[FIXED] A Problem with the Skinchangers Character
KomodoVR
Posts: 115
Here is a screenshot of the issue that others have pointed out with the Skinchangers character.
Uninstalling the character fixes the problem but that is not a wise long-term solution since I have no intention of returning it. I just want the problem corrected so I can keep it in my runtime.
After all - you never know when you may need to render a werewolf (though on June 9th there will be a full moon so let's hope there's an update by then).
By the way, where should I post this kind of thing in future? In "Commons" or in the "Technical Help" section? Without a dedicated "Character Troubleshooting" category my inclination is to post in Commons where potential buyers are more likely to see it before it's too late and they need to head over to Technical Help.
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Comments
Cute image! I submitted a ticket but haven't heard anything back yet, and no update in my DIM as yet. I've had to uninstall the product until the JCMs are fixed. If that doesn't happen soon, I'm afraid it'll be a returned product.
I really should have put the tail between his legs.
To whoever knows the answer: If I uninstall the product so that I can avoid the issue is there any way of knowing when there has been an update without first opening a support ticket?
How did you install? If you used DIM then updates should show there when you log-in, Connect will show updates only if the item is installed.
Thanks for that. Noticed that issue just recently on a render. Had no clue it is caused by the Skinchanger.
I'm seeing the same thing. Too bad; I liked the work otherwise. I'm counting at least three that fire when they shouldn't, depending on the pose. The shoulders and the back of the head does too.
Is it possible for daz quality assurance to check the jcms when characters are submitted especially for the more extreme morphs?
Yes, but it technically should have been caught by a beta tester before it was even submitted to DAZ. Especially embarassing for him considering what he was talking about this past Saturday.
Actually JCMs and MCMs are difficult to catch as the product is tested by itself, especially if there are many JCMs in a product. Some JCMs don't fire on a single bend, but multiple ones. And this isn't just for this store; I've emailed vendors about JCM issues with info on how the issue is trigglered. The hope is just these issues are fixed quickly. But it's good that more people are using JCMs for better bending so we should encourage that.
I install everything via DIM. When I uninstall a product it persistently (and appropriately) shows up as an item to download under "Products" unless I choose to hide it.
However, since I want to be aware of an update my understanding is that I should not hide the item but simply ignore it when installing other items via the DIM.
And so my question is as follows: With the product not installed will it eventually show up under the "Product Updates" group/list instead of the usual "Products" list when it has been updated? Thus giving me a clue as to when it is appropriate to install the product again.
In case this reply has been confusing I have attached a screenshot. One way or the other I'll find out what happens by continuing to ignore the option to download it!
I do multiples on mine and they always catch mine.
Not only by a beta tester, but by the actual tester who tested this product...
LOL they're watching you.
But I have a few products that I've had to put reports in for those I've caught while testing my products for bends.
Just had a friend give me the heads up. An update is coming immediately. Sorry for any inconvenience on this folks. -Les
Addendum: Even with as much testing as we put this through, it's a very robust kit, and sometimes things slip through, but I totally apprecaite your patience as we get the fix out on this as quickly as possible. Should have the fix to this done momentarily and sent back into Daz, and I'm sure updates will follow soon thereafter.
Last addendum: Fix completed and sent in; word is that an update will go out tomorrow.
The update has come through and everything works as expected. Thank you for getting involved and resolving the issue so quickly. I look forward to the female counterpart!
(Pedantic) Note: There are some differences with the arms (original green shorts vs updated blue shorts) but I don't think the Skinchangers character is responsible because the differences remain present without Skinchangers installed. I would need someone with more experience to say whether it's normal or whether some other character could be interfering etc.
Edit/Update: The problem with the arms noted above was caused by the Hercules character and was resolved by uninstalling it. It had nothing to do with the Skinchangers character which now works perfectly.
Fantastic thanks for putting this through so quickly. :)
Well if you haven't noticed the arm thing before check what had been recently installed. For me Hercules messed up the armpits. I'd go down the list removing recent male purchases until you uncover the offender.
Yes - Hercules was the culprit. I just uninstalled it and now everything is back to normal.
Glad that worked. Frustrating that Hercules has so many issues.
And strange that there has been no word about a fix.
This is the first time I hear about Hercules messing up anything. Please let me know what it is and we will deal with it in an update if the culprit is indeed Hercules. If it is a JCM it might be me and another vendor have named morphs the same and DAZ Studio might be getting confused with the similar morph names. That is just my assumption without looking at the problem.
There are 4 issues with Hercules.
1. Hercules hair when applied geoshell turns gens white
2. Hercules beard when applied geoshell turns gens white.
3 Hercules nipples are affecting other characters deforming them even though no Hercules is dialed in.
4. Hercules when installed deform armpits.
Thanks for listing this. DAZ hasn't approached me about any of this but this morning I bumped into the gens problem and posted a solution on my facebook page and will post it here. I will talk to DAZ to find a solution ASAP to the other two if indeed Hercules is causing this. The solution for the first two items is the following:
Hercules 7 support question:
When you have anatomical elements applied to Hercules HD, and you put on either the hair or the beard, his Anatomical Elements turn white.
Solution:The hair and beard are Geometry Shell based. Geometry shells automatically will create a layer over any grafted geometry you add to the scene. The Anatomical Elements being a graft produce this layer. The solution is going into the Parameters tab under Shell/Visibility and turning off G3MGenitalia_Genitalia on each one. This solves the problem.
When using the hair and beard on the male centaur you need to do the same but you will hide G3MCentaur_1Coat and G3MCentaur_1Hoof to get rid of the shell around the horse’s body.
I have been using Hercules for months with other characters and have not run into this problem, its also something QA never saw. Could you give me a way to reproduce it. With what characters is this happening?
I submitted bug reports for it all but there is a thread where Hercules bugs are discussed which may provide you the answers as there were a number of people experiencing the nipple issue
https://www.daz3d.com/forums/discussion/169641/hercules-issues-nevermind-returning-it/p1
Yes, thank you so much Serene, just saw the thread and answered. I have sent an e-mail to DAZ right now. Wish I had seen that thread sooner.