Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • AtiAti Posts: 9,182

    Mark_e593e0a5 said:

    I the mega bundle plus the three texture add-ons in my cart. The initial discount from the bundle is shon as 51%. The three add-ons should trigger an additional 44% discount. This should bring the bundle to 72% discount. The cart only shows 68%. The whole sale today is completely messed up.

    I don't think that's an additional 44%, rather a 44% instead of the 30%. 

  • JazzyBear said:

    Yep... How do I get banner discount code and $60 daz orig free code to work at the same time?

    I've sent an inquiry on this.

  • ecks201ecks201 Posts: 478
    edited November 2021

    Ati said:

    Mark_e593e0a5 said:

    I the mega bundle plus the three texture add-ons in my cart. The initial discount from the bundle is shon as 51%. The three add-ons should trigger an additional 44% discount. This should bring the bundle to 72% discount. The cart only shows 68%. The whole sale today is completely messed up.

    I don't think that's an additional 44%, rather a 44% instead of the 30%. 

    Yep, if you fill your cart while logged out you can see the 44%.
    Logged in you also get the 30% Daz+ (PC+) discount which equates to another $43 off

    Post edited by ecks201 on
  • nynico_8c2302db09 said:

    Hi, could someone explain to me why I'm not gettting the selected DAZ Originals for free but at a dicounted price? Have i erred again? 

    I believe you have way more than $60 worth of DO items in your cart.

  • ecks201ecks201 Posts: 478

    N00b4Ever said:

    nynico_8c2302db09 said:

    Hi, could someone explain to me why I'm not gettting the selected DAZ Originals for free but at a dicounted price? Have i erred again? 

    I believe you have way more than $60 worth of DO items in your cart.

    Have you entered the code DAZFREE-B ?

  • Three coupons = empty cart.

    I opened a ticket for last week's coupon fiasco as well.

  • I have to wonder if DAZ realizes how offensive these sort of experiences are. I'm told I'm an "Ultimate Collector" or whatever, and yet they offer me multiple deals which can't be used together. Maybe I'll check in later to see if they've fixed it.If this becomes normal for DAZ, I doubt I'll remain ultimate anything in their eyes except maybe ultimate missed opportunities :)

  • By the way, the ad copy should be updated as the definition of the asterisk changes even though its not changing what it applies to. For the asterisk to applicable to the same deal, it should have the same definition all the way through the copy.

    Top of Page:

    Get $25 worth of Fantastic Daz Originals for FREE* when you buy the Scrooge 8.1 Bundle OR Ghosts of Christmas Bundle

    * Items must be in cart simultaneously for discount to apply.
    Cannot be used to purchase items already owned at a lower price.

    Middle of Page:

    Get $60 worth of Fantastic Daz Originals for FREE* when you buy A Christmas Carol Mega Bundle

    * Items must be in cart simultaneously for discount to apply.
    Cannot be used to purchase items already owned at a lower price.
    A Christmas Carol Mega Bundle only available until Nov. 29 at 23:59 MST (UTC-7).

    Bottom of page:

    Get $25 worth of Fantastic Daz Originals for FREE* when you buy the Scrooge 8.1 Bundle OR Ghosts of Christmas Bundle

    Get $60 worth of Fantastic Daz Originals for FREE* when you buy A Christmas Carol Mega Bundle

    Use Coupon Code: DAZFREE-B

    * Items must be in cart simultaneously for discount to apply.
    Cannot be used to purchase items already owned at a lower price.
    Coupon Code usable once per customer.

  • ioonrxoon said:

    Rod Wise Driggo said:

    ... $80.27 - and this is 51% regular + 20% coupon + 44% new releases...

     

    There's something wrong with the discounts, the total for that should be ~56 with all those discounts, not 80. It think the pc+ discount is cancelled; 80.27$ is what you get from 30% regular + 44% new releases + 20% coupon.

    That is not how percentages work, in geenral. They multiply, they don't add - 51% off 20% off 44% off here, so the total at the end is 49% of 80% of 56% of the base price.

  • mambanegra said:

    I have to wonder if DAZ realizes how offensive these sort of experiences are. I'm told I'm an "Ultimate Collector" or whatever, and yet they offer me multiple deals which can't be used together. Maybe I'll check in later to see if they've fixed it.If this becomes normal for DAZ, I doubt I'll remain ultimate anything in their eyes except maybe ultimate missed opportunities :)

    A very reliable way to minimise customer loyality in the long run. Because of this I no longer buy anything with "buy this this qweek to get $xx next week", because that now always goes with a coupn code or with some restrictions not listed in the promo.

