Daz Sales Team Response

ScotsmanScotsman Posts: 9
edited December 1969 in Carrara Discussion

I am so sorry to have to have to make my complaint to Daz in public but I think it may be the only way to get a response.

I have now written twice to Daz regarding the upgrade charge I have been charged for Cararra 8.5 with no response.

I ordered the upgrade on the day the product was released and the reduction as a Platinum member was not applied.

I have spent mant 1000's of dollars with Daz over the last few years and am greatly disappointed that their sales team has failed to respond to my question regarding the upgrade cost.

I have been stung on many occasions by Daz's sharp practice on pricing. It will not happen again.

Comments

  • ChoholeChohole Posts: 33,604
    edited September 2013

    Can you let us know the support ticket numbers please, so that we can chase up on this

    Did you get an automated response for the support tickets?

    Post edited by Chohole on
  • ScotsmanScotsman Posts: 9
    edited December 1969

    Resolved

    Thank you

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