Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • Richard HaseltineRichard Haseltine Posts: 109,702

    Charlie Judge said:

    3DMinh said:

    Hi,

    This item: https://www.daz3d.com/iray-wetfx-2 is no longer has the "New" status. However it doesn't get discounted like other items from KindredArts. Is it intended or a bug?

    Thanks.

    Best regards,
    Minh

    According to the readme it was released on 17 January which woul put it past the 60 day "new"  period but it looks as if it still has the "new" tag.

    It was still new on Friday, which is probably when the category was made. We will flag it up, but I would not expect it to be changed at this point.

  • 3DMinh3DMinh Posts: 293

    Richard Haseltine said:

    Charlie Judge said:

    3DMinh said:

    Hi,

    This item: https://www.daz3d.com/iray-wetfx-2 is no longer has the "New" status. However it doesn't get discounted like other items from KindredArts. Is it intended or a bug?

    Thanks.

    Best regards,
    Minh

    According to the readme it was released on 17 January which woul put it past the 60 day "new"  period but it looks as if it still has the "new" tag.

    It was still new on Friday, which is probably when the category was made. We will flag it up, but I would not expect it to be changed at this point.

    Thanks alot !

  • I'm just trying to get the leprauchon bundle.  It shows at 51% off on the page, 44% off in the cart.  Is that a glitch or is something else going on?  It is a current sales page as of today.

  • It must have timed out between the time I put it in my cart and the time I went to buy it.  It was about changeover time.  Oh well, it's not an item I have to have right now.  I'll wait for it to hit 51% again.  Regrettably on the bundle that comes out to a substantial difference.

  • AtiAti Posts: 9,193

    smoke14 said:

    I saw in another thread that there is supposed to be a discount for previous owners of KindredArts Ghost light sets. Some people said it discounted to $2.00 in the cart. 

    I own all of the previous ghost lights...however it is showing as $13.97 in my cart.

    They have also stated that an orange banner is appearing AFTER purchasing. Seems like something is messed up somewhere...shouldn't the banner be there BEFORE purchasing the new set?

    Was there an official response to this? I have two of the three previous ghost light sets, but did not get any banners, nor does the new product get any additional discount in the cart for me.

  • Charlie JudgeCharlie Judge Posts: 13,451

    Ati said:

    smoke14 said:

    I saw in another thread that there is supposed to be a discount for previous owners of KindredArts Ghost light sets. Some people said it discounted to $2.00 in the cart. 

    I own all of the previous ghost lights...however it is showing as $13.97 in my cart.

    They have also stated that an orange banner is appearing AFTER purchasing. Seems like something is messed up somewhere...shouldn't the banner be there BEFORE purchasing the new set?

    Was there an official response to this? I have two of the three previous ghost light sets, but did not get any banners, nor does the new product get any additional discount in the cart for me.

     

    Which sets do you own? From Richard's post it appears that the discount only applies to owners of the first original set.

    https://www.daz3d.com/forums/discussion/comment/7388596/#Comment_7388596

  • MelanieLMelanieL Posts: 7,817
    edited March 2022

    Ati said:

    smoke14 said:

    I saw in another thread that there is supposed to be a discount for previous owners of KindredArts Ghost light sets. Some people said it discounted to $2.00 in the cart. 

    I own all of the previous ghost lights...however it is showing as $13.97 in my cart.

    They have also stated that an orange banner is appearing AFTER purchasing. Seems like something is messed up somewhere...shouldn't the banner be there BEFORE purchasing the new set?

    Was there an official response to this? I have two of the three previous ghost light sets, but did not get any banners, nor does the new product get any additional discount in the cart for me.

    This is the closest I've seen to an "official response": https://www.daz3d.com/forums/discussion/comment/7388596/#Comment_7388596

    As I understand things, if you have the original Ghost Light Kit then you should get the new Kit 1 at discount. If you have the original Ghost Light Kit 2 you should (when released) get the new Kit 2 at discount, etc.

    ETA: Ah, Charlie Judge just beat me to it!

    Post edited by MelanieL on
  • AtiAti Posts: 9,193

    Charlie Judge said:

    Ati said:

    smoke14 said:

    I saw in another thread that there is supposed to be a discount for previous owners of KindredArts Ghost light sets. Some people said it discounted to $2.00 in the cart. 

    I own all of the previous ghost lights...however it is showing as $13.97 in my cart.

    They have also stated that an orange banner is appearing AFTER purchasing. Seems like something is messed up somewhere...shouldn't the banner be there BEFORE purchasing the new set?

