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Why does most of my Smart Content look like this? (resolved)

AllenArtAllenArt Posts: 7,175
edited May 2018 in The Commons

 I mean, one of the reasons I don't use Smart Content is because of stuff like this - it's just easier to avoid the frustration and use the regular Content Library. But if I want to install with Connect, these have to be showing as good to go and A LOT of them look like this. I have no idea why. Any ideas?

Laurie

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Post edited by AllenArt on

Comments

  • HavosHavos Posts: 5,581

    Smart content and installation via connect are two different things, so it is unlikely to be the cause of the issue

  • AllenArtAllenArt Posts: 7,175
    edited May 2018
    Havos said:

    Smart content and installation via connect are two different things, so it is unlikely to be the cause of the issue

    My point was if I want to install these items thru Connect on the Smart Content tab, they have to be showing as ok, and they aren't ;) I have no idea why they AREN'T ok :P When they look like this, I can double click them to install but nothing happens.

    Laurie

    Post edited by AllenArt on
  • Richard HaseltineRichard Haseltine Posts: 108,072

    Had you edited the categorisation of the product in a previous (DIM or manual) install?

  • AllenArtAllenArt Posts: 7,175

    I don't even know how to do that Richard...lol. I'm not sure I know what ya mean either..I apologize.

    Laurie

  • HavosHavos Posts: 5,581

    This is just a guess on my part, but have you entered your username and password into DS via the Connect/Login on the menu?

    Without this, DS would have no idea what you own, and so would not be able to install them (or even tell you what can be installed)

  • AllenArtAllenArt Posts: 7,175
    Havos said:

    This is just a guess on my part, but have you entered your username and password into DS via the Connect/Login on the menu?

    Without this, DS would have no idea what you own, and so would not be able to install them (or even tell you what can be installed)

    Yes, I am logged in :)

    Laurie

  • PedroCPedroC Posts: 200
    edited May 2018

    It's the first time I see that but I notice you are in available tab. I use DIM and the only one thing rare for me is the icon that it showed. In my case the products are downloaded with DIM but they are not installed (grey pictures).

    With the installed products the pictures are in color. The icons tell that are available thru Connect.

    In your case that icons is like something like a fault with the metadata or the CMS is not running.

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    Post edited by PedroC on
  • HavosHavos Posts: 5,581

    You could try resetting the database, to see if that helps. Since you do not use Smart Content, then in theory you have nothing to lose.

    As a matter of interest, is there a specific reason that you want to install via DAZ Connect, rather than using DIM?

  • AllenArtAllenArt Posts: 7,175
    Havos said:

    You could try resetting the database, to see if that helps. Since you do not use Smart Content, then in theory you have nothing to lose.

    As a matter of interest, is there a specific reason that you want to install via DAZ Connect, rather than using DIM?

    That worked!!! Thanks so much! :D

    I'm using Connect because I want to pare down the size of my content folder...it's just so huge. LOL. So I decided I'll just install/uninstall things as I need them :)

    Thanks again!

    Laurie

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