DAZ Connect Not Responding (Resolved - I think)

Charlie JudgeCharlie Judge Posts: 13,251
edited September 2018 in The Commons

When I try to start DAZ Studio with DAZ Connect the program doesn't respond and the mouse pointer just stays as a blue circle swirlie until DS finally crashes to desktop. I can however, start DS if I choose offline mode.

Is anybody else having this problem?

Post edited by Charlie Judge on

Comments

  • I am having issues with DIM not wanting to respond and Connect being slow to load stuff.

  • RCDescheneRCDeschene Posts: 2,816

    I was after I bought Luca on launch day. It took a day or two, but he eventually showed-up without having to send a ticket in.

  • No problems just now for me. Has your security software been updated recently, that you can tell?

  • No problems just now for me. Has your security software been updated recently, that you can tell?

    I have AVAST free and as far as I know there haven't been any recent updates but like my Windows 10 it just sort of updates and I may never know it.

  • Just did a fresh reinstall of both DIM, Daz Studio and installed some content through Daz Connect and I didn't have any issues.

     

    Running Windows 10 over here, default firewall settings on this machine.

  • Thanks DAZ_Rawb and Richard. My DAZ Studio and Connect seem to be working at the moment.

    Here is what I did:

    I remembered that when I recently installed Fluidos it had installed a new version of Visual C++. So I first removed Fluidos.

    I then ran Windows update which installed a new Windows 10 cumulative update and restarted the computer.

    After that I used DIM to reinstall Fluidos but did not let it reinstall Visual C++

  • Charlie JudgeCharlie Judge Posts: 13,251
    edited September 2018

    Well it looks like I spoke too soon. Now again DS won't open and eventually crashes to desktop  when I try to select something on the welcome screen.

    Edit: It seems to be intermittent. Sometimes it works and sometimes clicking on buttons on the welcome screen causes it to crash. If I can get DS to open it sometimes crashes after a long time of swirling mouse pointer.

    Edit to add: Since the prroblems were intermittent I am hesitant to be sure it is fixed; but I think I may have fixed the problem. With the prospects of Hurricane Florence I didn't have a lot of time to work on the problem but I tried updating the drivers for my GTX 1080 ti video cards  and I haven't had any more crashes in the day or so since updating it. Not  why the old driver would have been a problem; but maybe it became corrupted or maybe Windows 10 did some update that rendered the old driver problematic. 

    Post edited by Charlie Judge on
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