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install manager login problblems

hashirhashir Posts: 4
edited December 1969 in New Users

when try to install and download it said login problems :

Comments

  • fixmypcmikefixmypcmike Posts: 19,685
    edited December 1969

    Is this the first time you're using DAZ Install Manager, or has it worked fine in the past?

  • hashirhashir Posts: 4
    edited December 1969

    yes first time

  • hashirhashir Posts: 4
    edited December 1969

    sorry for the late reply,tell me whats the problem???

  • Richard HaseltineRichard Haseltine Posts: 107,953
    edited December 1969

    Most likely you entered the account details incorrectly - if the email is wrong just create a new account with the right details (when DIM connects to the store it uses the details you enter to log-in, you aren't creating a new account on the site each time you set an account up in the Install Manager).

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