NEW 2021 Sales thread: Report Issues Here "There's Always Another Sale™"

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Comments

  • Cris PalominoCris Palomino Posts: 12,730

    BlueFingers said:

    Buy any 2+ Still MAD Releases to get an EXTRA 50% OFF* any 3 Select Daz Originals, doesn't get applied in cart.

    I will report Flora Hair. It seems to be the problem. I added a different still mad and it worked fine.

  • BlueFingersBlueFingers Posts: 922

    Thanks Cris for the timely follow-up, do you ecpect the Flora Hair to be fixed? I was looking forward to added to my collection, not to much interested in the other still mads.

  • many of the still new release items are not showing the 40% or 50% either on the store front or in the cart.

  • Cris PalominoCris Palomino Posts: 12,730

    BlueFingers said:

    Thanks Cris for the timely follow-up, do you ecpect the Flora Hair to be fixed? I was looking forward to added to my collection, not to much interested in the other still mads.

    I believe so, but may not be till Daz is in for the day.

  • Cris PalominoCris Palomino Posts: 12,730
    edited April 2021

    SolitarySandpiper said:

    many of the still new release items are not showing the 40% or 50% either on the store front or in the cart.

    I would need examples. I can't try every one of them to see which ones.

    EDIT: I just tried the first four rows of stll mad and get the discounts.

     

    Post edited by Cris Palomino on
  • Cris Palomino said:

    SolitarySandpiper said:

    many of the still new release items are not showing the 40% or 50% either on the store front or in the cart.

    I would need examples. I can't try every one of them to see which ones.

    most of the ones showing 30% in store are only showing 40% in cart when they should be 50% (plus an extra 15% so it should actually be 57%)

    BTW i don't expect you to do anything... i'm just reporting my findings.

  • BlueFingersBlueFingers Posts: 922

    BlueFingers said:

    Thanks Cris for the timely follow-up, do you ecpect the Flora Hair to be fixed? I was looking forward to added to my collection, not to much interested in the other still mads.

    Sorry, I overlooked the "view over 300 items"-button, I'm good now, cheers.

  • Cris PalominoCris Palomino Posts: 12,730

    SolitarySandpiper said:

    Cris Palomino said:

    SolitarySandpiper said:

    many of the still new release items are not showing the 40% or 50% either on the store front or in the cart.

    I would need examples. I can't try every one of them to see which ones.

    most of the ones showing 30% in store are only showing 40% in cart when they should be 50% (plus an extra 15% so it should actually be 57%)

    BTW i don't expect you to do anything... i'm just reporting my findings.

    There are some that aren't getting the right discount, most others get the right discount in the cart. I have the thank you discount, but it's 10% and I'm getting it.

  • deepswingdeepswing Posts: 152

    I do have a similar issue. I have two items in my cart, Soft classic Hair and Flora Hair. Both show up in the "Still Mad" section, so I would expect 50% discount (as it's 2 still mad) and +10% due to an orange banner. Soft Classic Hair should be ~$11.68 and Flora Hair around $11.22, but it looks higher in my cart. 

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  • SevrinSevrin Posts: 6,314

    VOOTW is listed on the sale page as a Mad Artist, but their store is empty

    Daz 3D | 3D Models and 3D Software by Daz 3D

  • Cris PalominoCris Palomino Posts: 12,730
    edited April 2021

    Please read through prior posts. Flora is one that was found to have trouble and has been reported.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 12,730

    Sevrin said:

    VOOTW is listed on the sale page as a Mad Artist, but their store is empty

    Daz 3D | 3D Models and 3D Software by Daz 3D

    Will inquire,

  • rekrek Posts: 45
    edited April 2021

    https://www.daz3d.com/dragging-people-poses-for-genesis-8 and https://www.daz3d.com/sitting-fashion-poses-and-chairs-for-genesis-81-female

    ...seem to have the same issue as Flora hair. They don't get the '...50% OFF* when you buy any combo of 2+ Items from Bonus MAD, Still MAD, MAD Related, or MAD Artist Store Items...' but stay at 40% in the cart (for me)

    Thinking about it... they also don't seem to get the added loyalty bonus (which is  'Extra 15% off'for me)

    If I remember correctly they were all released on the same day as Flora hair. 

     

    Post edited by rek on
  • Daz_JessicaDaz_Jessica Posts: 155

    Sevrin said:

    VOOTW is listed on the sale page as a Mad Artist, but their store is empty

    Daz 3D | 3D Models and 3D Software by Daz 3D

    Vootw is listed as they released a new product in March Madness, sadly because they only have two products https://www.daz3d.com/vootw, and both are new they are excluded from this sale.  We will be removing the artist feature tile today. 

  • WandWWandW Posts: 2,904

    Tha Orange Banner discount doesn't work with Fast Grab.  This isn't noted in the banner, which says it only excludes gift cards...

