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Daz import/export features don't work with a non-ASCII windows username

HorizonHorizon Posts: 17
edited September 2019 in New Users

[Daz import/export features don't work with a non-ASCII windows username] I don't even have error, it's just fail if I try to.

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 96,825

    That probably needs a bug report, to Technical Support https://www.daz3d.com/help/help-contact-us

  • tcassattcassat Posts: 66

    There are other problems caused by this same thing. For example, I cannot render with transparent background using 3Delight. When I contacted technical support, they said that this is one of the common errors when using non-ascii characters as username.

    In order not to have any further problems, I created a new Windows user with an appropriate name and installed Daz Studio on this user, along with all the products I bought and freebies, textures, everything. Although it is boring to do, it is highly recommended because you will have different problems if you keep using the program with an inappropriate username.

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