Desert Depression - Page Won't Load
Melissa Conway
Posts: 590
in The Commons
I click on this product from the shop page and it takes me to the main DAZ screen every time. None of the other products are doing this. Anyone else unable to view the product page? tx
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Comments
I had no problem and have bought it. https://www.daz3d.com/desert-depression
Mary
Thanks Mary. I still can't get to it from the shop page, but your link got me there. M
The page won't load for me either, but the link worked.
Thanks!
No problem with the shop page loading for me either.
Store can be picky and sometimes it doesn't want to talk to some browsers. Try another browser, see if you can find one that it's still friends with.
I don't think it's just a problem with some browsers... other product links have been broken during this promotion too.
If you hover over the Desert Depression thumbnail, it shows https://www.daz3d.com/ because the anchor link href is pointing to the top level domain "/"
instead of the actual product page https://www.daz3d.com/desert-depression
Even doing a search to get to the product page isn't working, because the product thumbnail href is still pointing to the top level domain "/"...
https://www.daz3d.com/catalogsearch/result/?q=desert+depression
The only way I was able to get to the product page was by manually appending desert-depression into the address bar after the top level domain, which works but is not very convenient.
Looking at the HTML source code on this product thumbnail shows it's a real issue...
Another product with this same issue is "dForce Stellan Lounge Wear for Genesis 8 Male(s)".
Doing a product search, and trying to click the thumbnail doesn't work:
https://www.daz3d.com/catalogsearch/result/?q=dForce+Stellan+Lounge+Wear+for+Genesis+8+Male%28s%29+dForce+Stellan+Lounge+Wear+for+Genesis+8+Male%28s%29
This thumbnail is also pointing to the top level domain, "/", instead of the product page...
The only way I was able to get to that product page, was by navigating to the dforce stellan lounge wear elan textures product, and clicking on the required product link on this page...
https://www.daz3d.com/dforce-stellan-lounge-wear-elan
Which takes you to the correct product here:
https://www.daz3d.com/dforce-stellan-lounge-wear-for-genesis-8-males
Hopefully they can patch up all these broken product thumbnail links...
Thenproblem is that they are not broken for everyone, so it's not clear what - if anything - needs patching. I would suspect it might be an issue with the Cloudflare caching, but I've no idea if that is true.
If it helps, I shop the store on my iMac, using Google Chrome. And sometimes I get the front page and have to go back and click on the product's 'black bar' or try the main page of products, instead of the promo page. I am very rarely up at the turn over. So, for example didn't see the store until after 6am MST today. Shopped after 7am MST.
It took some work, but I eventually got to the product page. I added it to the cart directly from the main store page (green button). Then viewed my cart. Clicking on the product THERE got me to the page.
That worked for me this morning with Summer Side Tail Hair (which I was also unable to access). Thanks.