  • SevrinSevrin Posts: 6,314

    WandW said:

    Tha Orange Banner discount doesn't work with Fast Grab.  This isn't noted in the banner, which says it only excludes gift cards...

    That's normal.  Fast Grab has complete immunity to other promotional discounts.  The only way to reduce their cost is via discounted store credit and gift cards.

     

  • BlueFingersBlueFingers Posts: 922

    The "Select Daz Originals , Buy any 2+ Still MAD Releases to get an EXTRA 50% OFF* any 3 Select Daz Originals" offer, does it work multiple times per customer? I'm asking because I am working with CS with screenshots to make purchases because of issues. Therefore I cannot test it, but would like to take advantage of the oppertunity.

  • WandWWandW Posts: 2,904

    Sevrin said:

    WandW said:

    Tha Orange Banner discount doesn't work with Fast Grab.  This isn't noted in the banner, which says it only excludes gift cards...

    That's normal.  Fast Grab has complete immunity to other promotional discounts.  The only way to reduce their cost is via discounted store credit and gift cards.

     

    Usually, but not always true in my experience. If one comes across a FG item via the store page or W/L, one can miss out on seeing the disclaimer..

  • Glad to see something hppening on the store front but someone tell Daz to turn the discount dial the other way!

  • JamieMJamieM Posts: 356
    edited April 2021

    Spent over an hour building a cart, testing item prices etc. Go to pay - the cart adds nearly $10 extra when I am already within the payment process. 

    These screen shots are literally within 3 minutes of each other.

    Why does shopping here have to be SO exhausting, spirit draining?

    (Note - first shot has a coupon active - so real price is plus $6)

    And I don't want to be told that the later prices are actually correct for some obscure reason. I want Daz to stop wasting my time.

    I am trying to honestly give Daz money but they make it so frustrating and cumbersome.

     

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    Post edited by JamieM on
  • Alias52Alias52 Posts: 321

    Hi,

    I added the Elf Village and World Builder to my cart and the price changed for the worse despite the extra 15% discount. COuld you let me know which price it is supposed to be? Thanks.

  • HorusRaHorusRa Posts: 1,665
    edited April 2021

    yep, prices are going up and down right now, price in cart more than price on items page, cart is incorrect, then correct, then half way correct, then........
    Careful folks.

    Post edited by HorusRa on
  • Alias52Alias52 Posts: 321

    Hmm, 

    Received an ATI notification that the price had dropped to $6.16 and then the store changed to this... - boy, am I confuzzled!

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  • Cris PalominoCris Palomino Posts: 12,730

    Discounts should be fixed now.

  • amaragh2amaragh2 Posts: 199

    Has Daz finished with there updates as yet, my cart was ready to buy until random price changes over 40 mins ago...is it safe to buy stuff now?

  • Alias52Alias52 Posts: 321

    Thanks for your help. It's a weird and wacky system that chucks out changing numbers this often...

  • Daz_JessicaDaz_Jessica Posts: 155

    ShadowSkillz said:

    Has Daz finished with there updates as yet, my cart was ready to buy until random price changes over 40 mins ago...is it safe to buy stuff now?

    Good to go. We were fixing an issue that was reported above with Flora and a few others.  Discounts on page and cart are correct. 

  • Daz_JessicaDaz_Jessica Posts: 155

    JamieM said:

    Spent over an hour building a cart, testing item prices etc. Go to pay - the cart adds nearly $10 extra when I am already within the payment process. 

    These screen shots are literally within 3 minutes of each other.

    Why does shopping here have to be SO exhausting, spirit draining?

    (Note - first shot has a coupon active - so real price is plus $6)

    And I don't want to be told that the later prices are actually correct for some obscure reason. I want Daz to stop wasting my time.

    I am trying to honestly give Daz money but they make it so frustrating and cumbersome.

     

    I can absolutely understand your frustration. In an effort to give a discount on all the items in the "still mad" category we had to push an update.  The discounts are now all correct, please try to checkout again.  

  • sidsid Posts: 564

    BlueFingers said:

    The "Select Daz Originals , Buy any 2+ Still MAD Releases to get an EXTRA 50% OFF* any 3 Select Daz Originals" offer, does it work multiple times per customer? I'm asking because I am working with CS with screenshots to make purchases because of issues. Therefore I cannot test it, but would like to take advantage of the oppertunity.

    Yep, I put through 2 orders. Unless that changed in the last 2 hours. I ended up with 6 bundles and the cheapest 'Still Mad'

  • WonderlandWonderland Posts: 7,137
    edited April 2021

    I am not getting the extra 50% off 3 Daz Originals. It’s only 29.1% off.  ie: sale price is $7.96 (Mousso Jessamy) and in cart it is $5.64 when it should be $3.98 Also just realized I have a banner for 15% off which also isn’t working.

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    Post edited by Wonderland on
This discussion has been closed.