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davesodaveso Posts: 7,784
edited October 2021 in The Commons

DELETE

Post edited by daveso on

Comments

  • NorthOf45NorthOf45 Posts: 5,692

    A product in Lost and Found has at least one product without a default category. Also, those default categories (along with content type and compatibility, as a minimum) determine where the product will show up in the smart content lists. All that is determined by metadata. Metadata can be changed or added however you like. However, how would you find, say, the hair from a product that includes clothing and poses if you re-categorize the hair as something not hair? If the metadata is done properly, you would get the product listed when it contains appropriate content (whatever it might be; hair, clothing, poses, etc.) for the selected figure. I don't see that as a shortcoming, and it just might lead you to the rest of the product's items in case you didn't remember that there are matching poses to go with that outfit, or a hair made specifically for it. If you really feel that strongly, you could split the product into its various categories and make new products for each one to keep them separate, but I don't think you would want to do that.

  • Richard HaseltineRichard Haseltine Posts: 108,041

    Remeber that the categories are not files, nothing is being duplicated when the product appears in multiple categories.

  • Daz_EmmDaz_Emm Posts: 25

    Will you please submit a ticket to our Customer Support Team with a list of the products that appear in Lost and Found for you? If you include "Attn: Emma" in the subject line, the ticket will go straight to me and I can look into this further. Thank you!

    Tickets can be submitted here: https://helpdaz.zendesk.com/hc/en-us/requests/new

  • davesodaveso Posts: 7,784
    edited October 2021

    DELETE

    Post edited by daveso on
  • memcneil70memcneil70 Posts: 5,300

    @daveso-confused Can you do a screen shot of the Lost and Found screen, then move it up to the next segment, take another and do it again, then again, until all are covered? 

    I may do it myself, as I have many with metadata and checked the My Daz 3D Library for files not showing up and still can't get them out of Lost and Found.

  • davesodaveso Posts: 7,784
    edited October 2021

    DELETE

     

    Post edited by daveso on
  • Richard HaseltineRichard Haseltine Posts: 108,041

    The info tab at the bottom will give you the SKU, which will identify the product. Click the little toggle in the middle of the bottom bar to show it if it is collapsed.

    Product info.jpg
    480 x 566 - 55K
  • NorthOf45NorthOf45 Posts: 5,692

    daveso-confused said:

    memcneil70 said:

    @daveso-confused Can you do a screen shot of the Lost and Found screen, then move it up to the next segment, take another and do it again, then again, until all are covered? 

    I may do it myself, as I have many with metadata and checked the My Daz 3D Library for files not showing up and still can't get them out of Lost and Found.

    I think doing screenshots would be the only practical way. One thing, I do not have DS online at all, so nothing is updated. I was told that was the best way to keep my product installations intact and not totally mess up where things get installed. I only use DIM or manual for installing products. The overall product installation seems mess up to me overall in DS. It may be better to just get used to using Content Library and get rid of Smart Content totally. Not sure.  

    There is nothing you can get with on-line updates that you cannot get with DIM, including metadata updates. If it is updated, it is updated everywhere. If the installation seems messed up, then it is messed up. If someone deigns to correct it, it will get updated in DIM. You can do it yourself with something like Content Package Assist to make a new package laid out the way you want, and you would have to update the metadata yourself, at least for the paths. It all comes down to how much work you want to do now, versus how long you want to wait for someone else to do it.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    NorthOf45 said:

    daveso-confused said:

    memcneil70 said:

    @daveso-confused Can you do a screen shot of the Lost and Found screen, then move it up to the next segment, take another and do it again, then again, until all are covered? 

    I may do it myself, as I have many with metadata and checked the My Daz 3D Library for files not showing up and still can't get them out of Lost and Found.

    I think doing screenshots would be the only practical way. One thing, I do not have DS online at all, so nothing is updated. I was told that was the best way to keep my product installations intact and not totally mess up where things get installed. I only use DIM or manual for installing products. The overall product installation seems mess up to me overall in DS. It may be better to just get used to using Content Library and get rid of Smart Content totally. Not sure.  

    There is nothing you can get with on-line updates that you cannot get with DIM, including metadata updates. If it is updated, it is updated everywhere. If the installation seems messed up, then it is messed up. If someone deigns to correct it, it will get updated in DIM. You can do it yourself with something like Content Package Assist to make a new package laid out the way you want, and you would have to update the metadata yourself, at least for the paths. It all comes down to how much work you want to do now, versus how long you want to wait for someone else to do it.

