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Install Manager new version

DanaTADanaTA Posts: 13,334
in Technical Help (nuts n bolts)

When I started the DIM last night, it notified me that there is a new version.  I assumed it was the 64 bit one, so I started the install process.  but when the dialog came up, it was going to install a 32 bit version.  So I cancelled it.  Now it won't notify me again, and I see no item in the menu or settings to check for updates.  The 64 bit version is in the list of items to be installed in the DIM, but it won't work.  Any ideas on how to proceed?

Dana

Comments

  • SimonJMSimonJM Posts: 6,067

    Sownlaod the 32-bit version manually (form your product library) and install from the standalone .exe.  Once it is installed, run it, do that Alt-click on the refresh icon trick and it should tell you there's an update and it will go and do what you want (get rid of the 32-bit, install the 64-bit version, and keep your steeings)

  • Cris PalominoCris Palomino Posts: 12,458

    https://www.daz3d.com/forums/discussion/256926/daz-install-manager-dim-1-1-0-98-now-available

    Please make sure you fully read the first post. It's important. Don't skim through it.

  • DanaTADanaTA Posts: 13,334

    Cris, while you're helping...what is this product Install Manager Default Filters?  Why is it listed seperately?  Is it something I need to install?  I would think the default filters would be included as part of the Install Manager itself?  Is this a way to reset things?  Or is it a list of filters to help in searching?  I've never run this installer, and don't want to wipe out any settings I have by doing so.

    Thank you!  I downloaded and installed the 64 bit version.  It seems to work fine, it uses the settings I already had.  I suppose I'll have to run the 32 bit version uninstaller now.  No biggie.

    Dana

  • Richard HaseltineRichard Haseltine Posts: 108,000

    The Default Filters are a bunch of pre-made search terms (for the filter box at top-right). Once installed, clicking the icon to the left of the text box gives a menu of options for filtering by content type, supported figure, and so on. http://docs.daz3d.com/doku.php/public/software/install_manager/referenceguide/interface/filter_menu_button/start

  • DanaTADanaTA Posts: 13,334

    Thank you, Richard!

    Dana

  • AndySAndyS Posts: 1,447

    Sorry Folks,

    I have the same problem.
    The update installed only as 32bit version.

    In the release notes they say, that it automatically should have switched to installing the 64bit version. But it did not.
    The filters are open and only show InstallManager without version specification (of cause - it is the 32bit version not recognizing 64bit).

    And now, InstallManager is not showing the available 64bit version. Even if I try it from my product library of this site.
    Do I have to manually delete the existing installation of IM and manually download and install the 64bit version?

  • Richard HaseltineRichard Haseltine Posts: 108,000
    AndyS said:

    Sorry Folks,

    I have the same problem.
    The update installed only as 32bit version.

    In the release notes they say, that it automatically should have switched to installing the 64bit version. But it did not.
    The filters are open and only show InstallManager without version specification (of cause - it is the 32bit version not recognizing 64bit).

    And now, InstallManager is not showing the available 64bit version. Even if I try it from my product library of this site.
    Do I have to manually delete the existing installation of IM and manually download and install the 64bit version?

    No, the next update will automatically switch, if you want to switch now hold down Alt and click the refresh icon.

  • AndySAndyS Posts: 1,447
    edited June 2018

    Hi Richard,

    Richard Haseltine said:
    No, the next update will automatically switch, if you want to switch now hold down Alt and click the refresh icon.

    I already did, cause I read your previously hint several hours ago. But this information somehow is wrong. Nothing happened.
    Now I'm on 1.1.0.98 (32bit).

    But if you're talking about the "Alt Gr" Key, then it works.

    Post edited by AndyS on
  • Richard HaseltineRichard Haseltine Posts: 108,000
    AndyS said:

    Hi Richard,

    Richard Haseltine said:
    No, the next update will automatically switch, if you want to switch now hold down Alt and click the refresh icon.

    I already did, cause I read your previously hint several hours ago. But this information somehow is wrong. Nothing happened.
    Now I'm on 1.1.0.98 (32bit).

    But if you're talking about the "Alt Gr" Key, then it works.

    That's odd - Alt Gr is essentially Alt + Ctrl, which we get for access to accentred characters (though there's only one marked key that needs it in the UK). Plain Alt worked for me, perhaps it's soemthing to do with your keyboard layout - in which case please report it to Daz via a support ticket.

  • lutherdan_f779727b4flutherdan_f779727b4f Posts: 32

    DAZ Install manager 64 bit for macOS 10.14 BETA does not work. Installed version 1.0 (1.1.0.98) after removing the previous version. Throws up crash report during opening. 

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