DIM won't install Heilong outfit textures
WendyLuvsCatz
Posts: 37,888
DIM just won't install Heilong outfit textures, I have retried downloading, is it just me?
I can try manually grabbing the zip otherwise but want to know if it is some issue I just have or a general one
Daz 3D is part of 
Connect
DAZ Productions, Inc.
224 S 200 W, Suite #250
Salt Lake City, UT 84101
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
I am getting the same: Install failed
No problems for me.
yeah the absence of posts suggests it's more localised, guess I need to buy something else tomorrow and try that
then start troubleshooting my setup
I tried again to download, but still failed.
Then I tried to do a manual download and install, but then I get an copy error 0x80004005.
I then first unpacked the files and then copied them in, and could then find them in the content library. But trying to apply the textures didn't work.
yes I get missing files too
there is no texture folder in the unzipped file under runtime just support files and the other files and icons for loading in the people genesis 8 female clothing -cynderblue- subfolder
Add me to the "Installation Failed" list for this product. Hope it gets fixed.
manually downloaded and no textures in folder
Fastbike and most the others must have downloaded an earlier version maybe?
I submitted a ticket
still cannot install this deleted from DIM and redownloaded
is there some cache for downloads I need to clear?
I know in the past corrupt downloads of installers created some sort of cache
No matter how you get the file (DIM or manual), there are 130 Header errors when tested with 7-Zip. WinRAR doesn't complain, but cannot extract the files. It can, however, repair the archive so that the contents can be extracted. Tried it manually (in a separate test library) and everything loads with no ill effect (just one missing file for an environmental reflection map for the 3DL Black Overdress, but that was probably left over from development). Probably just needs to be re-packed.
it works for others so I think cloudflare has cached ours somehow
am giving it a few days then add more to my support ticket
As far as I know Cloudflare is not involved in content downloads. However, Connect and, I think, DIM do use a CDN so it is possible for diferent people to be accessing different servers.
the zip from manual DL I know can corrupt and persist if it stopped before complete and clearing my cookies may help so may if have to try that but DIM is what stumps me and I really did not want to manually add it
@Wendy_Carrara
@felis
I downloaded via DIM on the day the outfit appeared in the store. However I just manually downloaded today as a test. I've attached a screenshot of the zip file. You can see the structure and the textures.
Thanks fastbike1; but I think there is a misunderstanding.
At least for me I was talking about the texture add-on
https://www.daz3d.com/dforce-heilong-outfit-textures
The set itself downloads fine.
yes I have the set too, it's the texture addon giving grief
Just tried it today download failed and cannot unzip to install manually
Connect installs it but the textures are screwy
I am also unable to use DIM to install the product:
dForce Heilong Outfit Textures
by @CynderBlue
Right Mouse Click on the product in the Ready to Install tab, and Show Product Files is blank.
When I manually try to unzip the file, I get a lot of:
Error 0x80004005: Unspecified error
on the files in the zip.
Everything points to this zip file having been built badly.
To clarify, the product "dForce Heilong Outfit for Genesis 8 Female(s)" installs fine with DIM, and includes its own materials. The DIM problem is with the other product named above.
I ended up returning the texture add on, since the textures were simply unusable when installed through Connect only. I'm sad that there is so much problem with it though, as the textures look lovely
Yes, and I also reached out to @CynderBlue but I don't know whose responsibility it is now.
Hey All,
Just got a message about an error with this, sorry all im having the same issue with the DIM Installer too.. I belive this is an issue with how Daz has packaged it or other related problem and im sure they will sort it as soon as they are made aware. Sorry for anyone that is having issues with the download, if i could help i would.
CBx
DIM found and installed an updated version for me minutes ago
I just got an email from support saying it should be fixed now