I think I'm having a common error, but don't know how to resolve
DefaultName
Posts: 403
I had recently purchased the male and female body super suits from https://www.daz3d.com/guardian-bundle-for-genesis-3-super-body-suits
When I attempt to use the female bodysuit, I am told these assets are missing, and it does not work properly, instead displaying and rendering as grey bricks
data/mada/supersuitg3f/superhero suit/superherofemalesuit_11761.dsf
data/mada/supersuitg3f/superhero suit/uv sets/mada/base/default.dsf
The male super suit says the same files are missing
data/mada/superbodysuit/superbodysuit/bodysuitg3male_11806.dsf
data/mada/superbodysuit/superbodysuit/uv sets/mada/base/default.dsf
Something tells me I can find help on the forums for this. I'm a new user, what should I do? Thank you.
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Comments
I had this problem too and I think I submitted a ticket for one of these.....
This is an ADD-ON and the description needs to state that thess OTHER products are needed.
Your bundle has this suit for her ....
https://www.daz3d.com/guardian-for-genesis-3-female-super-bodysuit
Which needs this....
https://www.daz3d.com/super-bodysuit-for-genesis-3-female-s
And his suit.....
https://www.daz3d.com/guardian-for-genesis-3-male-super-bodysuit
requires...
https://www.daz3d.com/super-bodysuit-for-genesis-3-male-s-59
I got caught by this about two weeks ago and yeah, I did sumbit a ticket.....
They fixed the individual suits, but not the bundle....
I submitted a new ticket for this issue.
It's all coming back to me now.
Oh, wow. Thanks a lot for telling me that, you're right. Ridiculous.
I heard back from Tech Support. It is not a mistake.
It is up to us, the customer, to look at the individual items in any bundle and see what they are-
- where it is listed....what's required. So no, their policy is NOT to list anything more than the iTEMS in any bundle, not what the sub-set of products fully require.
Sorry about that, but at least the required suits are awesome too.
At least they are both on sale.