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Could not open file: File does not exist

WilburPostWilburPost Posts: 43
in Daz Studio Discussion

I just purchased a product from Daz3D and installed it using the DAZ Install Manager, however when I try to open the product in the latest version of DAZ Studio 4.9 64bit running under Windows 10, I get an error stating that the file does not exist.

I uninstalled and reinstalled the product using DAZ Install Manager, but the problem remains. What's going on?

Thanks.

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Comments

  • WilburPostWilburPost Posts: 43
    edited June 2017

    I opened a support ticket; hopefully they can help. I don't know why this has to be so complicated. I've been using DAZ Studio for over 10 years. Back in the good ol' days you purchased your product, downloaded the files, and put them where you wanted and opened them up. Now the process has turned into one pain-in-the-butt after another.

    Post edited by WilburPost on
  • cm152335cm152335 Posts: 421
    edited June 2017

    the path of library is not the same in DIM and "content DB maintenance" libraries path

     

    under product, hilight the "Info' and check path,

    then look in content db maintenance if the path is assinged in the list

     

    Post edited by cm152335 on
  • WilburPostWilburPost Posts: 43
    cm152335 said:

    the path of library is not the same in DIM and "content DB maintenance" libraries path

     

    under product, hilight the "Info' and check path,

    then look in content db maintenance if the path is assinged in the list

     

    Thanks for the tip, however honestly I don't know what all that means except to suggest that the DAZ Install Manager is placing content somewhere on my local machine that DAZ Studio can't find, which makes me ask: What's the point of the install manager if it can't work with DAZ Studio (which it also itself installed)? Where's the button that puts DAZ Install Manager and DAZ Studio on the same page?

    I did a manual download of my purchase, but unfortunately (and unlike the good ol' days) the digital models are not in Wavefront OBJ format (which I could work with), but in a proprietary format that DAZ Studio itself refuses to open. So it appears I'm hosed until I hear from DAZ support.

  • cm152335cm152335 Posts: 421
    edited June 2017

    on DIM there is a configure button (wheel, top right corner)

    install path by default via DIM  (not the program path)
    C:/Users/Public/Documents/My DAZ 3D Library

    check if that path is also in your content db management

      

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    Post edited by cm152335 on
  • WilburPostWilburPost Posts: 43

    Ah, thank you cm152335. I really appreciate your effort! With your help I finally got it working. It appears that for reasons unknown the Install Manager chose a new path to install new content: C:/Users/Public/Documents/My DAZ 3D Library, but apparently did not alert DAZ Studio to this new location; I had to go to the DAZ Studio Content Directory Manager and add it to the list. Now I have my product.

    Alas, this only reminds me why I'm loathe to work with DAZ Studio and its Byzantine structure. The only thing that keeps me coming back are the fantastic products that come with it. BTW, I checked DAZ online documentation only to discover that the example images are missing:

    http://docs.daz3d.com/doku.php/public/software/dazstudio/4/userguide/finding_loading_and_organizing_content/tutorials/content_directory_manager/start

     

  • frank0314frank0314 Posts: 13,380
    edited June 2017

    What version of Daz Studio are you running? How did you install DS? That should have already been a part of your content library. That is the default location that DIM installs to unless you change it.

    Post edited by frank0314 on
  • WilburPostWilburPost Posts: 43
    edited June 2017
    frank0314 said:

    What version of Daz Studio are you running? How did you install DS? That should have already been a part of your content library. That is the default location that DIM installs to unless you change it.

    DAZ Studio version 4.9.4.117 Pro Edition (64-bit). I don't recall how I installed DAZ Studio (installed 12/2016 on my new PC), though I assume directly from the DAZ website. It's currently installed at C:\Program Files\DAZ 3D\DAZStudio4\DAZStudio.exe. As my C drive is solid state, I installed all product content onto my P:\ drive via Install Manager, but for some reason this time around Install Manager forgot about the P:\ drive and installed instead to C:\Users\Public\Documents\My DAZ 3D Library, which as I said before, DAZ Studio apparently didn't know about. There's also content installed at C:\Users\(my name)\Documents\DAZ 3D\Studio, though I'm not sure why.
     

    Post edited by WilburPost on
  • jestmartjestmart Posts: 4,449

    DIM does not and never has communicated directly with Studio.  The C:/Users/Public... and C:/Users/[name]... are DIM's and Studio's respect default paths, you do not have to use them if but anychanges must be made to both DIM and Studio.

  • WilburPostWilburPost Posts: 43

    Thanks for the info jestmart, and everyone else for your input.

  • pierpaolodamianopierpaolodamiano Posts: 0

    Hi all,

    I've the same problem, i think, except that i can't find the solution even following what is in the pictures posted by cm152335

    Furthermore, I can see the thumbnails of the figures but if I doubleclick it, then i get the message that the files are not found (see 01.jpg)

    my settings are as in 02.jpg

    Can't understand what's going wrong

    Any help?

    Thanks

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  • rbensimon_da1d44e3b7rbensimon_da1d44e3b7 Posts: 0

    pierpaolodamiano said:

    Hi all,

    I've the same problem, i think, except that i can't find the solution even following what is in the pictures posted by cm152335

    Furthermore, I can see the thumbnails of the figures but if I doubleclick it, then i get the message that the files are not found (see 01.jpg)

    my settings are as in 02.jpg

    Can't understand what's going wrong

    Any help?

    Thanks

     

    Same issue here, all is setup correctly, and still getting this error.

  • Richard HaseltineRichard Haseltine Posts: 96,849

    rensimon_da1d44e3b7 said:

    pierpaolodamiano said:

    Hi all,

    I've the same problem, i think, except that i can't find the solution even following what is in the pictures posted by cm152335

    Furthermore, I can see the thumbnails of the figures but if I doubleclick it, then i get the message that the files are not found (see 01.jpg)

    my settings are as in 02.jpg

    Can't understand what's going wrong

    Any help?

    Thanks

     

    Same issue here, all is setup correctly, and still getting this error.

    For which product(s)? If you find them in the Smart Content pane's Products tab does the product thrumbnail, before you double-click on it, have a downward pointing triangle in a broken circle at top-right? Assuming you installed through Daz Central or Install Manager it should - if not try right-clicking on the product thumbnail and selecting Uninstall, then try loading the content.

  • Hippo at workHippo at work Posts: 0

    Hello everyone, how should I deal with it ?

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