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PC+ Bundle and $1.99 for day discounts not showing up

GreymomGreymom Posts: 1,146
edited November 2018 in The Commons

PC+ bundles and PC+ for Day prices are not showing up correctly.  Also, freebies are not free.

Thanks in advance

 

 

 

Post edited by Greymom on

Comments

  • Charlie JudgeCharlie Judge Posts: 13,451
    Greymom said:

    PC+ bundles and PC+ for Day prices are not showing up correctly.  Also, freebies are not free.

    Thanks in advance

    Are you a PC+ member? If so, you will need to contact customer service because you are not showing up as a PC+ member which will affect your discounts. For example, if you are not a PC+ member you will need to include a Debut or Still New release in your cart in order to see the $1.99 PC for a Day price.

  • GreymomGreymom Posts: 1,146
    Charlie Judge said:
    Greymom said:

    PC+ bundles and PC+ for Day prices are not showing up correctly.  Also, freebies are not free.

    Thanks in advance

    Are you a PC+ member? If so, you will need to contact customer service because you are not showing up as a PC+ member which will affect your discounts. For example, if you are not a PC+ member you will need to include a Debut or Still New release in your cart in order to see the $1.99 PC for a Day price.

    I have been a PC+ club member since it started, and I just renewed.    All the sales so far have worked fine for me (maybe not a good thing as I am way overbudget : p) until today.  Checked my PC+ status, and tried logging back in too.  Last time this happened many others were having the same problem, so I posted here instead of contacting customer service.

    I always blame Bill Gates for all problems : )

     

  • GreymomGreymom Posts: 1,146

    Ok, the problem seems to be that my account has somehow reverted to the "regular" PC from PC+, which I did not know was even possible.  It worked yesterday. Hmm...

     

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,924
    Greymom said:

    Ok, the problem seems to be that my account has somehow reverted to the "regular" PC from PC+, which I did not know was even possible.  It worked yesterday. Hmm...

     

    Contact CS.. they should be able to get it straightened out.

  • GreymomGreymom Posts: 1,146

    Yeah, I finally submitted a ticket.  The "convert to PC+" button is now showing up on my PC tab, and does nothing.  Yesterday it was not there.

    Originally posted this as I assumed this would be a more widespread problem as it has in the past.

     

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