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A new store will come out: Tomorrow (2020-11-01)

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  • ColinFrenchColinFrench Posts: 649

    PC+ status showing properly and PC-for-a-day appears to be working properly. I have the "recurring payment" issue as others have reported.

    The "still new releases - 30% off" section appears to have correct discounts for Daz Originals, but any PA items are full price. Haven't bothered to check the issues mentioned by other customers.

    Definitely not going to be buying anything for quite a while. Will wait until everything is "supposed" to be fixed plus user complaints have dwindled. I'll shop elsewhere in the meantime.

  • WandWWandW Posts: 2,891

    I had missed Sickleyield's Speedy Smoke ( https://www.daz3d.com/sy-rigged-speedy-smoke-iray ) when it was PC for a Day and Wislisted it, but it sadly does not appear in the "Items Released as PC for a Day Thus Far" category and is full price...

     

  • ColinFrenchColinFrench Posts: 649
    AnotherUserName said:

    DAZ3D recorded my credit card information even though I never selected the "save this credit card" option.

    Yikes, that's pretty bad. I never save CC info on sites so it's less likely to be stolen when a site is hacked. That's "when" not "if".

    I'll have to check my account too, thanks for the warning!

  • Twilight76Twilight76 Posts: 318

    hm ok, i get my gift card (10% discount without new item?)  but my newly baught PC+ Membership is not added on the page.

    A lot of bugs today....

  • EllessarrEllessarr Posts: 1,395

    after see all those chaos i would really prefer to wait a little more like to tomorrow until the site is full back to work before buy anything and honestely i hope they could extend a little more the sales, because of all this chaos it really need more time.

  • Noah LGPNoah LGP Posts: 2,617

    1 hour later, no gift card received

  • SBibbSBibb Posts: 600
    3Diva said:
    SBibb said:
    barbult said:
    3Diva said:
    Wonderland said:

    My PC membership is now active but all PC for a day items are full price....

    Mine is still showing as cancelled. I also still can't see the PA Forum nor the PC+ Forum. But I know the Daz team is working as hard as they can and will get it up as soon as they're able. :) I know everyone behind the scenes is working overtime and probably not getting much sleep to try and get this fixed for us as quickly as they can. We just have to be patient. :)

    @3Diva maybe it is because you are a PA and not a real paying PC+ member, but get PC+ benefits as a PA perk.

    Might be a possibility.

    I'm also a PA, but I still have the PC+ membership I picked up a while back before I knew I'd be a PA that's active until the middle of next year, and right now it's showing the regular PC+ perks as active, rather than cancelled.

    Yeah, I think their priority is to the PC+ members first then (hopefully) they'll get to the PAs soon. I probably shouldn't be spending any more money right now anyway. This PC+ sale I probably spent far too much. lol Are you able to access the PA forum?

    I don't have access to the PA forums at this point (Though I can see the PA Publishing Builds forum).

    I kind of figured they'd want to sort out the other details first before trying to deal with the PA side of things.

    For now I'm just sticking to the "patience is helpful... especially when any website coding is involved" mentality. :-)

  • 3Diva3Diva Posts: 11,970
    FenixPhoenix said:
    3Diva said:
    SBibb said:
    barbult said:
    3Diva said:
    Wonderland said:

    My PC membership is now active but all PC for a day items are full price....

    Mine is still showing as cancelled. I also still can't see the PA Forum nor the PC+ Forum. But I know the Daz team is working as hard as they can and will get it up as soon as they're able. :) I know everyone behind the scenes is working overtime and probably not getting much sleep to try and get this fixed for us as quickly as they can. We just have to be patient. :)

    @3Diva maybe it is because you are a PA and not a real paying PC+ member, but get PC+ benefits as a PA perk.

    Might be a possibility.

    I'm also a PA, but I still have the PC+ membership I picked up a while back before I knew I'd be a PA that's active until the middle of next year, and right now it's showing the regular PC+ perks as active, rather than cancelled.

