Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • AtiAti Posts: 9,185

     I just tried to see how much storecredit I have and got an error message: 

    Error 503 Service Unavailable

    Service Unavailable

    Guru Meditation:

    XID: 545274626

    I tried to log out and in again but the problem remains. Also, could we have a confirmation from someone at Daz that you don't have to buy a giftcard to get the storecredit in todays sale, I bought a gc in the recent sale and I can't afford to buy another one now. 

    L'Adair said:
    Ati said:

     

    Put an item (any item) in your cart. That will fix this, and you'll be able to check your store credit page.

  • CybersoxCybersox Posts: 9,296
    SBibb said:
    SBibb said:
    SBibb said:

    Sales Error:

    Looks like the 40% off Special Bundles and Morphs deal today isn't working. Not showing the 40% off discount at all in the selection, and only shows a partial discount in the cart with two items present.

     

    Reported, thank you.

    Thanks. I wasn't sure if I should also submit a help ticket, so I did. If it's better to only report them here, then I'll do that next time.

     

    SBibb said:

    Sales Error:

    Looks like the 40% off Special Bundles and Morphs deal today isn't working. Not showing the 40% off discount at all in the selection, and only shows a partial discount in the cart with two items present.

     

    Reported, thank you.

    This will be looked at, but in the meantime you can always check out and open a Sales Support ticket asking for a fix, with a link to and screen shot of the section.

    Okay, thanks for letting me know. I'll keep that in mind as an option.

    Looks fixed, though you may need to do a forced reload (ctrl-F5) first.

    Glad to see that was fixed. Thanks.

     

    Cybersox said:
    Xellosz said:
    MelanieL said:

    I don't know if anyone can answer this, but do I have to buy a gift card to qualify for the $17 store credit? There are (more than) three debut/still new items I'd like, but I don't have any fresh cash for a GC (I used it all buying a GC only a few days ago in the 20% deal, so I'd want to use existing store credit).

    Good question...

    Similar question.  If you buy two gift cards, each in a seperate order with three qualifying items, do you get 15% off both orders?  And do you get the $17 credit twice?  The ad doesn't have any verbiage indicating that it's a one purchase only per customer deal. 

    Looks like they'ved added the clarification that it's usuable once:

    * Store Credit will be added to your account by the end of Wednesday, September 4th. For the Gift Card, items must be in cart simultaneously for discount to apply. Usable once per customer.

    Except that I've already done two orders each with a GC and three qualifying items and received the 15% off on the GC on both orders, so we'll see if I get grandfathered in on the second $17.  :)  Other than that little quirk, I've found this sale to be pretty weak today, as there's very little that hasn't been on sale at much better discounts relatively recently. I was really hoping for some flash sales or anything except the same Genesis/G2/G3 discount sale that's been going on for multiple days now.       

  • tombraider4evertombraider4ever Posts: 751
    edited September 2019
    Ati said:

     I just tried to see how much storecredit I have and got an error message: 

    Error 503 Service Unavailable

    Service Unavailable

    Guru Meditation:

    XID: 545274626

    I tried to log out and in again but the problem remains. Also, could we have a confirmation from someone at Daz that you don't have to buy a giftcard to get the storecredit in todays sale, I bought a gc in the recent sale and I can't afford to buy another one now. 

    L'Adair said:
    Ati said:

     

    Put an item (any item) in your cart. That will fix this, and you'll be able to check your store credit page.

    Thanks for the reply, I will try this smiley

    Edit: It worked, Thanks! smiley

    Post edited by tombraider4ever on
  • NathNath Posts: 2,951

     I just tried to see how much storecredit I have and got an error message: 

    Error 503 Service Unavailable

    Service Unavailable

    Guru Meditation:

    XID: 545274626

    I tried to log out and in again but the problem remains. Also, could we have a confirmation from someone at Daz that you don't have to buy a giftcard to get the storecredit in todays sale, I bought a gc in the recent sale and I can't afford to buy another one now. 

    Edit: I was going to qoute something a few days ago and ask something but changed my mind, how do I get rid of theese qoute marks? it's impossible to erase them indecision. It's really irritating that if I change my mind and then want to make a  post the qoute remains.

