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Overcharged - Anyone Else?

IldanachIldanach Posts: 217
edited September 2018 in The Commons

Anyone else having a problem with purchases today?

Bought two items "Backlight Hair Shaders" and "Harrison for Michael 8". The total in the shopping cart was $21.95 and it showed the same when I checked out and even when I confirmed the order on PayPal.

But afterwards, I got a receipt email and the total cost went up to $36.54. I checked my PayPal account and that's also showing a charge for $36.54.

I've raised a ticket but not got a reply yet and was wondering if anyone else has had similar issues?

Post edited by Ildanach on

Comments

  • AtiAti Posts: 9,185
    Ildanach said:

    Anyone else having a problem with purchases today?

    Bought two items "Backlight Hair Shaders" and "Harrison for Michael 8". The total in the shopping cart was $21.95 and it showed the same when I checked out and even when I confirmed the order on PayPal.

    But afterwards, I got a receipt email and the total cost went up to $36.54. I checked my PayPal account and that's also showing a charge for $36.54.

    I've raised a ticket but not got a reply yet and was wondering if anyone else has had similar issues?

    It happens from time to time. Customer support will take care of it, and refund you the difference.

  • nicsttnicstt Posts: 11,715

    As Ati said, mistakes happen; customer support is very good with Daz.

  • IldanachIldanach Posts: 217
    edited September 2018

    That's good to know. Cheers Ati and Nicstt, appreciate the replies!

    Post edited by Ildanach on
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