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Problem With Cart

FromAdelaideFromAdelaide Posts: 184
in The Commons

After not having a decent computer for a long time I finally got one today. After setting up the first program I installed was DAZ as I have really missed it.

DAZ sent me an email saying I can have five free products. I clicked on the link and added the ones I wanted to the cart. Went to check out enterd the code they sent and got a message that the code was invalid. I logged out and logged in again hoping that would fix the problem, it didn't. Now the cart icon says I have five items in the cart and when I click on it it goes to the cart page and tells me that my cart is empty.

I don't know what to do now and am a bit worried about future transactions.

Comments

  • Dim ReaperDim Reaper Posts: 687

    I've had something similar when I put items in the cart only to discover that Daz had logged me out.  Try clearing the cache for your browser before logging in again.

  • FromAdelaideFromAdelaide Posts: 184
    Dim Reaper said:

    I've had something similar when I put items in the cart only to discover that Daz had logged me out.  Try clearing the cache for your browser before logging in again.

    Just tried that and it didn't work.

  • AtiAti Posts: 9,185

    Add something else to the cart, that should solve this issue.

  • Dim ReaperDim Reaper Posts: 687

    Ati beat me to it.  I was going to suggest adding one of the weekly freebies ot your cart:

     

    https://www.daz3d.com/free-3d-models#black

  • FromAdelaideFromAdelaide Posts: 184

    Thank you guys that fixed the problem. Might try the the code again as I think I was logged out the first time I tried. Didn't know that the site would do that.

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