Victoria 6 & Michael 6 HD Purchase Issue

Teriander

Ok, Im trying to purchase "Victoria 6 & Michael 6 HD Bundle", but everytime I try to add it to my cart it says:

"The maximum quantity allowed for purchase is 1."

But my shopping cart is empty and I do not own the new Michael 6. I do have Michael 5 and Victoria 5 for genesis 1. Is that the issue? How do I upgrade to http://www.daz3d.com/victoria-6-michael-6-hd-add-on-bundle

?

Mari-Anne

Teriander said:

Ok, Im trying to purchase "Victoria 6 & Michael 6 HD Bundle", but everytime I try to add it to my cart it says:

"The maximum quantity allowed for purchase is 1."

But my shopping cart is empty and I do not own the new Michael 6. I do have Michael 5 and Victoria 5 for genesis 1. Is that the issue? How do I upgrade to http://www.daz3d.com/victoria-6-michael-6-hd-add-on-bundle

?

That has happened to me, as well, and quite often. In my case, it's because I added the item to my shopping cart without being logged in. In order for it to work for me, I logged out and then logged back in again. If it still doesn't work, add something else to your cart - then usually both items show up. Then delete the item you added last.

Teriander

Thank you Mari-Anne, adding a random item has fixed this issue. Thanks again!

Scott Livingston

Teriander said:

But my shopping cart is empty and I do not own the new Michael 6. I do have Michael 5 and Victoria 5 for genesis 1. Is that the issue? How do I upgrade to http://www.daz3d.com/victoria-6-michael-6-hd-add-on-bundle
?

That wasn't the issue as far as the shopping cart was concerned, but please do note that in order to make full use of the HD add-ons, you will also need to purchase Victoria 6 and Michael 6. And if you haven't done so yet, you'll need to install Genesis 2 Starter Essentials which is free, and should already be available in your Product Library.