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Store Credit - 503 Service Unavailable

3dcheapskate3dcheapskate Posts: 2,728
edited August 2019 in The Commons

Anybody else getting "503 Service Unavailable" when trying to check their StoreCredit ?

Post edited by 3dcheapskate on

Comments

  • Cris PalominoCris Palomino Posts: 12,723

    I would put a ticket in.

  • 3dcheapskate3dcheapskate Posts: 2,728
    edited December 2018

    How does one do that nowadays ? (I lost the Zendesk bookmark that I always used to use)

    Edit: ah! found it on another browser - https://helpdaz.zendesk.com/hc/en-us

    Edit2: Thanks - Ticket raised.

    Post edited by 3dcheapskate on
  • AtiAti Posts: 9,193
    1. Put something in your cart. It won't work.
    2. Put something else in your cart. It will work this time.
    3. Head over to the store credit page, and it's going to be fine.
  • 3dcheapskate3dcheapskate Posts: 2,728
    edited December 2018

    Interesting - it behaved slightly differently for me.
    I put a single random item into my cart, and I was able to view my Store Credit.
    I deleted the item and I can still view my store credit

    Edit: It sounds as if maybe I'm not the only person seeing this. Is it another 'feature' ?

    Post edited by 3dcheapskate on
  • AtiAti Posts: 9,193

    It appears as if there are certain states when the shop doesn't function properly. You're not able to visit the store credit page, not able to add items to the cart, etc. I found that adding something to the cart pulls you out of this state (even if it doesn't actually add the item to the cart), and all will be fine again.

  • 3dcheapskate3dcheapskate Posts: 2,728

    That inspires confidence ! laugh

  • ChoholeChohole Posts: 33,604

    The hamsters have been at the egg nog again

  • 3dcheapskate3dcheapskate Posts: 2,728

    So does this error only appear during the lead-up to Christmas, or are the hamsters year-round egg-nog tipplers ?

  • barbultbarbult Posts: 26,661
    Year round unfortunately.
  • Cris PalominoCris Palomino Posts: 12,723

    The hamsters are very fond of their egg-nog.

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