If you purchase a lot you don't get more benefits
ColemanRugh
Posts: 511
A store should reward higher volume purchases but DAZ3d does not.
If you have supported this store and its staff by buying products when they first came out, you will get screwed over when later the products are put on sale AND the buyers who WAITED and bought later get a better deal by receiving a discount for buying the products later... and the discount is applied to other products... that are being bought later. If you don't support a new DAZ original release immediately... that's okay... wait a while and you will get that item a few months later much cheaper AND get other items cheaper as well. But the customers who bought the product during its release, keeping DAZ alive, do not receive any discount later for 'owning' the product... because it's not in their cart checkout.
It's been going on for a few years now.
THIS is the main problem with DAZ lately. Customers who buy new releases do not get rewarded later. Customers who wait to buy products get rewared for waiting.
If this post is deleted then remember - this store has a forum. Why have a forum if customers are not allowed to post critiques of the store.
I am posting this hoping the store corrects the error of its habit because I love the products of this store and hope to buy more.
But if legacy customers continue being thrown aside after being the first to support this store, then I will regretfully spend money elsewhere.

Comments
This is how all businesses work. They offer discounts to new users not existing users.
Also, what do you mean by getting a reward later for buying the product early? Do you mean like Dain8 style, get some discounts during the next week or so. Or do you mean like later down the line in a few months?
Because I would think that the main advantage you get compared to someone who waits a few months or more to buy something is that you get to use the product for those months when they waited. If you don't need a product when it is released and you don't find the discount enticing enough, just don't buy it and wait for it to get discounted more.\
The only thing I feel is weird and not correctly thought out is having a better offer or discount during the first week or 2 weeks since a new release. This should not happen.
Well really you could say the same about almost any store.
Let's say a new game comes out. In Canada, that game in the basic edition is going to run you $80.00 at launch. Wait a couple of months, though, and you can get it as cheap as like $35.00 depending on the game and whatever sale is on at the time. Same with movies. Same with almost anything that deals with "New Releases".
The difference here, though, is that DAZ actually DOES reward people. For one, the new releases are always sold at some discount, often applying discounts to other things that you're purchasing, and often coinciding with vendor sales that allow you to pick up older items at steep discounts, which can frequently become even steeper discounts when you buy new releases.
Not only that, but they also throw out the purple banners for people who've bought things in the past, giving them even bigger discounts on new releases. The promo that ran alongside Dain 8 and Johnathan 8's Pro Bundles sticks out, because those were MASSIVE giveaways. I can't recall the exact numbers, but I think I spent something like $48 for the Pro Bundle and a couple of add-ons, and then I got TWO Pro Bundles for free, plus $50 worth of DAZ Originals for free. Free is pretty dang good.
I, personally, feel that DAZ does a pretty decent job of rewarding people who 'jump right on it', while still enticing new customers, as well as people who wait for the big sales. I think they balance that out really well.
When I buy the Josephine 8 Pro Bundle I am supporting the cost of the development of Vicki 9.
Customers who wait to buy the Josephine Pro Bundle at an even cheaper price in the next massive DAZ sale 3 or 4 months from now did NOT support the development of Vicki 9 - and thus the next line of characters who will keep DAZ alive as a store.
THAT is the difference between DAZ and other 3d stores. DAZ is selling longevity. Customers who support longevity should, one would think, be latched onto with hungry hands to encourage them to continue spending to continue keeping DAZ alive.
But we're not.
DAZ rewards anyone who buys their products at anytime.
Which means the smart thing to do for all buyers is to not buy Josephine now, but to wait a while and get it like the other 'dated' Pro bundles TODAY offered at a ridiculous discount, instead of when they were first released.
I could buy any Pro bundle a month ago on the last sale ( instead of when it first came out )... then a month later during March madness buy other Pro bundles at a discount. It probably works in accounting, but it's destroying customer loyalty. Everyone should just wait a little while then get those Pro bundles at a silly reduced price.
DAZ wants me to buy the Josephine Pro bundle a year from now? That's what accounting says? But the longer I wait to buy something the less compulsion I have to buy it. DAZ wants to get me to want to buy it now on an impulse.
This pattern tells buyers to not buy DAZ Original products when they are first released.
As I said before. If you buy Josephine 8 now you benefit from her now. If you buy her a year from now, that's when you first get to use her.
And as Thyranq aptly gave you an example with video games, if you want to paly a game as soon as it's released because you can't wait, you pay more but you get to play. If you wait a few month, you pay less but you start playing it later.
All purchases support the development of the next products. I am sure Daz has enough money to not live from week to week depending on our money forn new releases to continue developing.
They are also getting new customers every day, that don't have a base yet and will need and buy more than older customers.
As in regards to other businesses not needing customers to support their next line of products, I have no idea where you came up with that.
I am sure that video game companies also need to sell a numer of game to be able to develop the next one.
The video game example doesn't work.
We're buying Barbie and Ken.... then their clothes, then their doll house, then their pet dog nd on and on... it all revolves around Barbie and Ken. Not the next video game that doesn't pertain to any other video game.
It's buying a modular product that has side addons and even side addons to side addons. Video games offer nothing like this.
Playstation gets you invested in their game station. DAZ offers a product who's sole purpose is to sprout side products that branch out.
DAZ does not receive 100% of a vendor product purchase, but it DOES receive 100% of a DAZ Original purchase.
Video games and this realm do not correlate. Sony doesn't make money off of a game developed by a third party game designer. They make money from hardware and software addons to their platform. Sony doesn't raise it's base price of Playstation because it knows it's going to sell the product at sale price 70% of the year... like DAZ store and DAZ vendors do now. You have hair files selling for $25 because they know it's going to be sold at $18 year round and $11 during big sales.
The video game market does not do this.
Either way. It does DAZ no good if I stop buying products at a high level and then resort to a low level buying behaviour.
1. There are plenty of companies that sell add-ons to their games. Some even more than 10 add-ons per game.
2. There are series of games. In those series, if a game doesn't do well, it doesn't continue with the next, so it does depend on sells.
3. The basic daz product is free. So you are only buying what you are calling add-ons. not so many daz products depend on each other. maybe there are a few related to each other but most are sepparate.
4. There are games that are exactly like that. If you look at Dota 2 for example. The game is free but visual assets for the game cost money. Some of those assets are developed by third party designers. Valve gets a percentage of the money from those assets. I am sure there are other games that follow this business design I am just not familiar with them.
5. I will give you that I don't know any games that inflate their base price because people are only buying discounted products but it doesn't mean there are any. And even if there weren't, this is a fault in how the market morphed, and all people are waiting for huge discounts for products, so they increase the base price. It would be the same as lowering the base price and also the discounts. Only problem is that it is hard to modify the behaviour of so many customers so they adapted. There are a lot of online stores that do the same. I don't necessarily agree with this behaviour but I understand it. Also, I don't see how that relates to buying a product earlier or later after its release.
6. As I said before, I don't think you should buy a product on release or close to release unless you like the product and want to use it then and there or you like the deal that comes with the product. You already know that very rarely, early buyers are given some kind of recompense for doing so so I don't understand why you expect any different. Instead of expecting a store to change its behaviour to suit your buying habits (that I honestly don't understand) you should adapt to how they and almost anyone else do business. It would be weird if you got the best deal for buying a product early on. Noone does that.
It's funny how I am kind of defending the Daz business model while I don't agree with a lot of what they do. however, what you are complaining about is one of the few things I don't think they are doing wrong.
This is clearly going to be a circular discussion, since all positions have already been aired the thread has been locked.