    Yeah, I think their priority is to the PC+ members first then (hopefully) they'll get to the PAs soon. I probably shouldn't be spending any more money right now anyway. This PC+ sale I probably spent far too much. lol Are you able to access the PA forum?

     

    AFAIK no PA has access to their vendor tool or PA forum. So at least we're all on the same bote lol.

    That's good to know! At least I know it's not just me and something on my end. Thanks, FenixPhoenix. :)

  • dakinidakini Posts: 142
    missuskisses said:

    My PC membership is fixed, and I've logged out and logged back in. PC for a Day pricing is correct for me, but Debut New PC Item's pricing (and other regular PC items) is definitely not right:

    The Lapis Pyramid Tomb is $9.33, which I'm certain is much higher than its intended PC pricing. Don't know what that is anymore, since all product pages show full price for me.

    It's showing as $9.33 in my cart, too. I think it was showing as $3.49 before the store revamp happened.

    As a debut new release it would normally trigger an additional discount on the PC for a Day items in my cart so they would be $1.59 or $1.60 each instead of $1.99.

    That's not working for me today, either. frown

  • cejuan_pcejuan_p Posts: 4

    Why do I keep getting THIS message?:

      • OK (4277340117750162831)
  • barbultbarbult Posts: 26,185
    RemiliaSutton said:

    Just a side note does the Ultrascenery interface look different to you? Particularly the window when it's actually creating the scenery? Or is it just me?

    just wondering if anyone else noticed it. Just curious...

    There was a recent update to version 1.3 (free update!!!). The interface changed a little. The progress bar is different. None of that has anything to do with the new store, though, so you are probably in the wrong thread.

  • CerragCerrag Posts: 255

    This stinks - Again!  The Extended PC for a day are all at full price.  What an absolute bummer.  I thought by the time I got home from work tonight, I could fill my cart with all the 1.99 stuff I could carry, ... but I guess not.  How depressing this all is.

  • boubakeurjohnboubakeurjohn Posts: 43
    Cerrag said:

    This stinks - Again!  The Extended PC for a day are all at full price.  What an absolute bummer.  I thought by the time I got home from work tonight, I could fill my cart with all the 1.99 stuff I could carry, ... but I guess not.  How depressing this all is.

    You should get them back at 1.99 by logging out then in. Delete your browser cache and restart your browser in between to make sure. Worked for several people.

  • Cora ReginaCora Regina Posts: 731
    Cerrag said:

    This stinks - Again!  The Extended PC for a day are all at full price.  What an absolute bummer.  I thought by the time I got home from work tonight, I could fill my cart with all the 1.99 stuff I could carry, ... but I guess not.  How depressing this all is.

    I had to releatedly clear my browser cache, then quit and reopen my browser in order to make things show correctly... but it only worked for Firefox. I tried the same thing in Chrome and still had the same problem.

    If it's any consolation, most of us can't even check out successfully so even when the discounts show up, they're inaccessible.

  • Cora ReginaCora Regina Posts: 731
    edited November 2020
    cejuan_p said:

    Why do I keep getting THIS message?:

      • OK (4277340117750162831)

    Are you trying to use a credit card that was saved prior to the changeover? That simply did not work for me and the only way to actually check out was to delete the old credit card and input the information anew at checkout.

    However, as has been noted in various threads, DAZ WILL SAVE YOUR CREDIT CARD INFO WHEN YOU DO THIS. Yes, even if you DO NOT tick the box that gives them permission to do so. They will force you to provide a nickname for the card, and they will save it anyway. This is not information that I would trust them to have right now and probably not ever again, which means for the time being you will need to go back and delete that card every. single. purchase. if you don't want it to be stored.

    Also, new orders will show in your order history at the full amount, not the amount you paid. Keep a VERY close eye on your accounts because I do not for one bleeding second trust that they won't try to ding you for the full amount. The order itself will reflect what you paid when you click on it, but the amount in the "Order Total" column in that section of your account may well make you throw up.

