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Starship Astra. but where are Containers1 ?

myotherworldmyotherworld Posts: 656
in The Commons

ok got Starship Astra today installed it (poser2014)

I can see Astra and Containers2. but cannot find Containers1?

anyother poser users have the same problem?

Comments

  • nemesis10nemesis10 Posts: 3,919

    There are definitely two containers:  try redownloading...

    container2.jpg
    1638 x 1186 - 902K
  • nDelphinDelphi Posts: 1,946

    http://docs.daz3d.com/doku.php/public/read_me/index/22325/file_list

    • /Props/Starship Astra/Astra.duf

    • /Props/Starship Astra/Astra.png

    • /Props/Starship Astra/Containers1.duf

    • /Props/Starship Astra/Containers1.png

    • /Props/Starship Astra/Containers2.duf

    • /Props/Starship Astra/Containers2.png

  • kastawaykastaway Posts: 9
    edited October 2015

    The original question was about missing POSER files.  The file list URL posted by nDelphi does show that there are no Containers1 CR2 or PP2 files.  So it is missing for Poser users. And for users of older versions of DAZ Studio.

    Post edited by kastaway on
  • nDelphinDelphi Posts: 1,946
    kastaway said:

    The original question was about missing POSER files.  The file list URL posted by nDelphi does show that there are no Containers1 CR2 or PP2 files.  So it is missing for Poser users. And for users of older versions of DAZ Studio.

    Opps, thanks for the clarification. I should be more careful in the future so as not to muddle the comversation.

  • myotherworldmyotherworld Posts: 656

    ok I have sent of a ticket to the help desk and the story so far is

    Oct 2, 08:17

    got Starship Astra today installed it (poser2014)

    I can see Astra and Containers2. but cannot find Containers1?
    Starship Astra Ps

    I also added that I was using poser 2014 and win 7 64

    ◾ Content :

    ◾ /Runtime/Geometries/Petipet/Starship Astra/Astra.obj

    ◾ /Runtime/Geometries/Petipet/Starship Astra/Container1.obj

    ◾ /Runtime/Geometries/Petipet/Starship Astra/Container2.obj

    ◾ /Runtime/Libraries/Character/Starship Astra/Astra.cr2

    ◾ /Runtime/Libraries/Character/Starship Astra/Astra.png

    ◾ /Runtime/Libraries/Character/Starship Astra/Containers2.cr2

    ◾ /Runtime/Libraries/Character/Starship Astra/Containers2.png

    I must say they did get back to me fast.

    help desk reply

    Hi

    Can you take a screen shot of the package you installed in the install manager.

    Have a good day.


    Technical Support
    Daz 3D

    October 2, 2015, 12:33

    my reply

    Hi

    Its much the same the information I gave you above.
    ◾ /Runtime/Libraries/Character/Starship Astra/Astra.cr2

    ◾ /Runtime/Libraries/Character/Starship Astra/Astra.png

    ◾ /Runtime/Libraries/Character/Starship Astra/Containers2.cr2

    ◾ /Runtime/Libraries/Character/Starship Astra/Containers2.png

    as you can see
    ◾ /Runtime/Libraries/Character/Starship Astra/Containers1.cr2

    ◾ /Runtime/Libraries/Character/Starship Astra/Containers1.png
    are not in the zip/file/folder

    As I use poser, I don't use Download manger.
    regards

    (screen shot of files)

    October 2, 2015, 13:03

    help desk reply

    HI

    Sorry for the confusion. Open the install manager and take a screen shot of the Starship Astra as it appears in the install manager.

    Have a good day.


