Problems on checkout *solved*

HoMartHoMart Posts: 487
edited May 2017 in The Commons

Hi

I currently have the problem that I can´t check out using paypal. Every time I try I get the message below (used different computers - same result)

This payment is not possible.
Your PayPal account is registered in a country where automatic payments are not allowed. Please go back to the dealer and choose a different payment method.

I am in Germany - and paymet was no problem in the past.

Anybody got the same problem?? Or is it just me

Post edited by HoMart on

Comments

  • TaozTaoz Posts: 10,256

    Automatic payment is probably the option where you don't have to enter login and password to log in (stored in a cookie I guess), something PayPal introduced a while ago. If you're using that, try to turn it off to see if that helps. 

     

  • HoMartHoMart Posts: 487
    edited May 2017

    @Taoz

    No It happens after I login via typing my username and password.

    No auto login.

    Deleting cookies does not help - same message

    Post edited by HoMart on
  • Richard HaseltineRichard Haseltine Posts: 108,047

    Do you have a Platinum Club subscription in your cart?

  • HoMartHoMart Posts: 487
    edited May 2017

    @Richard Haseltine

    yes - Platinum Club subscription is in Cart

     

    Post edited by HoMart on
  • Richard HaseltineRichard Haseltine Posts: 108,047

    The automatic payment would eb the renewal for the PC subscription - you might instead try buying a Gift Card, then use the Gift Card to buy the subscription (of course you will then have to remember to renew manually, or make sure there is credit in your account a few days before the expiry date)

  • HoMartHoMart Posts: 487
    edited May 2017

    The automatic payment would eb the renewal for the PC subscription - you might instead try buying a Gift Card, then use the Gift Card to buy the subscription (of course you will then have to remember to renew manually, or make sure there is credit in your account a few days before the expiry date)

    Thanks for your help, Richard.

    Post edited by HoMart on
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