Is the download server dead?

Am I the only one who can't download anything? Well I can, but it's at 20kb/s. It's been like that for 17 hours now.

And yes I've checked if it's on my end the problem is, but I can download just fine from everywhere else.

I'm using DIM and have tried restarting and even manually download, but it's all the same, 20kb/s when it's good most of the time it's 10kb/s.

I know there's probably a lot of people downloading this weekend, but this is insane. I'm 48, I'll be dead before I finish downloading all that stuff laugh

Oh well, it's just the free V6 Pro bundle I'm trying to download, so it's not that important. I just hope things get back to normal if something new an shiny begs me to buy itsmiley

Anyway, just wanted to hear if anyone else were having problems.

 

 

 

Comments

  • ChoholeChohole Posts: 33,604
    edited June 2017

    Well I just tested a manual download and I am getting 2.4Mb/s

    If I ever get stupidly low download rates I always try rebooting my router. and that usually speeds things up again,.

    Post edited by Chohole on
  • frank0314frank0314 Posts: 14,763

    I'm getting 2.2 Mb/s in DIM

  • BastrupBastrup Posts: 42

    I dont think it'll make a difference in this case. Everywhere else is running full speed.

    I just downloaded the Krita paint program and tried youtube without any problems.

    I have a render running, and will try restarting my Pc and my router when it's done.

    Thanks for testing it out. 

  • BastrupBastrup Posts: 42

    I restarted my pc and my router, didn't change a thing.

     DIM took 5 minutes to log in and download is still 20kb/s. Manual download is the same.

    It's definitely not on my end, just downloaded from other places without problems.

    Whatever I get connected to here is not working very well.

  • Worlds_EdgeWorlds_Edge Posts: 2,153

    I posted about DIM slowness here:  https://www.daz3d.com/forums/discussion/79626/why-is-the-daz-install-manager-download-so-slow   Subsequent responses indicate the slowness is probably due to the V8 launch.

  • frank0314frank0314 Posts: 14,763

    Server overload I'm guessing.

  • ChoholeChohole Posts: 33,604
    Bastrup said:

    I restarted my pc and my router, didn't change a thing.

     DIM took 5 minutes to log in and download is still 20kb/s. Manual download is the same.

    It's definitely not on my end, just downloaded from other places without problems.

    Whatever I get connected to here is not working very well.

    I didn't mean resart computer and router, I meant to actually reset your router.  The ISP that I use reccomend resetting the router on the reset button if they have been working on anything overnight amd simply restarting the computer hasn't fixed it.  Does your router have a reset button?

  • myotherworldmyotherworld Posts: 650
    Bastrup said:

    Am I the only one who can't download anything? Well I can, but it's at 20kb/s. It's been like that for 17 hours now.

    And yes I've checked if it's on my end the problem is, but I can download just fine from everywhere else.

    I'm using DIM and have tried restarting and even manually download, but it's all the same, 20kb/s when it's good most of the time it's 10kb/s.

    I know there's probably a lot of people downloading this weekend, but this is insane. I'm 48, I'll be dead before I finish downloading all that stuff laugh

    Oh well, it's just the free V6 Pro bundle I'm trying to download, so it's not that important. I just hope things get back to normal if something new an shiny begs me to buy itsmiley

    Anyway, just wanted to hear if anyone else were having problems.

     

     

    Hi M8 its not your pc thats playing slow shit its daz. I am having the same problem here in UK.

    IM is a joke, just keeps failing and manual down load keeps losing it.

    just give it a few days to a week and it will be back up again some time "daz soon"

     

     

  • BastrupBastrup Posts: 42

    Yeah, that's what I was thinking too. Just never had it last this long before.

    Guess V8 is very popular. She must be, I bought her toolaugh

     Things will probably be back to normal in a day or two.

  • BobvanBobvan Posts: 2,653
    edited June 2017

    Took an hour to download a few HRDI sets I purchased before V8 came out

    Post edited by Bobvan on
  • frank0314frank0314 Posts: 14,763
    edited June 2017

    If it is the server then try downloading on an off hour Daz time like late at night or really early in the morning.

    Post edited by frank0314 on
  • bryanll1bryanll1 Posts: 141

    I am wasting my whole afternoon on terribly slow and failed downloads when I have 277mbps download speeds on my internet.

  • BastrupBastrup Posts: 42
    edited June 2017
    Chohole said:
    Bastrup said:

      Does your router have a reset button?

    Probably, but it's not going to fix it as every other site I've tried downloading from works just fine, so I very much doubt it'll do anything.

    It's ok though, I've already downloaded all the important stuff. I can wait until the worst goldrush is over.

    Just wanted to check if it was just me. Thanks for trying to help.

     

    Post edited by Bastrup on
  • Charlie JudgeCharlie Judge Posts: 13,351
    edited June 2017

    I am wasting my whole afternoon on terribly slow and failed downloads when I have 277mbps download speeds on my internet.

     

    Already discussed in this thread: https://www.daz3d.com/forums/discussion/176981/is-the-download-server-dead#latest

    Post edited by Charlie Judge on
  • frank0314frank0314 Posts: 14,763

    Threads on the same subject have been merged.

  • bryanll1bryanll1 Posts: 141

    I have 277mbps download on my internet.  I am now on 50 minutes downloading V8 with 6 download failures.  WTF?????

  • I doubt it's totally at the download server as if I use my smartphone via tethering I get much faster speeds, so I suspect some ISPs are starting to cap downloads from DAZ3D.com.