    Well, that is not exactly true. What you CAN get with an oline update is a fully messed-up SmaretContent database. E.g. the G8 Starter Essentials update for 8.1 DID install fine with DIM. Onec you logged on, the Starter Essentials were no longer there. The online update has messed up the metadata beyond recognition. The starter essentaikls were part of the G8 Male Pose Templates. I had a very inetersting conversation with support, and they confirmed that the server metadata was messed up. And it is not the only product that behaves "strange". I try to sty away from working online as good as I can.

  • davesodaveso Posts: 7,784
    edited October 2021

    DELETE

    Post edited by daveso on
  • davesodaveso Posts: 7,784
    edited October 2021

    DELETE

    Post edited by daveso on
  • NorthOf45NorthOf45 Posts: 5,692

    Mark_e593e0a5 said:

    NorthOf45 said:

    daveso-confused said:

    memcneil70 said:

    @daveso-confused Can you do a screen shot of the Lost and Found screen, then move it up to the next segment, take another and do it again, then again, until all are covered? 

    I may do it myself, as I have many with metadata and checked the My Daz 3D Library for files not showing up and still can't get them out of Lost and Found.

    I think doing screenshots would be the only practical way. One thing, I do not have DS online at all, so nothing is updated. I was told that was the best way to keep my product installations intact and not totally mess up where things get installed. I only use DIM or manual for installing products. The overall product installation seems mess up to me overall in DS. It may be better to just get used to using Content Library and get rid of Smart Content totally. Not sure.  

    There is nothing you can get with on-line updates that you cannot get with DIM, including metadata updates. If it is updated, it is updated everywhere. If the installation seems messed up, then it is messed up. If someone deigns to correct it, it will get updated in DIM. You can do it yourself with something like Content Package Assist to make a new package laid out the way you want, and you would have to update the metadata yourself, at least for the paths. It all comes down to how much work you want to do now, versus how long you want to wait for someone else to do it.

    Well, that is not exactly true. What you CAN get with an oline update is a fully messed-up SmaretContent database. E.g. the G8 Starter Essentials update for 8.1 DID install fine with DIM. Onec you logged on, the Starter Essentials were no longer there. The online update has messed up the metadata beyond recognition. The starter essentaikls were part of the G8 Male Pose Templates. I had a very inetersting conversation with support, and they confirmed that the server metadata was messed up. And it is not the only product that behaves "strange". I try to sty away from working online as good as I can.

    I don't disagree. If the source is broken, there's nothing we can do about it. Errors can creep into any system, and hopefully they are recoverable. But, I never liked the idea of a central control for everything, so I have never even considered using Connect. The selling points were not enough to convince me otherwise.

  • davesodaveso Posts: 7,784
    edited October 2021

    DELETE

    Post edited by daveso on
  • NorthOf45NorthOf45 Posts: 5,692

    daveso-confused said:

    Richard Haseltine said:

    The info tab at the bottom will give you the SKU, which will identify the product. Click the little toggle in the middle of the bottom bar to show it if it is collapsed.

    thanks. i have 115 in lost and found, so it will take much time. I've tried the categorize, but wow, that leads into places I have no idea where.  I just followed the path of 1 item and it is in exactly the same place as all the rest that do not show in Lost and Found ... so location is already good. I don;t know much about metadata, or how an icon for a product shows in the correct category. 

    What tells a file that it should go into this category in Smart Content if it is actually already in the correct directory location?

    It's all about metadata. Smart Content looks at content type (actor, prop, etc.), categorization (default and custom) and compatibility to organize and display the relevant assets. The location of those assets is only needed to actually access them. Smart Content couldn't give a hoot about where it is actually located, the database knows where to find it. If the metadata is wrong, or missing, you will not find it in the right place, if at all.

  • LindseyLindsey Posts: 2,008

    Just close the Smart Content tab to "Eliminate It"

    Select the Smart Content Tab>Right Click>Close Pane

  • jestmartjestmart Posts: 4,449

    Categories and Products in the Content Library pane use the database just like Smart Content.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    daveso-confused said:

    is it possible to eliminate Smart Content altogether and just move to Content Library? I find content library cumbersome to use as well, but I think it possible to create your own directory structure there, within confines of the way products are packaged, but do they still end up in Lost and Found and all over the place? And YES, it does. When I click to show where one product in Lost and Found is in Content Library, it is categorized in #7 folder, whatever that list is .... DS is a messed up program for sure. Everything installed that I've purchased at DAZ is through DIM.

    Well, content library is no better. As DAZ seems to allow almost everything a PA thinks is useful, a lot of content is saved in folders you would not think of. Plus, you usually have an artist's folder that contains the files. Do you know WHICH of the artists did what asset? I usually don't, apart from a few of my favourites. If you take a close look at the content library it looks like a bomb has exploded in a filing cabinet. Smart Content would have been a cool way to avoid all that, if the (DAZ-created) metadata were not so "special"...

     

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