    Fooled once - your fault. Fooled twice - my fault.

  • gerster said:

    You should really consider the sales with the Scrooge 8.1 Bundles.

    I got three coupon codes via banner:

    Because you own the Under Construction Bundle, please enjoy $10 OFF The Scrooge 8.1 Bundle, Ghost of Christmas Bundle, OR the A Christmas Carol Mega Bundle using Coupon Code: XMASBUNDLE

    Your Genesis 8.1 Bundle collection has earned you a discount on our latest bundles! Please enjoy an EXTRA 20% OFF the A Christmas Carol Mega Bundle OR an EXTRA 10% OFF The Scrooge 8.1 Bundle or Ghost of Christmas Bundle with Coupon Code: BUNDLELUV

    Your Genesis 8.1 collection has earned you a discount on our latest bundles! Please enjoy an EXTRA 15% OFF the A Christmas Carol Mega Bundle OR an EXTRA 10% OFF The Scrooge 8.1 Bundle or Ghost of Christmas Bundle with Coupon Code: GR8BUNDLES

    And for the freebees of $25/$60 I need to use the coupon code DAZFREE-B

    Sorry, but do you want to  kidding me surprise

    This sale feels like I am being punished for my loyalty, after I can use only ONE of these coupon codes.

    I'm pretty sure that the two bundle collection discounts are emant for different groups, depending on how many bundles they have, but we have flagged these issues up for Daz when they get into the office.

  • Charlie JudgeCharlie Judge Posts: 13,243
    edited November 2021

    Yeh, Thanks a lot for all the orange banner discounts. Too bad I can't use them all because they are coupon codes and only one is allowed. Plus if I do use one of the discounts then I can't get the free $60 worth of DOs because that is yet another code. angry

    I would like the megabundle but at that rate it is way too pricey for me. So, I'll vote with my wallet and give it a pass. sad

    Post edited by Charlie Judge on
  • Matt_CastleMatt_Castle Posts: 3,004

    The Ghosts of Christmas and Christmas Carol Mega bundle both include a texture add-on for an outfit that is not included (Winter Splendor Outfit), which is odd enough to bring up.

  • LeticiaLeticia Posts: 126

    I had a long complaint here, but everyone else has already said it.  Just going to leave it at this:

    'Miserly savings' as the heading on the coupon for the Under Construction Bundle says, indeed.

    I guess I'll check in again this afternoon, see if anything's come of the complaints.  I really can't imagine I'll actually use this bundle, so in all honesty, I probably shouldn't buy it anyhow.

  • We hear you!  Sorry that there were problems with the sale.  These have been corrected.  The coupon for those with the construction bundle has been updated to work with nearly all daz orginals (including the bundles today, or any other bundle, but not giftcards, membership or fastgrab), you should see this in your updated onsite message.

    We removed the coupon code requirement from the bonus extra's for $60/$25 off.  So you should be able to get your full discount.

    Please let us know if you are having any other difficulty. Once again, sorry for the issues.

  • Daz_JessicaDaz_Jessica Posts: 155
    edited November 2021

    If you purchased while any of these issues were happening, please reach out to customer service, and they will look into for you.

    Post edited by Daz_Jessica on
  • Richard Haseltine said:

    gerster said:

    You should really consider the sales with the Scrooge 8.1 Bundles.

    I got three coupon codes via banner:

    Because you own the Under Construction Bundle, please enjoy $10 OFF The Scrooge 8.1 Bundle, Ghost of Christmas Bundle, OR the A Christmas Carol Mega Bundle using Coupon Code: XMASBUNDLE

    Your Genesis 8.1 Bundle collection has earned you a discount on our latest bundles! Please enjoy an EXTRA 20% OFF the A Christmas Carol Mega Bundle OR an EXTRA 10% OFF The Scrooge 8.1 Bundle or Ghost of Christmas Bundle with Coupon Code: BUNDLELUV

    Your Genesis 8.1 collection has earned you a discount on our latest bundles! Please enjoy an EXTRA 15% OFF the A Christmas Carol Mega Bundle OR an EXTRA 10% OFF The Scrooge 8.1 Bundle or Ghost of Christmas Bundle with Coupon Code: GR8BUNDLES

    And for the freebees of $25/$60 I need to use the coupon code DAZFREE-B

    Sorry, but do you want to  kidding me surprise

    This sale feels like I am being punished for my loyalty, after I can use only ONE of these coupon codes.

    I'm pretty sure that the two bundle collection discounts are emant for different groups, depending on how many bundles they have, but we have flagged these issues up for Daz when they get into the office.