    Technical Support
    Daz 3D

    ok what am I doing wrong here?

    my reply

    • Hi
      As I am using "POSER 2014" I don't use install manager.
      As I have said. I do not have "install manager" on my PC
      I have down loaded the zip file "Starship Astra Ps 196.58 MB "
      after unzipping the file I have the following folders and files.
      folder "IM00022325-02_StarshipAstraPs"
      in this I have two files called
      "Manifest.dsx"
      and
      "Supplement.dsx"
      a folder called
      "Content"
      in the contents folder I have a folder called
      "Runtime"
      in this I have
      "Geometries"
      "Textures"
      "Libraries"
      in the Libraries folder I have two folders called
      "materials"
      "Character"
      in the Character folder I have a folder called
      "Starship Astra"
      in this folder I have four files called
      "Astra.cr2"
      Astra.png"
      "Containers2.cr2"
      "Containers2.png"
      As you can see I do not have files called
      "Containers1.cr2"
      "Containers1.png"
      these are missing from the ZIP FILE
      The "Containers1.obj"
      is in the "Geometries" folder but not the
      "Containers1.cr2"
      "Containers1.png"
      in the Character folder.
      I hope this helps.
      one last thing I am using POSER 2014 and do not have install manager
      regards

    October 2, 2015, 14:52

    am i doing anything wrong here?

    in there a way of contacting the maker direct and say hay some files are missing can you get it fixed?

     

  • nDelphinDelphi Posts: 1,946
    edited October 2015

    Are you on a PC or Mac?

    If you are on a PC use the DOS Command Prompt and navigate to the folder you extracted the files to and use this command:

    dir /b /s >temp.txt

    It will be easier to extract the files to a folder you create for this purpose, so you don't get anything else in the listing.

    Send the file to support.

    Post edited by nDelphi on
  • nDelphinDelphi Posts: 1,946

    It just occurred to me that they want to know what was installed in your Runtime (or whether you copied all the files to your Runtime).

    If you are on a PC you will need a better text reader, maybe you can download Notepad++ and read the Manifest file with it. Find out where the folders are in your Runtime from the Manifest file and then do the directory command I supplied. You will have several folders where the files will be installed to like the Libraries and Textures. The on you want is Astra folders under the Runtime\Libraries folder.

    I hope I am not complicating things.

  • LycanthropeXLycanthropeX Posts: 2,287
    edited October 2015

    you can simply import the OBJ from the Geometries folder, then apply the materials from the library. Not ideal, but it works

    Astra-2.jpg
    1920 x 1080 - 392K
    Post edited by LycanthropeX on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,924
    myotherworld said:
    in there a way of contacting the maker direct and say hay some files are missing can you get it fixed?

    It's a Daz Original, so it's down to us.  I think Jen our PC QA would already be lookung at it, but I will forward this to her to double-check :)

  • myotherworldmyotherworld Posts: 656

    good news, got another reply back from the help desk.

     Oct 2, 16:49:

    HI

    Thanks for the info. I have tested and confirmed that the Containers 2 is not in the PS package. I have reported the issue to the content team and will update you when the issue is fixed.

    Have a good day.

    Technical Support

    Daz 3D

    Ok its Containers 1 that is not in the package but they are looking into it.

    ( I have not put the persons name down from the help desk because I didnt ask them if it was OK )

     

    LycanthropeX said:

    you can simply import the OBJ from the Geometries folder, then apply the materials from the library. Not ideal, but it works

    yes I could do that, But I think there may be others thinking of getting this modeland they may want all of it to work out of the box. as do I.

    thanks for all your comments above.

    One last thing thanks to petipet for still supporting Poser. i know it is added work.

    I have seen many makers drop Poser for DS and have seen many very good models in the market place that I would have got if they had been in poser format.

  • nabob21nabob21 Posts: 1,057

    Has anyone heard anything more from Daz3D whether or not they are going to update this product with the missing Container 1 figure? Yes I can add the obj manually but the point is the missing item is paid for and should be there.

  • LindseyLindsey Posts: 2,012

    I  found Containers1 in Props>Starship Astra

    Screen Shot 10-08-15 at 01.04 PM.PNG
    373 x 600 - 49K
  • myotherworldmyotherworld Posts: 656

    glad to say (as you can see from the above post)

    its now fixed

    thanks to daz help desk

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