Loading...
> >

SOLVED: Last 3 DIM Installs Have Not Installed

xyer0xyer0 Posts: 6,327
edited September 2018 in Technical Help (nuts n bolts)

I've done nothing different. I'm signed into my account. I click/tick the files for download, then I click/tick the files for install (I use 2 steps instead of 1 because the 1 step process started giving me issues this year). The files say they are installed. But the products do not go into my Content Library. They are available through Connect, but some products have problems with Connect; so, I avoid using it.

Is this just me or has something changed? Do I need to download DIM again?

Post edited by xyer0 on

Comments

  • SpottedKittySpottedKitty Posts: 7,232

    Check your settings to make sure the folder DIM is installing content into is the same as the folder DAZ|Studio is expecting to read installed content out of. The two programs don't talk to one another, so especially if you don't use the default content locations, you must check both programs manually.

  • Richard HaseltineRichard Haseltine Posts: 107,953

    Are you checking the file based view (Content Library under Daz Studio Formats or Poser Formats, as the case may be) or only the database-driven views (Content Library under Categories or Products, Smart Content, the presets tabs of property panes)?

  • xyer0xyer0 Posts: 6,327
    edited September 2018
    SpottedKitty said:

    Check your settings to make sure the folder DIM is installing content into is the same as the folder DAZ|Studio is expecting to read installed content out of. The two programs don't talk to one another, so especially if you don't use the default content locations, you must check both programs manually.

    The settings are the same as they have been, SpottedKitty.

    Richard Haseltine said:

    Are you checking the file based view (Content Library under Daz Studio Formats or Poser Formats, as the case may be) or only the database-driven views (Content Library under Categories or Products, Smart Content, the presets tabs of property panes)?

    The products are showing up in the file-based view but not in the database-driven views, Richard. This is a new occurrence for me, especially since I use the file-based view ONLY as a last resort. Now, is there a known fix for this (other than using Connect to make the products show up in the database-driven views)?

    I suspect something happened when I had to repeatedly delete and install Clothing Converter in an attempt to make it function correctly, because this change coincides with that issue.

    Post edited by xyer0 on
  • Richard HaseltineRichard Haseltine Posts: 107,953

    Try launching DIM while DS is still open, uninstall one of the items, reinstall it, and see if it now shows correctly - if so uninstall and reinstall the rest. Closing DS and then immediately opening DIM can lead to the database being closed when the content is added, so it is on disc but not in the database.

  • xyer0xyer0 Posts: 6,327

    Thanks once again, Richard! My apologies for the delay, but I was downloading/installing to a new machine, and it took 2 days to free up DIM.

    Your solution worked exactly as you instructed. It took an hour to fix, but it saved me future consternation. You have 100% success rate on my issues. Daz tech support has a 0%. Not hating, just fact.

  • Richard HaseltineRichard Haseltine Posts: 107,953

    You do realise you have now absolutely guaranteed that my next suggestion wll be a complete failure?

  • xyer0xyer0 Posts: 6,327

    Ha! It'll never happen. Thanks for making my life easier, mate.

Sign In or Register to comment.