    Correct, these were meant for different groups, you should only be seeing one or the other code now in your notifications. 

  • James_HJames_H Posts: 1,091

    Blimey, rather steep. Liked the bundle, but the deal not so much. Ah well, bah humbug everyone.

  • Daz_Jessica said:

    If you purchased while any of these issues were happening, please reach out to customer service, and they will look into for you.

    I opened a ticket last week about the 48 hour 10% loyalty coupon working on Gift Cards for the first 24 hours, then not working on Gift Cards for the second 24 hours.

    Even though the ticket was touched multiple times, I haven't gotten a reply?

  • Richard Haseltine said:

    ioonrxoon said:

    Rod Wise Driggo said:

    ... $80.27 - and this is 51% regular + 20% coupon + 44% new releases...

     

    There's something wrong with the discounts, the total for that should be ~56 with all those discounts, not 80. It think the pc+ discount is cancelled; 80.27$ is what you get from 30% regular + 44% new releases + 20% coupon.

    That is not how percentages work, in geenral. They multiply, they don't add - 51% off 20% off 44% off here, so the total at the end is 49% of 80% of 56% of the base price.

    Yeah, I know, but:

    The Mega Bundle is 69% off in my cart. 
    Base Price is $255.95.
    Discounted Price (51% off) is $125.42
    From that the another 20% off is $100.33 (or 61% off total)
    From that the another 44% off should be $56,18 (or 78% off total)

    But the price in my cart is $80,27 (or 69% off total)

    So there has to be a mistake here, no?

  • Rod Wise Driggo said:

    Richard Haseltine said:

    ioonrxoon said:

    Rod Wise Driggo said:

    ... $80.27 - and this is 51% regular + 20% coupon + 44% new releases...

     

    There's something wrong with the discounts, the total for that should be ~56 with all those discounts, not 80. It think the pc+ discount is cancelled; 80.27$ is what you get from 30% regular + 44% new releases + 20% coupon.

    That is not how percentages work, in geenral. They multiply, they don't add - 51% off 20% off 44% off here, so the total at the end is 49% of 80% of 56% of the base price.

    Yeah, I know, but:

    The Mega Bundle is 69% off in my cart. 
    Base Price is $255.95.
    Discounted Price (51% off) is $125.42
    From that the another 20% off is $100.33 (or 61% off total)
    From that the another 44% off should be $56,18 (or 78% off total)

    But the price in my cart is $80,27 (or 69% off total)

    So there has to be a mistake here, no?

    As far as I know the 44% repalces the base 30% new release, it isn't on top. So that is an extra 20%, in effect, which looks to be what you are getting.

  • felisfelis Posts: 5,750

    Rod Wise Driggo said:

    Richard Haseltine said:

    ioonrxoon said:

    Rod Wise Driggo said:

    ... $80.27 - and this is 51% regular + 20% coupon + 44% new releases...

     

    There's something wrong with the discounts, the total for that should be ~56 with all those discounts, not 80. It think the pc+ discount is cancelled; 80.27$ is what you get from 30% regular + 44% new releases + 20% coupon.

    That is not how percentages work, in geenral. They multiply, they don't add - 51% off 20% off 44% off here, so the total at the end is 49% of 80% of 56% of the base price.

    Yeah, I know, but:

    The Mega Bundle is 69% off in my cart. 
    Base Price is $255.95.
    Discounted Price (51% off) is $125.42
    From that the another 20% off is $100.33 (or 61% off total)
    From that the another 44% off should be $56,18 (or 78% off total)

    But the price in my cart is $80,27 (or 69% off total)

    So there has to be a mistake here, no?

    I think the key is, the 44% is not additional discount - it replaces the 30%  

  • $80.27 appears to be:

    $255.95 - 30% = $179.17

    $179.17 - 30% (DC+) = $125.42

    $125.42 - 20% (Loyalty Coupon) = $100.33

    $100.33 - 20% (Buy 2 Items) = $80.27

    At least that is what I am seeing in my cart.

  • Daz_Jessica said:

    We hear you!  Sorry that there were problems with the sale. 

    Thank you very much Jessica (and Daz Team) !  I like this bundle and I was guessing that if I waited, things would be straightened out. 

  • They need to stop stacking the orange banners on top of each other

  • LeticiaLeticia Posts: 126

    Daz_Jessica said:

    We hear you!  Sorry that there were problems with the sale.  These have been corrected.  The coupon for those with the construction bundle has been updated to work with nearly all daz orginals (including the bundles today, or any other bundle, but not giftcards, membership or fastgrab), you should see this in your updated onsite message.

