Install Manager didn't show the purchased product

Hello,

Yesterday I bought 3 models (free), but they didn't appear in the Install Manager.

See the picture, even I click the green 'download & install' button, it only shows some data in that red cycle in IM. 

How should I do? Manual download? But previously the IM works. 

downloaded.jpg
1210 x 1061 - 236K

Comments

  • SimonJMSimonJM Posts: 6,084

    Check the Downlaod Filters you have set - I have found that ther are a few prodcuts flagged with ONLY Connect available, even if they will downlaod and install fine via DIM.

  • Richard HaseltineRichard Haseltine Posts: 109,683

    Note that you have 25 items showing in the Installed tab - with the exception of Party Girl those are all bundles, are you sure you didn't already own the component products and have them installed?

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