    L'Adair said:

     

    Click on the Forums settings gear (in the light blue bar at the top of the page). Most likely there is a listing My Drafts with a 1 after it. Click on that and delete the draft.

  • Nath said:

     I just tried to see how much storecredit I have and got an error message: 

    Error 503 Service Unavailable

    Service Unavailable

    Guru Meditation:

    XID: 545274626

    I tried to log out and in again but the problem remains. Also, could we have a confirmation from someone at Daz that you don't have to buy a giftcard to get the storecredit in todays sale, I bought a gc in the recent sale and I can't afford to buy another one now. 

    Edit: I was going to qoute something a few days ago and ask something but changed my mind, how do I get rid of theese qoute marks? it's impossible to erase them indecision. It's really irritating that if I change my mind and then want to make a  post the qoute remains.

    L'Adair said:

     

    Click on the Forums settings gear (in the light blue bar at the top of the page). Most likely there is a listing My Drafts with a 1 after it. Click on that and delete the draft.

    Thanks! smiley

  • MelanieLMelanieL Posts: 7,740
    MelanieL said:

    I don't know if anyone can answer this, but do I have to buy a gift card to qualify for the $17 store credit? There are (more than) three debut/still new items I'd like, but I don't have any fresh cash for a GC (I used it all buying a GC only a few days ago in the 20% deal, so I'd want to use existing store credit).

    Well, only DAZ would know for sure but the way it is worded I would say: No, you don't have to buy a gift card to get the credit. Basically it says that if buy X number of Debut or Still New releases you can receive the benefits if you want them.

    Thanks, Charlie - I wasn't expecting a formal response (knowing it's a holiday in the US today) but appreciate other people's opinion on this. I'll take my chances...

  • mr clammr clam Posts: 707

    With the new wording, it seems like the gift card wouldn't be needed to trigger the $17 back offer. But just to be on the safe side and avoid a potential CS ticket, I threw in a gift card for $1anyway. Even doing that, I essentially got three new items for free, which isn't a bad deal at all.

  • maikdeckermaikdecker Posts: 3,037
    mr clam said:

    With the new wording, it seems like the gift card wouldn't be needed to trigger the $17 back offer. But just to be on the safe side and avoid a potential CS ticket, I threw in a gift card for $1anyway. Even doing that, I essentially got three new items for free, which isn't a bad deal at all.

    But you don't get them for free... the $ 17,- won't go back into your pocket, as you can only use them to buy stuff at the DAZ shop... so in the end, DAZ will get less money, but they will get at least some money from you ^^

  • NovicaNovica Posts: 23,925
    edited September 2019

    @tombraider4ever   You simply go to SOURCE above the textbox and remove the html for whatever you want to remove. Hope that helps. You'd remove the blockquote <  thingie, the text, and the end blockquote of whatever is said.

     

    Post edited by Novica on
  • Noah LGPNoah LGP Posts: 2,617
    edited September 2019

    ...

    Post edited by Noah LGP on
  • WonderlandWonderland Posts: 7,137

    Shouldn’t the still new PC item be 50% off too?

  • ByrdieByrdie Posts: 1,783

    I think that's only if you're not a PC member, then it's 50% off the non-members price. At least, that's the way it was explained earlier when PC items didn't show an extra discount during a sale. 

  • NovicaNovica Posts: 23,925

    It's about 45 minutes after Daz midnight- did the store turn over and I'm not seeing it? I did a hard refresh.

  • L'AdairL'Adair Posts: 9,479

    @Novica, I'm seeing the changes.

  • NovicaNovica Posts: 23,925

    I do now. Strange!

  • Page changed for me before the banner did.

  • It's been about 2 hours since new items were added to the freebies page, but they're still not showing as free...

     

  • jjmainor said:

    It's been about 2 hours since new items were added to the freebies page, but they're still not showing as free...

     

    Reporting.

  • Novica said:

    @tombraider4ever   You simply go to SOURCE above the textbox and remove the html for whatever you want to remove. Hope that helps. You'd remove the blockquote <  thingie, the text, and the end blockquote of whatever is said.

     

    Thanks! smiley

     

    There's an error with today's extra 30 % off, I put dForce Scarlett Nightgown for Genesis 8 Female(s) which is among the Stil new releases in my cart but there's no extra 30 %,  I tried to remove it from my cart and put it there again several times but still no extra discount.