    We removed the coupon code requirement from the bonus extra's for $60/$25 off.  So you should be able to get your full discount.

    Please let us know if you are having any other difficulty. Once again, sorry for the issues.

     

    This is an improvement, but it isn't really a fix.  Your frequent bundle buyers and collectors - the people that have to pick between coupons - have probably picked over Daz Originals pretty thoroughly.  Goodness knows I have.  I'd really rather have the additional ten dollars off the bundle that was the original promise than 10 dollars off something I already had the opportunity to buy and passed on.
     

    Anyhow, it's better.  Still definitely a data point the next time one of these "Buy X and get Y in the future!" offers comes up.

  • Leticia said:

    Daz_Jessica said:

    We hear you!  Sorry that there were problems with the sale.  These have been corrected.  The coupon for those with the construction bundle has been updated to work with nearly all daz orginals (including the bundles today, or any other bundle, but not giftcards, membership or fastgrab), you should see this in your updated onsite message.

    We removed the coupon code requirement from the bonus extra's for $60/$25 off.  So you should be able to get your full discount.

    Please let us know if you are having any other difficulty. Once again, sorry for the issues.

     

    This is an improvement, but it isn't really a fix.  Your frequent bundle buyers and collectors - the people that have to pick between coupons - have probably picked over Daz Originals pretty thoroughly.  Goodness knows I have.  I'd really rather have the additional ten dollars off the bundle that was the original promise than 10 dollars off something I already had the opportunity to buy and passed on.

    The $10 should still work on the bundle.

    Anyhow, it's better.  Still definitely a data point the next time one of these "Buy X and get Y in the future!" offers comes up.

  • Hurdy3DHurdy3D Posts: 1,073

    Richard Haseltine said:

    Leticia said:

    Daz_Jessica said:

    We hear you!  Sorry that there were problems with the sale.  These have been corrected.  The coupon for those with the construction bundle has been updated to work with nearly all daz orginals (including the bundles today, or any other bundle, but not giftcards, membership or fastgrab), you should see this in your updated onsite message.

    We removed the coupon code requirement from the bonus extra's for $60/$25 off.  So you should be able to get your full discount.

    Please let us know if you are having any other difficulty. Once again, sorry for the issues.

     

    This is an improvement, but it isn't really a fix.  Your frequent bundle buyers and collectors - the people that have to pick between coupons - have probably picked over Daz Originals pretty thoroughly.  Goodness knows I have.  I'd really rather have the additional ten dollars off the bundle that was the original promise than 10 dollars off something I already had the opportunity to buy and passed on.

    The $10 should still work on the bundle.

    You still have to decide between the 20% OFF  loylaltiy discount coupon and the $10 off because we bought something some time ago coupon (which was advertised as a discount for the next bundle).

    I still don't get why we can't use the 20% off AND the $10 coupon, like it should be.

  • 3Ddreamer3Ddreamer Posts: 1,338

    What about those of use still trying to use our PC+ coupons? we are not getting a chance with all these coupons on coupons.

    And you get discounts for buying Add-ons with the Ghost bundle but nothing for buying them with the Scrouge bundle - I am only tempted by the Scrouge bundle, but with the under construction coupon I can't use my PC+ coupon and I'm starting to think - why bother, this isn't enjoyable and I dont really need 3D assets, I can wishlist it.

    Stop with the coupons if you are listening!

  • AtiAti Posts: 9,182

    Richard Haseltine said:

    Leticia said:

    Daz_Jessica said:

    We hear you!  Sorry that there were problems with the sale.  These have been corrected.  The coupon for those with the construction bundle has been updated to work with nearly all daz orginals (including the bundles today, or any other bundle, but not giftcards, membership or fastgrab), you should see this in your updated onsite message.

    We removed the coupon code requirement from the bonus extra's for $60/$25 off.  So you should be able to get your full discount.

    Please let us know if you are having any other difficulty. Once again, sorry for the issues.

     

    This is an improvement, but it isn't really a fix.  Your frequent bundle buyers and collectors - the people that have to pick between coupons - have probably picked over Daz Originals pretty thoroughly.  Goodness knows I have.  I'd really rather have the additional ten dollars off the bundle that was the original promise than 10 dollars off something I already had the opportunity to buy and passed on.

    The $10 should still work on the bundle.

    No, because that's a coupon code as well. You can't use two codes for the same order. You have to choose if you want the $10 or 20%.

This discussion has been closed.