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Issue with Lark For Genesis 8 Female

stephenschoonstephenschoon Posts: 363
edited April 2019 in The Commons

Anybody else purchased 'Lark For Genesis 8 Female' ? There appears to be a problem with some of the materials. The default eyelashes are white but if you try to change them it throws an error you get 'Invalid hierarchy for selected node(s) and "preset_hierarchical_material" type; no root(s) found.' in the log. This is happening for both the lashes and brows. Replacing the lashes with the default G8 lashes is OK.

UPDATE: It's something to do with the figure...

Guess I need to wait until Monday and raise a support ticket...

Regards
Steve.

 

Post edited by stephenschoon on

Comments

  • LinwellyLinwelly Posts: 6,070
    stephenschoon said:

    Anybody else purchased 'Lark For Genesis 8 Female' ? There appears to be a problem with some of the materials. The default eyelashes are white but if you try to change them it throws an error you get 'Invalid hierarchy for selected node(s) and "preset_hierarchical_material" type; no root(s) found.' in the log. This is happening for both the lashes and brows. Replacing the lashes with the default G8 lashes is OK.

    UPDATE: It's something to do with the figure...

    Guess I need to wait until Monday and raise a support ticket...

    Regards
    Steve.

     

    can you post a link to the product. might help to see for those who actually own her

  • stephenschoonstephenschoon Posts: 363

    https://www.daz3d.com/lark-for-genesis-8-female

     

  • L'AdairL'Adair Posts: 9,479
    edited April 2019

    @stephenschoon, Are you selecting the G8 Eyelashes to apply the materials? If so, try selecting Lark and then apply the materials.

    The error message you're getting is complaining that there is no "root". In this case, the "root" will be Lark. The separate G8 Eyelashes object needs to be parented to Lark. (Not positive if Fit-to without parenting will work, but the default load does both.)

    ETA: Hierarchical presets will begin with H., so for the materials, it will show up labeled as H.Materials.

    I hope this helps.

    Post edited by L'Adair on
  • 3anson3anson Posts: 314

    There was an issue, ( thnx stevenschoon for letting me know!! )  something went wrong between uploading a zip and the creation of the store zip.  an update has been sent to DAZ3D, so hopefully will be live sometime on Monday  :))

  • stephenschoonstephenschoon Posts: 363

    I just would like to say thankyou to the vendor for the fast response to this issue.
    Many Thanks
    Steve.

  • L'AdairL'Adair Posts: 9,479

    Thank you, @2anson, for being on top of this with an update, as well as coming in to this thread and letting us know what's up.
    yes

  • 3anson3anson Posts: 314

    hi guys, sorry for being tardy, just letting you know the new zip should be live in your accounts now. glad you like herblush

    Erin worked very hard on her, a real labour of lovesmiley.

    hope you guys love her as much as we dosmiley

  • xyer0xyer0 Posts: 6,413

    I like her too. Regular girls with character are a niche I'm always looking to fill. I forgot to complain about the eyelashes after my test render, but now it's solved; so, thanks!

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