Cart Reminder emails... Really?
MeneerWolfman
Posts: 421
in The Commons
I put my weekly PC+ freebie into my shopping cart so I wouldn't forget to add it when I planned to actually look at the sale this weekend.
Needless to say I was quite surprised when I woke up this morning and saw an email from Daz that "Uh-oh! Looks like you forgot something" and my cart had items in it that I hadn't checked out and paid for.
This doesn't seem "helpful", this seems "desperate and pandering for money". I immediately unsubscribed, which Google Chrome still thinks your mailblast links are hijacks and spam and try to prevent me from accessing.
Daz 3D is part of 
Connect
DAZ Productions, Inc.
224 S 200 W, Suite #250
Salt Lake City, UT 84101
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
I don't know what's going on with them.
Not a fan either, I got; 'Your items are ready to check out'. So now I've emptied my cart, but not because I checked it out. This sort of marketing really annoys me.
Redacted
Yeah, given the recent changes it seems like there's somebody new in charge of marketing who believes it's better to annoy long-term customers and concentrate on making a quick buck from people who'll never come back.
This email blast, the season pass fiasco, repetitive pop-ups that block customers' access to the store, the "new" bundles with old items, etc, etc, show that somebody doesn't have a clue how marketing should work for business like Daz. Even this current PC+ sale is a pale shadow of those in previous years. The 1.99 PC-for-a-day category filled with V4 and M4 items? Gee, what a deal.
Are you confusing the summer sales with the actual anniversary sales?
This is only the second time we have done this, and yes, it's not meant to be as insane as the Oct sales.
You can opt out of the reminder emails only if you wish, so best of both worlds?
unsubscribe if they are not useful - judging by past forum posts I think others will find them useful.
fiasco how? There were timing issues with the releases, but I don't believe it was obviously a fiasco
The pop-up seems to appear only for people who delete cookies. I understand the desire to block cross-site tracking cookies, but within-site cookies often 9as here) perform useful functions.
of which there have been few recently - there was one this week or last, as I recall, but the majority have been all-new content.
as Jack said at the start, and said last year, this one was more a catch-up for people who had missed the October blow-out. Even so, I've picked up a few useful PC for a day items, there have been additional new freebies, and nice extra discounts on new releases.
There have been newer items over the last few days (and probably were earlier, but I already had them).
Would have been better if we had to opt-in to them
Redacted
When I wrote "those" in my post I was thinking of Daz sales events generally, not specifically the PC+ one. I believe Daz has offered the "PC+ For A Day" cataegory in more than just one previous sale, right? Or am I misremembering things?
I can't recall anyone posting that they wished Daz would send them an email if they had something in their cart.
Look at the number of customers who decided to take a chance on the season pass but by the end of it said that they were disappointed and wished that they hadn't spent the money. Confusion over changing contest rules, suspicion that Daz used the season pass to pass off characters that would otherwise be unpopular and which could not be returned when unsatisfactory, etc, etc. I get the feeling Daz's first attempt at this missed the mark by a lot.
For a function which interferes with a user's experience that much, it is, in my opinion, bad practice to depend on something as transient as a site cookie.
Please see my response to Jack above.
If there were any Gen8 character-related items, or environments from the Gen2 or preferably Gen3 era, I must have missed them. Once you get further back than that, the items are less likely to be useful and need to be on a much steeper discount before I would consider them.
Redacted
Done! Thanks for the tip.
If Daz is going to start flooding us with more emails, and based on the other replies in this thread there are more than just a "you have something in your cart" emails they're sending now, it would be nice if there was a way to unsubscribe proactively from emails from your account page. Instead of getting the email and then unsubscribing. If I'm mistaken, I apologize, but scouring through my account settings, I see nothing for managing emails and subscriptions.
I think they're a great idea. Thing is, I got two of them together. One is fine.
Personally, I reckon it's a good idea to get a reminder, especially for freebies that expire. Besides, apart from unsubscribing to the email, you could always pay for the items in your cart, before you log out. Problem solved.
right now at least the emails are helpful reminders...if i forget to check out at the end of the day I miss out on whatever pc+ for a day items were in my cart... I missed a couple because I forgot to check out that night (suuuuuuuuuuuper short term memory here) and was very sad to find them full price the next day! Not every day do I find something I want, but pretty often there's at least one or two "how do I not have that yet!" things in PC+ for a day. It's not all just V4/M4/G1 things, plenty of g8 stuff and props too.
but now, what is the plus in that case (forget to check out with PC+ for a day in chart) if I receive the remainder mail the next Day.
Happened here at least twice the last weeks (getting old)
The next day ALL the nice 1.99s are up to full again
and it looks like to me, as if DAZ3D is now looking for someone THAT stupid to check out then. (I hit the clear cart in those cases)
I'd have prefered an Opt-in to start with - I check the Daz page from my laptop in the evening but I don't check my email accounts on there. I know this feature is useless to me and would never have opted in. I found my first (and only) one the next day, sent at a time when I had already purchased everything in my cart. So for some of us this is not a useful feature and merely spam, even if I forget to check out I am not going to see this email in time to remind me.
I noticed that today, it's pretty much all G8 related items, so that's good to see.
Unfortunately there wasn't anything in the category that I wanted, even at only $1.99, but that's just because of my buying preferences -- or maybe I've already picked up what was useful previously. Nevertheless, I'm glad they were included and maybe next time there will be something to tempt me.
Does it announce the separate unsubcription feature in the notice itself? If not, then where do they learn this if not from the forum which only a small fraction of users actually visit regularly?
That's strange. my reminders came a couple hours after I put things in the cart and went away. Case in point, i added a couple PC+ for a day items from today's sale during my last comment, and got an email about 3 hours later that it's still in my cart and still on sale. I'm guessing it just reminds you after a set amount of time, and it just happened to be at the end of the sale for you. It's not a next day thing. So for MOST things it can remind you in time not to miss out on a sale price.