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Problem with search ..show all

davesodaveso Posts: 7,794
edited May 2018 in The Commons

when I'm logged in, the store search SHOW ALL function does not work. If I log out it works fine ... 
Chrome browser

Post edited by daveso on

Comments

  • davesodaveso Posts: 7,794

    does not work in opera or MS Edge either

  • Richard HaseltineRichard Haseltine Posts: 108,079

    Which Show All - the master one at the top of the page or the one above each carousel? What happens when you click? They seem to be working for me.

  • Griffin AvidGriffin Avid Posts: 3,817

    Ones for the categories. Where you do a search for TERM and it finds it among many categories.

    So if you Choose PLACES, nothing happens- instead of the browser extending those results into a grid of hits.

  • Richard HaseltineRichard Haseltine Posts: 108,079

    It works in Firefox, and in Edge for me. I don't have Chrome installed to test that.

  • Sensual ArtSensual Art Posts: 645

    Doesn't work in firefox/chrome. Searched for "new" then clicked on the main Show All button (with turquoise background). Search result section gets added to the page while showing "Calculating..." instead of all new items. Strange thing is that it works upon logging out.

  • Richard HaseltineRichard Haseltine Posts: 108,079

    Even searching for New works for me, both on the main Show All and the sub-set Show Alls. Are you running the Daz Deals browser plug-in? If so, try disabling it.

  • davesodaveso Posts: 7,794
    Richard Haseltine said:

    Even searching for New works for me, both on the main Show All and the sub-set Show Alls. Are you running the Daz Deals browser plug-in? If so, try disabling it.

    i have the browser add ... but yes, its the main search function..then you get the layers of images for related products...none of them open to show the products... 
    I will try to disable and see what happens. 

  • davesodaveso Posts: 7,794

    turned off deals, but it still does not work .,.. i attached a screenshot of what I'm talking about to be sure. 

    show all.jpg
    1920 x 1080 - 2M
  • davesodaveso Posts: 7,794

    +

  • Richard HaseltineRichard Haseltine Posts: 108,079
    edited May 2018

    So is the highlighted Show All just plain text, not a URL? Can you open Chrome in Safe Mode (or similar), and if you can does it help?

    Post edited by Richard Haseltine on
  • davesodaveso Posts: 7,794

    there are no links associated with any of the SHOW ALL boxes. 
    attachment

    no links.jpg
    1920 x 1080 - 2M
  • davesodaveso Posts: 7,794

    hmmm safe mode ... not sure how to get into that..incognito mode in Chrome maybe? but when not logged in, it works. When logged in, not. 

  • AtiAti Posts: 9,185

    What happens when you close the top green/orange banner?

  • davesodaveso Posts: 7,794
    Ati said:

    What happens when you close the top green/orange banner?

    it works !! 

    Strange that the banner would do that. 

    Thanks for that laugh

  • AtiAti Posts: 9,185

    It was just a guess because that was the only difference I could see in the screenshot. :)

    I'm glad it solved the issue. :)

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