I was going to return this...

PetercatPetercat Posts: 2,321
edited November 2018 in The Commons

[I was going to return this...] https://www.daz3d.com/my-little-lake
My Little Lake, because it's yet another new environment that crashes my computer.
Because I still use Studio 4.9.2.70.
Not just crashes, but locks it up so that I have to do a hard kill then wait for hours
while my machine checks the hard drives.
But then I noticed that it could be loaded with 3dl textures and it renders fine in iray. Go figure.
I have no idea why this is happening, or if the artists even know about it. But I don't buy from
from those artists any more.
Less money for them, more left with me for motorcycle gasoline.

Post edited by Richard Haseltine on

Comments

  • well it worked fine for me in iray and Octane render

    https://www.facebook.com/wendy5/videos/10216395982126144/

    so without more information I am not much help, I use the latest beta

  • I don't have the product, but I recall someone else just recently having the same problem. Take a look in tech help.

  • PaintboxPaintbox Posts: 1,633

    If I may ask, what is the reason you don't install 4.10?

  • FirstBastionFirstBastion Posts: 8,048
    edited November 2018

    A crash is always a problem.

     

     

    Post edited by FirstBastion on
  • Petercat said:

    [I was going to return this...] https://www.daz3d.com/my-little-lake
    My Little Lake, because it's yet another new environment that crashes my computer.
    Because I still use Studio 4.9.2.70.
    Not just crashes, but locks it up so that I have to do a hard kill then wait for hours
    while my machine checks the hard drives.
    But then I noticed that it could be loaded with 3dl textures and it renders fine in iray. Go figure.
    I have no idea why this is happening, or if the artists even know about it. But I don't buy from
    from those artists any more.
    Less money for them, more left with me for motorcycle gasoline.

    Wendy is right; more info needed...and I think you know that.  smiley  Let's start here...

    What version of Windows?  If 10, is it home or Pro?   What build?

    What GPU card(s)?

    What version of GPU drivers?

  • outrider42outrider42 Posts: 3,679
    Petercat said:

    [I was going to return this...] https://www.daz3d.com/my-little-lake
    My Little Lake, because it's yet another new environment that crashes my computer.
    Because I still use Studio 4.9.2.70.
    Not just crashes, but locks it up so that I have to do a hard kill then wait for hours
    while my machine checks the hard drives.
    But then I noticed that it could be loaded with 3dl textures and it renders fine in iray. Go figure.
    I have no idea why this is happening, or if the artists even know about it. But I don't buy from
    from those artists any more.
    Less money for them, more left with me for motorcycle gasoline.

    Wendy is right; more info needed...and I think you know that.  smiley  Let's start here...

    What version of Windows?  If 10, is it home or Pro?   What build?

    What GPU card(s)?

    What version of GPU drivers?

    I'm wondering what the CPU is more than the GPU. If Daz is crashing by just loading this, the GPU probably isn't why.

    If you the PC takes hours searching for hard drives there is another issue entirely. This could be a motherboard issue. How old is the motherboard? There could be aging capacitors on the board causing these slow hard drive issues. You can sometimes tell a cap is bad by observing if it is bulging out a bit. A cap can be going bad without bulging, but they will eventually bulge as they get worse. The power supply might also be an issue, but if it is able to supply enough power to render then it may be ok.

  • DustRiderDustRider Posts: 2,880

    My guess, and it's a pure WAG (Wild A$$ Guess), it that the Iray version is using features or shaders that are only available in 4.10.x, and as a result DS crashes. When using the 3DL version, DS converts the 3DL shaders to Iray, thus avoiding the DS version incompatibilities you are experiencing with the Iray version. Just a WAG as to what might be going on, but at some level it seems to make sense.

  • kyoto kidkyoto kid Posts: 41,861

    ...I'd put money down on that "WAG" as I've seen this sort of situation before. 

  • PetercatPetercat Posts: 2,321
    edited November 2018
    Paintbox said:

    If I may ask, what is the reason you don't install 4.10?

    Because it renders slower and my workflow is not as smooth.
    It's been a long time since I tried 4.10, but I think that there
    were some posing controls that sped things up in 4.9.2.70
    that aren't in later versions, among other things.
    4.11 is even slower.
     

    Post edited by Petercat on
  • PetercatPetercat Posts: 2,321
    edited November 2018

    well it worked fine for me in iray and Octane render

    https://www.facebook.com/wendy5/videos/10216395982126144/

    so without more information I am not much help, I use the latest beta

    I assume it works in newer versions of Studio.
    The Iray version might have encrypted scripts.

