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Page issue with pricing?

darkguyver1994_a1285f4265darkguyver1994_a1285f4265 Posts: 142
in The Commons

For some reason all the prices today are listed at full with no discount. Even Platnum Club items are listed full price. 

Comments

  • Nester751Nester751 Posts: 387
    edited May 2020

    I'm seeing it too. I've got a few items from the last couple of days and I see them (as well as all new product on the current sale page) at full price with no discount. I even logged out and re-logged in to check. It's like somebody filtered the wrong toggle price off and it affected a ton of things. The Fast Grab items show as on sale like normal. Edited to add:

    Okay, now it's working. It seemed like linking from current sale page went to full price items. Maybe there was a delay in the logging off and on for the website to correct the prices.

    Post edited by Nester751 on
  • Nester751Nester751 Posts: 387

    Okay, now when I add items to my cart they lose the displayed sale prices. :(

  • Nester751Nester751 Posts: 387

    Well that's lost sales today. Don't have time to hang around here all day.

  • bevdog896_d08d9c913abevdog896_d08d9c913a Posts: 122

    I noticed this too. Loaded my cart with great sales items. When I went to checkout they were all listed at full price :(

  • DMaxDMax Posts: 637

    I have tried it multiple times only to have all the discounts ripped out when I was ready to check out... all gone to full price... it's rather frustrating :(

  • Angela3DAngela3D Posts: 80

    I'm having the same issue.  I've tried everything from refreshing, signing out and back in, etc.  Nothing seems to work.

  • MattymanxMattymanx Posts: 6,996

    The current issue with items not being discounted in the cart has been reported and is being looked into.

  • set77set77 Posts: 20

    Same issue anything I put in the cart loses its sale price

  • Dark-ElfDark-Elf Posts: 956
    edited May 2020

    I've even cleared my cache and my cookies and still nothing works sad

    Post edited by Dark-Elf on
  • rbaker1956rbaker1956 Posts: 40

    Add me to the list

     

  • Living GhostLiving Ghost Posts: 3

    I am also experiencing this. The store shows me discounts until I go to checkout. 

  • diogenese19348diogenese19348 Posts: 929

    It's a known problem, they are working on it. 

  • antimityantimity Posts: 13

    Glad to see I'm not the only one thank you for sharing! 

  • rbaker1956rbaker1956 Posts: 40

    So, any update?

  • MattymanxMattymanx Posts: 6,996

    I see the discounts in my cart now and they are the correct amount!!!

  • mycheermailmycheermail Posts: 3

    I have had very bad luck here. I ordered two discounted items and ten of the new free freebies, and although paypal showed the correct discounted price when I pushed the order button, I was now charged full price -- even for the freebies. I already contacted DAZ and paypal and I hope that they can solve the problem very soon.

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