  • AtiAti Posts: 9,185
    Novica said:

    @tombraider4ever   You simply go to SOURCE above the textbox and remove the html for whatever you want to remove. Hope that helps. You'd remove the blockquote <  thingie, the text, and the end blockquote of whatever is said.

     

    Thanks! smiley

     

    There's an error with today's extra 30 % off, I put dForce Scarlett Nightgown for Genesis 8 Female(s) which is among the Stil new releases in my cart but there's no extra 30 %,  I tried to remove it from my cart and put it there again several times but still no extra discount.

    Do you have anything from the Special Featured Items in the cart? The extra 30% off goes on those items, not the new item.

  • L'AdairL'Adair Posts: 9,479
    edited September 2019
    Novica said:

    @tombraider4ever   You simply go to SOURCE above the textbox and remove the html for whatever you want to remove. Hope that helps. You'd remove the blockquote <  thingie, the text, and the end blockquote of whatever is said.

     

    Thanks! smiley

     

    There's an error with today's extra 30 % off, I put dForce Scarlett Nightgown for Genesis 8 Female(s) which is among the Stil new releases in my cart but there's no extra 30 %,  I tried to remove it from my cart and put it there again several times but still no extra discount.

    If I read this comment right, you are attempting to get an extra 30% off of the Nightgown. The extra discount is not on the new releases, but the Special Featured Items

    Get an EXTRA 20% OFF Today’s Special Featured Items

    OR buy any Debut New Release OR Still New Release to get an EXTRA 30% OFF* them

     

    I'm not fond of the wording Daz started using some time back… I think this would be much clearer if it stated:

    Get an EXTRA 20% OFF Today’s Special Featured Items , no qualifying purchase required

    OR get an EXTRA 30% OFF Today’s Special Featured Items with the purchase of any Debut New Release OR Still New Release featured on this page.

    Now, if I misunderstood your comment, and you have one or more Special Feature Items in the cart, the Nightgown product should trigger the 30%, which will replace the 20%. If that's the case, the best thing to do is take a screenshot of your cart and attach it to your next post.

    Post edited by L'Adair on
  • Thanks, now I understand. The words could be a bit more clear, it says: Get an EXTRA 20% OFF Today’s Special Featured Items
    OR buy any Debut New Release OR Still New Release to get an EXTRA 30% OFF* them, that sounds to me like an extra 20% off special featured items OR (the OR in capital letters seams significant here) get 30 % off any Still new release. If the or had been in small letters it wouldn't have the same meaning to me. or with the words no qualifying purchase required for the 20% like you said, L'Adair.

  • SBibbSBibb Posts: 600

    For me, it looks like the store credit from yesterday's Labor day sale updated pretty quickly, and worked even if you chose to use store credit instead of buying a gift card. Thanks Daz! :-D

  • SBibb said:

    For me, it looks like the store credit from yesterday's Labor day sale updated pretty quickly, and worked even if you chose to use store credit instead of buying a gift card. Thanks Daz! :-D

    Same here. Thanks, DAZ

  • MelanieLMelanieL Posts: 7,740
    SBibb said:

    For me, it looks like the store credit from yesterday's Labor day sale updated pretty quickly, and worked even if you chose to use store credit instead of buying a gift card. Thanks Daz! :-D

    Same here. Thanks, DAZ

    Me too - nice and speedy!

  • The  dForce Royal Fantasy Outfit Textures (https://www.daz3d.com/dforce-royal-fantasy-outfit-textures) are listed with the debut new releases, but aren't showing any discount at all.

  • mrposermrposer Posts: 1,134

    I have same problem with dForce Royal Fantasy Textures showing no 40% discount.

  • SBibbSBibb Posts: 600

    I don't see it either. I'm guessing when they went back to add the base product to the required items list, that maybe the discount accidentally got dropped.

  • I'm just going to sit here sadly staring at my cart in hopes they'll fix it. :(

  • mrposermrposer Posts: 1,134

    What is weird for me is that the price history chart (I think that is part of the sales tool addon) shows the price being lowered to $11.97 but the current price is still $19.95.

This discussion has been closed.