    Post edited by Petercat on
  • PetercatPetercat Posts: 2,321
    Petercat said:

    [I was going to return this...] https://www.daz3d.com/my-little-lake
    My Little Lake, because it's yet another new environment that crashes my computer.
    Because I still use Studio 4.9.2.70.
    Not just crashes, but locks it up so that I have to do a hard kill then wait for hours
    while my machine checks the hard drives.
    But then I noticed that it could be loaded with 3dl textures and it renders fine in iray. Go figure.
    I have no idea why this is happening, or if the artists even know about it. But I don't buy from
    from those artists any more.
    Less money for them, more left with me for motorcycle gasoline.

    Wendy is right; more info needed...and I think you know that.  smiley  Let's start here...

    What version of Windows?  If 10, is it home or Pro?   What build?

    What GPU card(s)?

    What version of GPU drivers?

    Doesn't matter. I just tried it in 4.10 and it works fine.
    So many products are coming out that don't work in
    older versions of Studio, such as anything with encryption.
    At least the 3dl version renders in iray.

  • HavosHavos Posts: 5,582
    Petercat said:
    Paintbox said:

    If I may ask, what is the reason you don't install 4.10?

    Because it renders slower and my workflow is not as smooth.
    It's been a long time since I tried 4.10, but I think that there
    were some posing controls that sped things up in 4.9.2.70
    that aren't in later versions, among other things.
    4.11 is even slower.
    I'm purchasing less, because many items such as environments
    now use some encryption, and older versions of Studio can't
    recognize them.
    I guess it's backdoor DRM.

    I think you are very out of date regarding the situation with DRM in DS. There are no environments (or anything else for the matter) that are encrypted in the store. There was a few (and it was only ever a handful) but these have long since been released as unencrypted.

    The only things still encrypted are scripts, but this has been the case for many years, so affects 4.9 and all earlier versions the same way as the current version.

  • PetercatPetercat Posts: 2,321
    edited November 2018
    Petercat said:

    [I was going to return this...] https://www.daz3d.com/my-little-lake
    My Little Lake, because it's yet another new environment that crashes my computer.
    Because I still use Studio 4.9.2.70.
    Not just crashes, but locks it up so that I have to do a hard kill then wait for hours
    while my machine checks the hard drives.
    But then I noticed that it could be loaded with 3dl textures and it renders fine in iray. Go figure.
    I have no idea why this is happening, or if the artists even know about it. But I don't buy from
    from those artists any more.
    Less money for them, more left with me for motorcycle gasoline.

    Wendy is right; more info needed...and I think you know that.  smiley  Let's start here...

    What version of Windows?  If 10, is it home or Pro?   What build?

    What GPU card(s)?

    What version of GPU drivers?

    I'm wondering what the CPU is more than the GPU. If Daz is crashing by just loading this, the GPU probably isn't why.

    If you the PC takes hours searching for hard drives there is another issue entirely. This could be a motherboard issue. How old is the motherboard? There could be aging capacitors on the board causing these slow hard drive issues. You can sometimes tell a cap is bad by observing if it is bulging out a bit. A cap can be going bad without bulging, but they will eventually bulge as they get worse. The power supply might also be an issue, but if it is able to supply enough power to render then it may be ok.

    Let me take this one at a time.

    It isn't crashing when it loads, it crashes when I try to render, begins then does nothing. After about ten minutes or so, all controls lock up and I have to do a hard restart.
    After the restart, Intel Rapid Storage Technology checks my hard drives for errors, which takes forever as I have a total 24TB on four drives.
    My computer is good, this doesn't happen when I try in 4.10, it's some newer products that are doing this only in 4.9.

    Post edited by Petercat on
  • PetercatPetercat Posts: 2,321
    DustRider said:

    My guess, and it's a pure WAG (Wild A$$ Guess), it that the Iray version is using features or shaders that are only available in 4.10.x, and as a result DS crashes. When using the 3DL version, DS converts the 3DL shaders to Iray, thus avoiding the DS version incompatibilities you are experiencing with the Iray version. Just a WAG as to what might be going on, but at some level it seems to make sense.

    That's the best diagnosis I've seen yet. I'll try shading everything with known good iray shaders before I try again.
    There is an iray texture set that I've bought where some of the shaders do this, come to think of it.

  • PetercatPetercat Posts: 2,321
    edited November 2018
    kyoto kid said:

    ...I'd put money down on that "WAG" as I've seen this sort of situation before. 

    That was it. I redid it in iray blue plastic and it rendered fine.
     

    Post edited by Petercat on
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