    Was there an official response to this? I have two of the three previous ghost light sets, but did not get any banners, nor does the new product get any additional discount in the cart for me.

     

    Which sets do you own? From Richard's post it appears that the discount only applies to owners of the first original set.

    https://www.daz3d.com/forums/discussion/comment/7388596/#Comment_7388596

    Ah, thanks. I have 2 and 3, so that explains it.

  • DanaTADanaTA Posts: 13,374

    OK, now I'm getting angry!  Last week, when I couldn't purchase Allison for G8F, I was told that it was no longer in the store.  It was a great price...it was free.  So, I gave up.  Now it's in a sale, at a much higher price. And now it does show in the final cart!  Before it disappeared when I tried to check out.  That's not right!

  • cherpenbeckcherpenbeck Posts: 1,417

    It's near the end of the month. Still waiting for a paycheck.  A Giftcard which has to be 200 or above to get even the first discount? To pay with what? DAZ people seem to live in another universe.

  • AtiAti Posts: 9,193
    edited March 2022

    DanaTA said:

    OK, now I'm getting angry!  Last week, when I couldn't purchase Allison for G8F, I was told that it was no longer in the store.  It was a great price...it was free.  So, I gave up.  Now it's in a sale, at a much higher price. And now it does show in the final cart!  Before it disappeared when I tried to check out.  That's not right!

    Something is still not quite right with that product. It shows as having been released yesterday (I didn't see it yesterday). It has a 20% discount, instead of the usual 30% that all of yesterday's releases have. It's not included in the still mad items, where the rest of yesterday's releases are.

    Post edited by Ati on
  • memcneil70memcneil70 Posts: 5,707

    cherpenbeck said:

    It's near the end of the month. Still waiting for a paycheck.  A Giftcard which has to be 200 or above to get even the first discount? To pay with what? DAZ people seem to live in another universe.

    When you have a bi-monthly paycheck it is easy to forget that there are folks who get one paycheck once a month that pays the bills, and those are going up every month. But I noticed that last year Daz started to lower the gift card discounts until a 15% seems high, but I have had 20 - 25% off in the past. I switched to credit card payment. I allow myself so much, with one purchase a week, and that is on DAZ+ Wednesday. If something really special comes out, then maybe I will buy. I find I am buying less overall and saving. 

    And the sales? Well, todays banner offers me a lot of stuff and I have nothing in it on my wishlist. Savings. No purchase.

  • Richard HaseltineRichard Haseltine Posts: 109,702

    Ati said:

    DanaTA said:

    OK, now I'm getting angry!  Last week, when I couldn't purchase Allison for G8F, I was told that it was no longer in the store.  It was a great price...it was free.  So, I gave up.  Now it's in a sale, at a much higher price. And now it does show in the final cart!  Before it disappeared when I tried to check out.  That's not right!

    Something is still not quite right with that product. It shows as having been released yesterday (I didn't see it yesterday). It has a 20% discount, instead of the usual 30% that all of yesterday's releases have. It's not included in the still mad items, where the rest of yesterday's releases are.

    It was released earlier, had to be pulled for some remial attemtion (which is when it was marked as free, it was not free when it was available) and has now been rereleased after receiving its fixes.

  • GhostDogGhostDog Posts: 156

    I"m not getting the additional 70% on https://www.daz3d.com/sci-fi-retro-space-suit-for-genesis-8-females and I purchased both MAK75 and it's texture set this morning to get a gift card. Please report. Thank you. 

  • LeanaLeana Posts: 13,033

    GhostDog said:

    I"m not getting the additional 70% on https://www.daz3d.com/sci-fi-retro-space-suit-for-genesis-8-females and I purchased both MAK75 and it's texture set this morning to get a gift card. Please report. Thank you. 

    I'm not sure that items you purchase today count.

  • GhostDogGhostDog Posts: 156

    Leana said:

    GhostDog said:

    I"m not getting the additional 70% on https://www.daz3d.com/sci-fi-retro-space-suit-for-genesis-8-females and I purchased both MAK75 and it's texture set this morning to get a gift card. Please report. Thank you. 

    I'm not sure that items you purchase today count.


    "In the last three days" includes the current day last time I checked the English language. 

     

  • Richard HaseltineRichard Haseltine Posts: 109,702

    GhostDog said:

    Leana said:

    GhostDog said:

    I"m not getting the additional 70% on https://www.daz3d.com/sci-fi-retro-space-suit-for-genesis-8-females and I purchased both MAK75 and it's texture set this morning to get a gift card. Please report. Thank you. 

    I'm not sure that items you purchase today count.


    "In the last three days" includes the current day last time I checked the English language. 