    This was a $9.00 order, for the record:

     

    Post edited by Cora Regina on
  • dawnbladedawnblade Posts: 1,723
    Cora Regina said:
    cejuan_p said:

    Why do I keep getting THIS message?:

      • OK (4277340117750162831)

    Are you trying to use a credit card that was saved prior to the changeover? That simply did not work for me and the only way to actually check out was to delete the old credit card and input the information anew at checkout.

    However, as has been noted in various threads, DAZ WILL SAVE YOUR CREDIT CARD INFO WHEN YOU DO THIS. Yes, even if you DO NOT tick the box that gives them permission to do so. They will force you to provide a nickname for the card, and they will save it anyway. This is not information that I would trust them to have right now and probably not ever again, which means for the time being you will need to go back and delete that card every. single. purchase. if you don't want it to be stored.

    Also, new orders will show in your order history at the full amount, not the amount you paid. Keep a VERY close eye on your accounts because I do not for one bleeding second trust that they won't try to ding you for the full amount. The order itself will reflect what you paid when you click on it, but the amount in the "Order Total" column in that section of your account may well make you throw up.

    Can we still use PayPal? Sounds better than creating/deleting your credit card info each time.

  • AllenArtAllenArt Posts: 7,175
    Crescent said:

    The store doesn't work in IE.  I don't want to use IE, but it's the only way to grab .jpg product thumbnails instead of .webp ones for newer products.  (Yes, I can run all the thumbnails through an image converter once I download them but that's a worse pain than using IE.)

    I use Chrome and an extension called "Save Image As Type" that allows you to change from .webp to .jpg on the fly :)

    Laurie

  • allenfesler_2df6b6e506allenfesler_2df6b6e506 Posts: 73
    AnotherUserName said:

    DAZ3D recorded my credit card information even though I never selected the "save this credit card" option.

    Same here; I never tell it to save, but it had the same card in there a couple of times ...

  • Noah LGPNoah LGP Posts: 2,617
    edited November 2020

    2 hours later, no gift card.

    DAZ is very busy and/or out of office, nobody took the ticket.

     

    Day 1 is over.

    Post edited by Noah LGP on
  • allenfesler_2df6b6e506allenfesler_2df6b6e506 Posts: 73
    edited November 2020
    Noah LGP said:

    1 hour later, no gift card received

    From something said earlier, they're routing the emails through marketing, so if you're not getting the dayly sales emails you won't be getting your orders/gift cards - until they fix things and resend those lost emails.

    Post edited by allenfesler_2df6b6e506 on
  • KrzysztofaKrzysztofa Posts: 226

    So its nearly 30 hours later and a lot of stuff is still broken. Any chance we can get the sale extended again?

  • Noah LGPNoah LGP Posts: 2,617
    allenfesler_2df6b6e506 said:
    Noah LGP said:

    1 hour later, no gift card received

    From something said earlier, they're routing the emails through marketing, so if you're not getting the dayly sales emails you won't be getting your orders/gift cards - until they fix things and resend those lost emails.

    I use GMail , I never received daily sales emails

  • Richard HaseltineRichard Haseltine Posts: 107,940
    Cora Regina said:
    Faeofthe3rdDimension said:

    Ok, so I logged out and back in, and the PC for a Day are the right price!  But when I tried to buy, I got an error message that said "OK" and then a long string of numbers.  It doesn't show up in my orders, and the items don't show in my product library.  I'm afraid to try again, though, in case I get double-charged.

     

    I didn't get charged in the first place when that happened to me, it was like the order was never even attempted. Will be carefully watching my statements, though.

    I still wouldn't buy anything right now, since they can't get the store and cart prices to match up no matter what they claim on the Blog. Plus at least one person ended up with an order saying it cost $278 and change in their order history, when it should've been $10.

    I thought their payPal statement showed they'd been charged the correct amount? Several people have, as I recall, commented that the order history is showing the base price and not the actual price paid after discounts - which is what I see for the actual list of orders, but not for the individual invoices if I open them.

