Time for new servers, DAZ?
marble
Posts: 7,500
DAZ web servers are just not up to the job. Day after day I get these long page load delays - especially the forums but often on product pages. WOrst of all is when it dies when I'm trying to buy something. Come on DAZ, this is 2020 ... page loads should be instant. I don't have another site I visit regularly where page loads are not instant - only DAZ.
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446 x 168 - 17K
Post edited by marble on
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There must be something wrong with your connection as I have never had that.
I get it occasionally, but not enough to really be a problem. I have noticed the forum loading really slow as of late.
As I said in anticipation of such a comment ... no other site is a problem. None. Only DAZ. I can watch Netflix on my connection without a stutter. I have a multi-GB fibre connection which can download a 2 hour movie in minutes. DAZ seems to use a bunch of distributed servers and I have no doubt that some work better than others but where I am seems to be in one of their black spots.
discounts won't work, freezes up, won't add stuff to cart,
assuming NYE not a good time for the Cloudflare lava lamp room
...maybe they need a few more in strategic locations around the world.
I'm in Scotland with a 100+ GB fiber connection, using Opera through it's built in VPN and don't get half the problems I see posted on here. Even all the problems posted about the present sale I haven't seen.
I've tried though a VPN too (Express VPN) - via a server in Los Angeles. Made no difference. The delays are not consistent - sometimes the page loads with a slight delay, sometimes with a long delay, sometimes not at all. I either get a message like the one above or a Cloudflare error.
It is possible you are on a shared node with people downloading large files or playing online games at different times. I would get your ISP to test the load on your node and see if you can get on a less overloaded one.
I still don't see why you think it is my connection. As others have indicated, it is not only me. You may be lucky to have a reliable connection but others don't and this is not the first time there has been a thread about this. If it was my connection or my ISP or overload because of gamers, surely I would see problems with other sites, especially streaming sites. I have NO other problems - at all - at any time.
Additionally, I'm house-sitting for my son during overnight for a few days. He is in a different part of town, using a different ISP and a much higher bandwidth fibre connection. I get the same problems with DAZ at his house too.
Except that most of the time it's ONLY DAZ that has these problems. A quick Google search revealed that parts of Utah have has been experiencing a lot of internet issues due to problems with Comcast/Xfinity systems https://istheservicedown.com/problems/comcast-xfinity/5780993-salt-lake-city-salt-lake-county-utah-united-states
duplicate post. This Space Now Available For Rent. Reasonable Terms. Good Neighborhood.
The point is though if it was DAZ servers then shouldn't it impact all users as some point?
They use the Cloudflare service. Cloudflare report their server status here: https://www.cloudflarestatus.com/
As you can see, their servers are distributed worldwide. They are reporting all servers operational but at the bottom of the page there is a log of errors. I'm not sure that all incidents are logged because I get a lot of Cloudflare errors which are not reflected by those status screens.
Well it's impacting up here in Canada too! Did a little shopping no trouble but had to stop shopping 'cause the gateway pages appeared.
I had about two hours of slow Daz pages and 503 errors until now, and only Daz, here in Sydney Australia.
Yeah, I'm just across the water in Auckland (hope you are avoiding those awful fires, by the way).
Ug. Sounds like a worst case scenario there, as internet service in Oz can be funky to begin with. I get better service there via a rented wireless than I do with half of the land lines.
Says the guy in the land of Mt. Doom.
still lose my discount adding a new item, in about 4 hours have to decide if I just settle for only 5 items with no loyalty discount
So this was a couple of minutes ago when I wanted to checkout some items.
The cart has been super slow for me tonight and anytime I made changes to it it was taking quite awhile to reload. I even got a few Cloudflare errors; but I just assumed it probably was due to heavy volume with the big sale. I did, however, finally manage to complete my shopping and check out with a lot of items. Then I wanted to take advantage of the 30% off Gift Card but was really conerned that the slow servers would cause a problem. I went ahead and purchased the Gift Card anyway because I figured that with the worst case scenario CS woukld be able to fix it. Luckily that purchase went through with no problem
So it is Cloudflare that DAZ need to drop. I get these a few times but not often, I can't remember the last one but I think it was a few months ago.
Things have been painfully slow here, and I'm only 200-300 miles from Salt Lake. It could well be the internet issues there combined with some problems with Cloudflare, or just internet issues from the Salt Lake area. Every other site I got to is very responsive, so it looks like a DAZ or local problem. I've also had some odd price glitches over the last 12 hours, usually they clear up if I wait, but the 2.99 sale is still borked
The servers cannot deliver rapidly. I'm in Switzerland and in the morning it works fine, in the afternoon it gets sluggish to load a page, in the evening it can take up to 30 seconds just to load a forum page. But this is not consistent. It can load instantly, the next click is extremely long. I'm on a 200 MB fibre and using Firefox and Chrome and never experience such on other sites. Only here. Cloudflare is good for static pages because they are preloaded on their servers (mine is in Zurich). For pages that change, like forum pages, the stored page is already old and it must be demanded from the server. We experimented with that in the 90ies to speed-up Internet connections over satellite (which have a latency of about 0.6 seconds) and it worked great for static - or nearly static - pages, but not for content that changes rapidly. However, I do not know where the problem actually is but I do suspect that the Daz servers are not up to the traffic demanded.
...maybe they need a couple of those 53,000$ Mac Pros with a 28 core/56 thread 2.5 GHz (3.2 turbo) Xeon CPU, 1.5 TB of memory and a couple extra 4 TB NVMe SSDs instead of the dual Vega GPUs.
I just had a look using Task Manager while surfing the forums and I am getting 100 Kbps consistently just now, 10:00 UK time, and the pages are loading near instantly.
I think they need to ditch Magento and get some real software like "Bondware" I can't remember it making a mistake, well it doesn't happen that often.
As in Renderosity Bondware?
Yes ! It's a separate company to rendo, but you have something tried and tested !
Wouldn't there be a bit of conflict of interest, and to be honest considering how many times Renderosity has been compromised I'm not sure I feel it's a good alternative.