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Problem with ig4icd64.dll. Old versions of DS available?

panzer70panzer70 Posts: 4
in Daz Studio Discussion

I bought used computer and tried to migrate DS onto it. I think migration itself worked ok, but when adding people to file or opening old file with people, DS crashes and shuts down giving message of Fatal error, and 'DAZStudio.exe caused ACCESS_VIOLATION in module "C:\Windows\system32\ig4icd64.dll"..' I found few threats with search "ig4icd64" from forum, not really solutions, but those hinted, this is 'cause of Intel Integrated Graphics card.
I have tried to uninstall-reinstall DS, also searching updates with 'Intel® Driver & Support Assistant', but it tells drivers are newest available (even if dated 2012-11-26).
I had old installation file for DS 4.6 and when installing with it, things seems to work, no crashes so far, but with just a litte of testing I don't know, if there's issues with newer content.. If no issues are coming, I can live with it. Hovever, I would like to test with some litte bit newer version than 4.6, its hovever 4.12 ongoing now, my 4.6 file loaded to computer June 2014, after that I have updated with Install Manager.
So if there's a solution to make things run with 4.12.. it would be best solution to me, also if there are available some old versions, but newer than mine, I would like to test them.

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,108

    Does the system have a stand-alone GPU, from AMD or nVidia, or is the Intel GPU on the CPU all there is?

  • panzer70panzer70 Posts: 4

    I think (with my low knownledge), there's no stand-alone GPU, just that Integrated one.
    Some more info from my system:
    Win 10 Pro, Prosessor: Intel® Core™ i5 CPU 650 @ 3.20GHz, 16GB RAM
    Graphics: Intel® HD Graphics, Video Prosessor Intel® HD Graphics (Core i5), Driver Version 8.15.10.2900, Driver Date 11/26/2012, Adapter RAM 3.68 GB

  • Richard HaseltineRichard Haseltine Posts: 108,108

    Yes, that sounds to be just the on-CPU one. If it's a desktop system you could add a "real" GPU at a later date, which might help. I'm not sure how much help an older version of DS would be - however, you can request them from Customer Service via a support ticket https://www.daz3d.com/help/help-contact-us

  • panzer70panzer70 Posts: 4

    Thanks for advices. I think I do nothin at this moment, and will keep that old 4.6 version in this comp. I think, I'll keep my Win 7 computer as main tool for DS for a while, there's also some other programs I have in it, but not in win 10 machine, so I should keep it as active computer anyway, even if not connected to internet anymore.

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