  • KnittingmommyKnittingmommy Posts: 8,191

    It looks like my PC+ expiration date is now correct and I'm also seeing PC+ discounts in the cart again. Yay!

  • Cora ReginaCora Regina Posts: 731
    edited November 2020
    dawnblade said:
    Cora Regina said:
    cejuan_p said:

    Why do I keep getting THIS message?:

      • OK (4277340117750162831)

    Are you trying to use a credit card that was saved prior to the changeover? That simply did not work for me and the only way to actually check out was to delete the old credit card and input the information anew at checkout.

    However, as has been noted in various threads, DAZ WILL SAVE YOUR CREDIT CARD INFO WHEN YOU DO THIS. Yes, even if you DO NOT tick the box that gives them permission to do so. They will force you to provide a nickname for the card, and they will save it anyway. This is not information that I would trust them to have right now and probably not ever again, which means for the time being you will need to go back and delete that card every. single. purchase. if you don't want it to be stored.

    Also, new orders will show in your order history at the full amount, not the amount you paid. Keep a VERY close eye on your accounts because I do not for one bleeding second trust that they won't try to ding you for the full amount. The order itself will reflect what you paid when you click on it, but the amount in the "Order Total" column in that section of your account may well make you throw up.

    Can we still use PayPal? Sounds better than creating/deleting your credit card info each time.

    I've never used PayPal with the site before, but I know someone did today successfully... though they also ended up with the fun full value total in the order section, to a tune worse than mine. I think that's just how things are now, or at least how they are for the time being.

    Meanwhile, other people have been having no luck with PayPal. There's just zero consistency with the new software. Some people got their accounts completely wrecked and lost all discounts, some of which aren't back yet, while a select few never lost PC+ access or anything else.

    Post edited by Cora Regina on
  • NorthOf45NorthOf45 Posts: 5,690
    NorthOf45 said:
    Byrdie said:

    Cannot remove the checkmark from the Recurring ticky box on my member info page without getting an Invalid Payment method error when I try to save the changes. I always buy a GC and use the store credit to renew, was planning on it today but looks like it's gonna need more time to iron out all the kinks. My PC membership is working sorta, as in I now have coupons but it's a day shorter than it should have been and there are still no discounts showing, even on PC items. In my cart a PC product goes from full non-member price to about half off, pretty sure it's still buggy.

    I saw that the recurring payment option was checked, and since my renewal date is set to today (also lost a day, should have been 03 Nov). Unchecked the box, got the same invalid payment method message. I realized that there was no payment method selected, even if no payment is needed, but probably needs to store that bit of information, so I picked one, and it went through, but now my membership is marked disabled.

    Now it shows Current Status: Auto-renew Disabled, but I'm still not a member. I had submitted a ticket, but I do not know if that did anything, or if it is just a result of the ongoing efforts.

  • ByrdieByrdie Posts: 1,783

    I hope so, no way am I taking a chance on buying anything right now. Best to wait until the bugs are all properly smacked -- or as smacked as they're ever likely to be. 

  • vonHobovonHobo Posts: 1,711

    Is it safe to use the DAZ Studio software in offline mode?

    I am avoiding anything online right now, or anything that needs to login to be functional (e.g. DAZ Install Manager).

    But I would at least like to work with the content I have already purchased before the upgrade that took place yesterday.

    I wish they had done more testing before rolling out these changes. sad

     

  • Twilight76Twilight76 Posts: 318

    only the Value Display in the order section is buggy. 

    Bought with paypal a few things and only the discount price is payed.

    Get all Items so far but new PC+ Membership is not showing up so far.

  • deathbycanondeathbycanon Posts: 1,227
    edited November 2020
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    nope, doesn't work

    edit: logged out and did a CTRL SHIF & Refresh, then logged back in, now it's showing in cart at the correct price, still wrong price on page. 

    Post edited by deathbycanon on
This discussion has been closed.