Payment problems

Hello,

I don't seem to be able to pay for anything in the store. Despite trying via paypal and two different debit cards on different bank accounts, I constantly receive a payment declined message.

I have made successful payments on other websites since I have been receiving these messages, so I am happy that my finances are in order.

Is anybody else experiencing problems trying to pay for items?

Thanks

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,848

    How long has this been going on? Does logging out and back in help? Have you tried using a diferent browser?

  • Richard,

     

    It has only started happening today. I have tried logging in and out, and also cleared all cookies, with no luck.

    I have not tried a different browser, I will try that next. However, I have been able to make previous purchases using this browser.

  • InkuboInkubo Posts: 745

    This was happening to me too. March madness shopping-cart jenga finally worked out for me thanks to the catch-up sale, and then I couldn't check out. I tried off and on again for half an hour, I think, and finally the charge went through. I thought the problem was with my card.

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