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Please get rid of that stupid captcha

artd3Dartd3D Posts: 165
in The Commons

I am trying to get a refund on a product I bought and can't use, and after filling out the form I come to that stupid captcha.

 I do not need to spend a half hour looking at pictures too small to see if there is a piece of sidewalk in it or bridge pieces, or try to type in 

some mumbly phase played to fast to understand.

Is this here to stop people from reporting problems?

 

 

Comments

  • ChoholeChohole Posts: 33,604

    ?

     

  • AtiAti Posts: 9,203

    That's not Daz directly, but CloudFlare. Whether Daz has any influence on it or not, I cannot tell.

  • XyetztXyetzt Posts: 27,530

    I did not know there was a captcha?

  • Serene NightSerene Night Posts: 17,705

    It appears when you submit a support ticket.

  • nicsttnicstt Posts: 11,715
    edited December 2018
    Serene Night said:

    It appears when you submit a support ticket.

    It does? Since when?

    Edit:

    Maybe logging in first will get rid of it?

    Post edited by nicstt on
  • AtiAti Posts: 9,203
    Serene Night said:

    It appears when you submit a support ticket.

    Oh, there's a separate one there? Never had it when I submitted a ticket while being logged in. If there is one there, then ignore my previous comment, I was thinking of something else.

  • Richard HaseltineRichard Haseltine Posts: 110,866

    If you go to the ticket page and it wants your email you are not logged in. Click the Log In button at the top-right to fix that, and avoid the captcha.

  • artd3Dartd3D Posts: 165

    Thank you Richard, that was the problem.

     

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