I cannot login to DAZ CENTRAL and INSTALL MANAGER

rafael_meloperes16

I've tried everything to try both programs and I can't. I've already changed my password, I've already reinstalled the programs, I've created a new account but I can't log in either.

I need to update my DAZ Studio urgently and I can't, does anyone know what I have to do?

I really need help!

SofaCitizen

Not sure why you have created a new account since then none of your previous assets will be available. However, I assume when you changed your password that you picked a secure one? There was an issue a while back I think where some people with passwords that were not secure enough could not login and had to change them.

If you are then sure that you are using the correct password that works on the website but not on the apps then you should raise a ticket with Daz Support. I would definitely mention what version of Windows you are using and perhaps also mention what Anti-Virus or Firewall software you maight have on the machine.

rafael_meloperes16

SofaCitizen said:

Not sure why you have created a new account since then none of your previous assets will be available. However, I assume when you changed your password that you picked a secure one? There was an issue a while back I think where some people with passwords that were not secure enough could not login and had to change them.

If you are then sure that you are using the correct password that works on the website but not on the apps then you should raise a ticket with Daz Support. I would definitely mention what version of Windows you are using and perhaps also mention what Anti-Virus or Firewall software you maight have on the machine.

You are an angel, really my antivirus is blocking the application ports, now it is logging in perfectly, thank you very much.

SofaCitizen

rafael_meloperes16 said:

You are an angel, really my antivirus is blocking the application ports, now it is logging in perfectly, thank you very much.

No worries, glad you got it sorted :)