    I would read it as the previous three days, the offer was made at midnight when those would have been the last three days.

  • GhostDogGhostDog Posts: 156

    Oh Richard, that is just crazy. I am a customer looking at the text in the PRESENT MOMENT. This morning I purchased a featured new item. You are now trying to tell me that I am wrong in thinking that "this morning" was in the last three days. I am not going to argue the basic English lanuage in advertising to you. I guess you're just going to get the text changed on me to spite me because that's just how much you love me. 

  • Richard HaseltineRichard Haseltine Posts: 109,702

    GhostDog said:

    Oh Richard, that is just crazy. I am a customer looking at the text in the PRESENT MOMENT. This morning I purchased a featured new item. You are now trying to tell me that I am wrong in thinking that "this morning" was in the last three days. I am not going to argue the basic English lanuage in advertising to you. I guess you're just going to get the text changed on me to spite me because that's just how much you love me. 

    Well, I was going to suggest they reword it in any future cases.

  • GhostDogGhostDog Posts: 156

    Sarcastic Richard is my favorite kiss

  • GhostDogGhostDog Posts: 156

    And what is the logic for not rewarding someone who purchased a brand new item that morning?

  • GhostDogGhostDog Posts: 156
    edited March 2022

    Nevermind. I'll submit a ticket.

     

    Post edited by GhostDog on
  • GhostDogGhostDog Posts: 156

    So I submitted my ticket and had it explained to me that I do not qualify for the offer because of the text that now has been added by you Richard and not for any other reason. So the offer has been changed mid day and the goal posts of the offer moved, instead of just the original offer being honored which would've been a nice thing to do. So thank you Richard kiss

     

  • GhostDogGhostDog Posts: 156

    30 days of refunds requested with your name on it Richard.

  • GhostDogGhostDog Posts: 156

    I'll let you all know if they honor their refund policy.

  • GhostDogGhostDog Posts: 156

    Well you'll all be pleased to know that the 30 day refund policy is honored even with fifty orders and hundreds of items and well over a thousand dollars. At any time in this process I could have been offered the $3 saving that was honoring the original advertising text. This world is upside-down. Sorry PAs. 

  • barbultbarbult Posts: 26,662

    GhostDog said:

    Well you'll all be pleased to know that the 30 day refund policy is honored even with fifty orders and hundreds of items and well over a thousand dollars. At any time in this process I could have been offered the $3 saving that was honoring the original advertising text. This world is upside-down. Sorry PAs. 

    The fact that you would deny yourself hundreds of items, that you evidently wanted enough to spend over $1000 on, due to a $3 argument, must be a "principle of the thing" thing. Good that it was resolved to your satisfaction, though.

  • DP WESDP WES Posts: 37

    Your PayPal transaction could not be processed at this time

    Yeah It's happening again, I don't want to be that person compaining but figure I'd say it.

    This is regular occurance any time there is a good sale, really it works in Tafi (Daz 3d) favour to fix this with Paypal.

    I like to buy gift cards, I takes the sting out when I know how much I going to spend in game development assets.

  • GhostDogGhostDog Posts: 156

    barbult said:

    GhostDog said:

    Well you'll all be pleased to know that the 30 day refund policy is honored even with fifty orders and hundreds of items and well over a thousand dollars. At any time in this process I could have been offered the $3 saving that was honoring the original advertising text. This world is upside-down. Sorry PAs. 

    The fact that you would deny yourself hundreds of items, that you evidently wanted enough to spend over $1000 on, due to a $3 argument, must be a "principle of the thing" thing. Good that it was resolved to your satisfaction, though.

    OMG this was NOT resolved to my satisfaction. How is having a company you spend thousands of dollars have a moderator treat you with flat out smug-mean-ness instead of respect and kindness and the customer support totally ignore you is not what I wanted. This is a straw that broke the camel's back situation that many customers and PAs are reaching. 

  • DP WESDP WES Posts: 37

    DP WES said:

    Your PayPal transaction could not be processed at this time

    Yeah It's happening again, I don't want to be that person compaining but figure I'd say it.

    This is regular occurance any time there is a good sale, really it works in Tafi (Daz 3d) favour to fix this with Paypal.

    I like to buy gift cards, I takes the sting out when I know how much I going to spend in game development assets.

    Finally resolved it, I think it's this end if I'm honest, after trying everything, trying to not resort to this, I did it, emptying the cart, adding them all back in.

    After over hour an half, straight away it worked. Exact same items as before. Find it hard to belive it just started to work at the same time for no reason, it is a bug with the cart.

This discussion has been closed.