Shopping cart is not showing discount

Hello, I just wanted to buy some sale items, but in cart the discount is not showing...
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Comments

  • Cris PalominoCris Palomino Posts: 12,785

    It can take the store around an hour to completely change over. Please try again later.

  • Cris PalominoCris Palomino Posts: 12,785

    Also, which sale? Wasn't sure if from tonight or which?

  • FantastArtFantastArt Posts: 380
    edited July 2019

    The items are on sale in the store, but when I put them in my cart it shows the normal price. You can see it on the images I attached. You can also see the time on the screenshot. Now they are not on sale anymore, but they have still been, when I put them in my cart! This is not nice angry

     

     

    Post edited by FantastArt on
  • ChoholeChohole Posts: 33,604
    edited July 2019

    As this is not a techical matter, posting in the tech help forum did mean that your post didn't get the views it should possibly have done.

    Also please remember  that this is a worldwide community,  so we need to know what the time is as compared to Daz 3d time.  In other words we cannot see what part of the world you are posting from.  Daz 3D change to store at around midnight Daz 3d time,  which is GMT (or UTC if you prefer) - 6.   The UK, where I am is GMT +1  Europe is GMT + 2.   So if your time stamp is a european one (which it could well be judging on the time stamp on your post as it appears to me)  then you could have been trying to purchase something as the store was being changed over to the new sale, which is why Cris asked the questions that she did. 

    It is reccomended that you do not try and make purchases  either side of midnight Daz time  because the store is in flux.

    Having said that  please also understand that the Forums are not able to help you sort this out.  I suggest that you File a Help Ticket, attaching your screen shot and asking politely if it is possible that the sale prices could be honoured. 
    To avoid the captcha on the help system make sure that you are signed in before you file the ticket by clicking on the "Sign in" button
    up in the top right hand corner of the ticket page   

    Post edited by Chohole on
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