Studio Crashing before asking to connect

    Studio is crashing before the dialog that asks if you want to work offline or connect.  It just stops, and if you click anywhere other than the close button, you get the busy icon and can only close the program.  I have tried to uninstall Studio using the IM and then reinstalling but, nothing.  I didn't restart the computer between or uninstall anything but the one program file, though, if that makes any difference.  I am using 4.12 and it has worked in the past.  There have been NO updates to WIN 7 since it worked.  Mostly all I've done is download new content with DIM.

           Any suggestions would be helpfull.

                        Gus

Comments

  • ChoholeChohole Posts: 33,604

    Can you send us a copy of the log file

  • Gusf1Gusf1 Posts: 255
    Chohole said:

    Can you send us a copy of the log file

    Where do I find that?  I can't do anything in Studio, so I can't look there.

                     Gus

  • LeanaLeana Posts: 11,133

    Under Windows the log will can be found in %AppData%\Roaming\DAZ 3D\Studio4

  • Gusf1Gusf1 Posts: 255

        Than you Leana!

     

    Here's the log file.

                       Gus

    txt
    txt
    2019-12-18.txt
    50K
  • Richard HaseltineRichard Haseltine Posts: 97,701
    edited December 2019

    Windows 7 Service Pack 1 is rather an old version - that doesn't mean it's the root of your issue, but it is slightly suspect.

    Sorry, I was spouting nonsense.

    Post edited by Richard Haseltine on
  • Gusf1Gusf1 Posts: 255

    ****This is a portion of the log of the last time Studio actually ran.

     

    2019-11-03 18:37:34.084 WARNING: QFile::flush: No file engine. Is IODevice open?
    2019-11-03 18:37:34.345 WARNING: QLayout: Cannot add null widget to QGridLayout/
    2019-11-03 18:37:34.757 WARNING: QLayout::addChildLayout: layout "" already has a parent
    2019-11-03 18:37:34.758 WARNING: QLayout::addChildLayout: layout "" already has a parent
    2019-11-03 18:37:35.376 Executing startup script...
    2019-11-03 18:37:35.376 WARNING: ..\..\..\..\..\src\sdksource\general\dzcontentmgr.cpp(1801): Existing directory encountered while adding a content folder: C:/Users/Gus/Documents/DAZ 3D/Studio4/Reality-Add-ons
    2019-11-03 18:37:37.341 Started in: C:/Program Files/DAZ 3D/DAZStudio4
    2019-11-03 18:37:37.341 DAZ Studio Started
    2019-11-03 18:37:37.373 Creating Pixel Buffer
    2019-11-03 18:37:37.388 Pixel buffer - Width: 1024 Height: 1024
    2019-11-03 18:37:37.388 Compiling OpenGL Shader...
    2019-11-03 18:37:37.404 Fragment Shader:
    Fragment Shader compiled successfully.
    Linking Shader:
    Shader Program successfully linked.

    ****This is where things go south.  Studio doesn't make it any further, no matter how long I wait.

    2019-11-03 18:37:41.063 Compiled C:/Users/Gus/AppData/Roaming/DAZ 3D/Studio4/temp/shaders/brickyard/{1a619e60-430b-4aa7-9db4-d2291c097007}/shader_Surface.sdl...
    2019-11-03 18:37:43.034 A valid PostgreSQL CMS connection could not be established.  Several DAZ Studio features that require a valid PostgreSQL CMS connection, such as context aware content views and loading content installed using the Daz Connect service, will not be available.  Check your network, anti-virus, and firewall settings for conflicts.

      Any ideas anyone or, should I put in a ticket?
                      Gus

  • Well, it's obviously having trouble connecting to PostgreSQL - has your security software chnaged or had a version update recently?

  • Gusf1Gusf1 Posts: 255

    Well, it's obviously having trouble connecting to PostgreSQL - has your security software chnaged or had a version update recently?

    No it hasn't.   It has always complained about connecting to PostgreSQL.  It then goes on to the dialog about connecting and all.

                      Gus

  • Gusf1Gusf1 Posts: 255

        Can someone point me to the instructions for totally removing Studio from my system?  Maybe if I try a totally clean install it might work.  I'd rather not have to download all my content again, but I don't think that will be necessary.

                  Gus

  • Gusf1Gusf1 Posts: 255

        Problem solved.

                     Gus

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