Can’t log into DIM

Wonderland

All of a sudden I'm getting the message "Unable to login to the specified account. Verify the email and/or password and try again." I haven't changed anything. I haven't downloaded Daz Central. Is DIM no longer usable? 

ReneW

There was a post regarding this (https://www.daz3d.com/forums/discussion/407441/can-t-log-into-install-manager#latest).  I had the same problem and tried one person's suggestion of changing my password and it works for me now.

Sevrin

I was able to log in just now.   Richard mentioned something about new password strength in the Daz Central thread, though.

 

Richard Haseltine said:

 

Log-in issues are likely down to the stricter requirements for passwords, you may need to chnage yours in your account settings.

 

Wonderland

Thanks, just checked that but my password is just letters. Why wouldn't that work anymore? How do I change my password for DIM? Do I have to change my store password? 

fixmypcmike

Yes, change it on the store  https://www.daz3d.com/customer/account/edit/changepass/1/

Taoz

Wonderland said:

Thanks, just checked that but my password is just letters. Why wouldn't that work anymore? How do I change my password for DIM? Do I have to change my store password? 

It's about how secure it is, that depends on several factors, length, what characters are used, how they are combined etc..  Never use common words or names as password.

Wonderland

OK thanks, I got it working with a new password adding numbers...