Prop is invisible and not showing in the surface tab

Petra

I have used these props for a very long time and never had a problem with it.

Not sure if that is because of Daz Studio 4.15.02 but, when I load the prop, it does not show in the viewport and not in the surface tab.

Can someone help, please?

None of the props in that product shows up.

Richard Haseltine

Which product is this?

Petra

It is from Renderosity, the Vendor is Sveva. Artisan Accents Bohemian Candles.

I never had a problem with it but it is the first time that I used, or, wanted to use it in Daz Studio 4.15.02 and it did this.

charles

First try to scale it up and down and looking for the bounding box (the white corners that indicate the objects spacial vertext bounds.)  But nevermind because you have no surface. Try reinstalling it. If that doesn't work, goto the install directory and find the OBJ or FBX files and try dragging them into the scene.Finding them in your daz content can be hard, because the icon location is not the location of the maps and meshes, so check your account in renderosity and there should be a tab or text file that lists the file path locations.

 

Petra

Thank you charles, I will try the object thing.

 

Petra

I tried that, to no avail

I never had a problem in DS 4.14, so not sure what is going on.

charles

Did you try reinstalling? It's most likely not finding the mesh file or the mesh obj has become corrupted. I'll check and be back I might actually have this asset.

Petra

I uninstalled and reinstalled several times now, but it did not help.

Thank you so much for taking the time to help me :)

barbult

Your screenshot doesn't show enough of the screen to see if you have the prop loaded and selected in the Scene pane. You won't see any surfaces if you don't have the prop selected. Also, are you sure the camera is pointing at the prop. Again, we can't tell from your screenshot.

Petra

Hi barbult, I had the item selected in the scene tab.

Petra

Ok, this is crazy, now it works.

I decided to use DS offline and since I disconnected it works.

Could that be the reason? 

barbult

Petra said:

Ok, this is crazy, now it works.

I decided to use DS offline and since I disconnected it works.

Could that be the reason? 

That really seems unlikely. Logging in will download metadata updates, but it shouldn't affect what you can see in your viewport. 

Petra

barbult said:

Petra said:

Ok, this is crazy, now it works.

I decided to use DS offline and since I disconnected it works.

Could that be the reason? 

That really seems unlikely. Logging in will download metadata updates, but it shouldn't affect what you can see in your viewport. 

I have no other explanation other than maybe DS was acting up.

Just glad I can use it again.

Thank you for taking the time helping me :) 

I am not using smart content, so I do not really need to be logged in. 

barbult

Petra said:

barbult said:

Petra said:

Ok, this is crazy, now it works.

I decided to use DS offline and since I disconnected it works.

Could that be the reason? 

That really seems unlikely. Logging in will download metadata updates, but it shouldn't affect what you can see in your viewport. 

I have no other explanation other than maybe DS was acting up.

Just glad I can use it again.

Thank you for taking the time helping me :) 

I am not using smart content, so I do not really need to be logged in. 

Then I suggest that you log out and uncheck the box to log you in automatically, unless you use Daz Connect to install products. Then you need to be logged in. If you use DIM and never use Smart Content, I can't think of any reason to ever log in from inside Daz Studio.