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I can't connect with Install Manager

dannagiusy64dannagiusy64 Posts: 477
in Technical Help (nuts n bolts)

Hello to all. After updating and installing daz 4.12 Install Manager I am not connected to my account

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4160 x 2336 - 5M

Comments

  • dirtyknees1dirtyknees1 Posts: 11

    Exactly the same here.

    Updated today. Now I can't log in to my account either on DIM or on DAZ3D 4.12.

    Thinking of uninstalling both and re-installing DAZ 4.10+

  • dannagiusy64dannagiusy64 Posts: 477
    edited September 2019

    To me since yesterday it gives me this error also on the site

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    1622 x 206 - 49K
    Post edited by dannagiusy64 on
  • dannagiusy64dannagiusy64 Posts: 477

    I state that I have just updated the nVidia card and restarted dim and the computer several times

  • PinkusPinkus Posts: 29

    Yep! Seems there's a problem with logging in. Since yesterday for me.

  • dannagiusy64dannagiusy64 Posts: 477

    Maybe the site is under maintenance

  • MoGreazyMoGreazy Posts: 55

    I am having the same problem too.

  • Cris PalominoCris Palomino Posts: 12,764

    They have been working on various aspects of the site.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,336

    Did not install 4.12 yet but install manager won't log me in as well.

  • plarffplarff Posts: 282

    Same here... Also Daz4.12 when i had it installed 2 weeks ago kept crashing when i wanted to save a file... 

  • borkiaborkia Posts: 8

    I have the same issue even without installing new version :( - troubles both With Install manager and smart content in application :(

  • Ch1ggsCh1ggs Posts: 16

    Same problem here. 

    Also, none of the coupon codes they've provided on their banner message work for me.

  • SwanSwan Posts: 134
    edited September 2019
    co.higgins_643bb33aea said:

    Same problem here. 

    Also, none of the coupon codes they've provided on their banner message work for me.

    Same. DAZ seems almost entirely jacked. Get a bad gateway as well when I attempt to download 4.12 via product library (which takes forever to load).

    Post edited by Swan on
  • alan_gregory47_19706b48f1alan_gregory47_19706b48f1 Posts: 1

    I uninstalled everything and re-installed Installation Manager. Can't get it to login. Even the site itself fails to allow me to login - but this is sporadic. Sometimes it does sometimes it doesn't. Must be a problem with logging in to accounts. All this since installing 4.12 (but might just be a coincidence!!)

  • SwanSwan Posts: 134
    alan.gregory47_19706b48f1 said:

    I uninstalled everything and re-installed Installation Manager. Can't get it to login. Even the site itself fails to allow me to login - but this is sporadic. Sometimes it does sometimes it doesn't. Must be a problem with logging in to accounts. All this since installing 4.12 (but might just be a coincidence!!)

    Coincidence. I don't have 4.12 installed (still trying to download it but get a bad gateway error everytime I do).

  • TBorNotTBorNot Posts: 376

    Back online now, but no update from DAZ.  Check your credit card charges.

  • EightiesIsEnoughEightiesIsEnough Posts: 1,257

    Good thing that, whenever I download items, I just manually download and transfer the contents to "My DAZ Studio Library".

    I had trouble downloading the 64-bit version of the 4.12 yesterday evening for a brief period, but I did successfully download and install it manually about 15 minutes later.

    I wonder if the 4.12 is having issues, unlike when the past versions were released?

  • TATSU 3DTATSU 3D Posts: 224

    Same here! Can log into site fine for the last hour or so. Still can't connect to DIM or in Studio itself.  And this is in both 4.11 and the new 4.12 Beta...

  • TamasserTamasser Posts: 3

    Same here - Can not log in neither in 4.12 or 4.12 beta or DIM!

  • mhulmzzmhulmzz Posts: 3
    Same here. Since installing 4.12 haven't been able to log in on either DIM or Daz Studio. Looks like I'm not the only one!
  • christianclausenchristianclausen Posts: 3
    tburzio_4e161d5141 said:

    Back online now, but no update from DAZ.  Check your credit card charges.

    Why?

  • Serene NightSerene Night Posts: 17,705

    It won't let me sign in at all. I was hoping to download my content to my new computer, while at work, but look like the anwer is no. It worked better last night.

  • jmelnickjmelnick Posts: 7

    Dim and Studio 412 not logging in. What is going on? 

    I can log into Studio 411 as I have not upgraded.

     

     

  • chromchrom Posts: 261

    same here; massive problems since yesterday

  • dannagiusy64dannagiusy64 Posts: 477

    Now it seems to work. I was able to connect to install the new products smiley

  • self_b7a95217d2self_b7a95217d2 Posts: 12

    It took 4-5 tries to log in using Install Manager. When I finally managed to do that, the Daz 4.12 download failed.

    Seems to be more than a simple server breakdown, since the problem has lasted at least since yesterday.

  • mhulmzzmhulmzz Posts: 3
    Update from earlier (unable to log into Daz and DIM). Tried reboot and numerous log in attempts to no avail. Cleared cache and I can log in now :)
  • Mag_bfaa50c8dfMag_bfaa50c8df Posts: 100
    edited September 2019
    mhulmzz said:
    Update from earlier (unable to log into Daz and DIM). Tried reboot and numerous log in attempts to no avail. Cleared cache and I can log in now :)

    Okay so this worked for me and more specifically(for noobs like myself), I cleared the DSON cache files in DS by going File--> Preferences--> (General) and clearing them. For safe messure, I made sure DS and DIM were completely closed via Task manager. I was then able to restart and log into DIM succesfully. Thank you Mhulmzz

     
     
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    Post edited by Mag_bfaa50c8df on
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