  • bryanll1bryanll1 Posts: 141

    You would think that they would have the forsight to see this coming and circumvent the problem.  Most of us don't have the free time to just sit in front of the computer all day and wait for the constant download failures to hit retry.

    Bastrup said:

    Am I the only one who can't download anything? Well I can, but it's at 20kb/s. It's been like that for 17 hours now.

    And yes I've checked if it's on my end the problem is, but I can download just fine from everywhere else.

    I'm using DIM and have tried restarting and even manually download, but it's all the same, 20kb/s when it's good most of the time it's 10kb/s.

    I know there's probably a lot of people downloading this weekend, but this is insane. I'm 48, I'll be dead before I finish downloading all that stuff laugh

    Oh well, it's just the free V6 Pro bundle I'm trying to download, so it's not that important. I just hope things get back to normal if something new an shiny begs me to buy itsmiley

    Anyway, just wanted to hear if anyone else were having problems.

     

     

    Hi M8 its not your pc thats playing slow shit its daz. I am having the same problem here in UK.

    IM is a joke, just keeps failing and manual down load keeps losing it.

    just give it a few days to a week and it will be back up again some time "daz soon"

     

     

     

  • bryanll1 said:

    You would think that they would have the forsight to see this coming and circumvent the problem.  Most of us don't have the free time to just sit in front of the computer all day and wait for the constant download failures to hit retry.

    Bastrup said:

    Am I the only one who can't download anything? Well I can, but it's at 20kb/s. It's been like that for 17 hours now.

    And yes I've checked if it's on my end the problem is, but I can download just fine from everywhere else.

    I'm using DIM and have tried restarting and even manually download, but it's all the same, 20kb/s when it's good most of the time it's 10kb/s.

    I know there's probably a lot of people downloading this weekend, but this is insane. I'm 48, I'll be dead before I finish downloading all that stuff laugh

    Oh well, it's just the free V6 Pro bundle I'm trying to download, so it's not that important. I just hope things get back to normal if something new an shiny begs me to buy itsmiley

    Anyway, just wanted to hear if anyone else were having problems.

     

     

    Hi M8 its not your pc thats playing slow shit its daz. I am having the same problem here in UK.

    IM is a joke, just keeps failing and manual down load keeps losing it.

    just give it a few days to a week and it will be back up again some time "daz soon"

     

     

     

    20k in DIM on my ISP (Windstream)(usually 150k-200k), 400k+ tethered to my smartphone on Verizon 4GLTE; what does that tell you?

  • AllenArtAllenArt Posts: 7,175

    Was like that for me yesterday. For the last two days the entire site has been agonizingly slow.

    Laurie

  • TomCatOliverTomCatOliver Posts: 195

    I posted about this same problem in the tech forum - I didn't see this thread earlier. Exact same issue for me all day today - getting 5-10kbps download speeds both through DIM or direct from the download link in my account. Like everyone else, my connection speeds and downloads from elsewhere are flying along, it's just trying to download from Daz that's giving problems.

  • frank0314frank0314 Posts: 14,763

    As already stated several times it's probably a server overload. This happens every time there is a big character release. Try downloading it on an off time when so many people aren't on like early morning or late evening Daz time.

  • frank0314frank0314 Posts: 14,763

    Just spoke with Daz and they said in fact their servers are slammed

  • DAZ_RawbDAZ_Rawb Posts: 817

    DIM is under heavy load right now, it's getting as many bytes out as it can. We did double the bandwidth to it last year but with the customer base growth and the massive popularity of Victoria and Genesis 8 it is being fully utilized right now.

     

    We did see that the DIM servers overloading would be an issue so over a year ago the Daz Studio team rolled out Daz Connect. Daz Connect uses a new server architecture so instead of being bottlenecked by the servers that we host it instead will download the files via a CDN with hundreds of servers spread across the world. Under heavy load like this the download performance is actually improved because the files are stored on many additional CDN servers than normal. Yesterday I was double checking the speeds and averaged 200Mbps when downloading through Daz Connect in the latest version of Daz Studio.

  • DAZ_Rawb said:

    DIM is under heavy load right now, it's getting as many bytes out as it can. We did double the bandwidth to it last year but with the customer base growth and the massive popularity of Victoria and Genesis 8 it is being fully utilized right now.

     

    We did see that the DIM servers overloading would be an issue so over a year ago the Daz Studio team rolled out Daz Connect. Daz Connect uses a new server architecture so instead of being bottlenecked by the servers that we host it instead will download the files via a CDN with hundreds of servers spread across the world. Under heavy load like this the download performance is actually improved because the files are stored on many additional CDN servers than normal. Yesterday I was double checking the speeds and averaged 200Mbps when downloading through Daz Connect in the latest version of Daz Studio.

    DIM could be redesigned to do the same thing. I'm not changing download systems just to get faster download speeds, and I'm probably not the only person that feels that way.

  • BobvanBobvan Posts: 2,653

    I just bought the pro bundles and morphs downloaded pretty quick!

  • cridgitcridgit Posts: 1,765
    edited May 2022

    Redacted

    Post edited by cridgit on
  • SPACECHIMPSPACECHIMP Posts: 212

    Yeah same here cant download any of the new stuff and then downloads failed on studio 4.9.4.

  • SPACECHIMPSPACECHIMP Posts: 212

    Forget that I got it this morning.But now I have 2 versions of Daz 4.9.4.117 is that the new one or do I need the Beta version.Sorry for stupid questions.

  • SPACECHIMPSPACECHIMP Posts: 212

    Sorted now! Liking G8 she is nice and bendy.

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