CC Cillian for Genesis 3 Male Update

Anyone have this product and did you install with Connect?

It shows an update. I right click and say install. It seems to install, but the icon remains as if it needs to be installed. All the others have gone away after they install. I've tried installing it a half a dozen times. But it still remains as if the update is needed.

Comments

  • nemesis10nemesis10 Posts: 3,917
    KevinH said:

    Anyone have this product and did you install with Connect?

    It shows an update. I right click and say install. It seems to install, but the icon remains as if it needs to be installed. All the others have gone away after they install. I've tried installing it a half a dozen times. But it still remains as if the update is needed.

    Try deinstalling CC Cillian, reinstall and apply update....

  • jakibluejakiblue Posts: 7,281

    if you uninstall via smart content/connect, make sure you also go into data -> cloud -> [sku number for product] and delete the folder there too to ensure everything is gone. 

    Sometimes things get stuck in connect also, which could be this one. If all else fails, submit a ticket and see if it got stuck. 

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