Loading...
> >

Unable to add items to cart

hphoenixhphoenix Posts: 1,335
in The Commons

I'm currently unable to add anything to the cart.....clicking on the cart icon on the list pages, or on the 'add to cart' button on product pages.....

I've tried reloading the page several times.

 

Comments

  • L'AdairL'Adair Posts: 9,479

    I'm having the same issue. Using Firefox, tried Chrome, too...

  • ChoholeChohole Posts: 33,604

    OK   we have had some tries and we can't duplicate this.

    can you give some examples of where this is happening,  what particulare products etc.

  • wizwiz Posts: 1,100

    I suddenly had that happen, too. Stonemason items including "Castle Ruins". Couldn't add it from either the product page or the Stonemason page.

    Logged out, logged back in, switched browsers, no joy.

    Switched machines and it worked. Sorry, that's all I've got.

  • raffarraffar Posts: 7
    edited March 2017

    I have the same problem in Opera if I'm signed in to the store.Its OK if I log-out.

    Edited to add:

    Its OK in Edge

    Post edited by raffar on
  • AllenArtAllenArt Posts: 7,175

    I just tried it and it's working fine for me. Chrome-Win 8.1.1

    Laurie

  • hphoenixhphoenix Posts: 1,335
    Chohole said:

    OK   we have had some tries and we can't duplicate this.

    can you give some examples of where this is happening,  what particulare products etc.

    Every product.  I've tried a bunch.

    Click the small icon on the main store page for a product, no pop-up occurs.  Doesn't go into cart.

    Go to product page for any product, click 'add to cart', doesn't go into cart, button doesn't change to 'in cart', nothing.

    Chrome Version 56.0.2924.87 on Windows 7 64-bit

     

  • hphoenixhphoenix Posts: 1,335
    hphoenix said:
    Chohole said:

    OK   we have had some tries and we can't duplicate this.

    can you give some examples of where this is happening,  what particulare products etc.

    Every product.  I've tried a bunch.

    Click the small icon on the main store page for a product, no pop-up occurs.  Doesn't go into cart.

    Go to product page for any product, click 'add to cart', doesn't go into cart, button doesn't change to 'in cart', nothing.

    Chrome Version 56.0.2924.87 on Windows 7 64-bit

     

    Just tried using inspect and found an error message in the logging:

     

    XMLHttpRequest cannot load https://www.daz3d.com/dazstatic/cart/add/product/37345. Redirect from 'https://www.daz3d.com/dazstatic/cart/add/product/37345'; to 'https://www.daz3d.com/enable-cookies'; has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.daz3d.com'; is therefore not allowed access.

  • DAZ_RawbDAZ_Rawb Posts: 817

    Try starting off by browsing to https://www.daz3d.com instead of the non-encrypted http version. There may be some rough waters when you attempt to add something to your cart on the non-https site.

  • hphoenixhphoenix Posts: 1,335
    DAZ_Rawb said:

    Try starting off by browsing to https://www.daz3d.com instead of the non-encrypted http version. There may be some rough waters when you attempt to add something to your cart on the non-https site.

    Thanks, Rob.....not sure HOW it got off the secure site.  I even logged out and back in, and it didn't redirect to the secure site.....

     

  • L'AdairL'Adair Posts: 9,479
    hphoenix said:
    Chohole said:

    OK   we have had some tries and we can't duplicate this.

    can you give some examples of where this is happening,  what particulare products etc.

    Every product.  I've tried a bunch.

    Click the small icon on the main store page for a product, no pop-up occurs.  Doesn't go into cart.

    Go to product page for any product, click 'add to cart', doesn't go into cart, button doesn't change to 'in cart', nothing.

    Chrome Version 56.0.2924.87 on Windows 7 64-bit

    Same here. Tried everything in Newly Mad and several in Still Mad from the sales page, then from the product page of one Newly Mad page.

    DAZ_Rawb said:

    Try starting off by browsing to https://www.daz3d.com instead of the non-encrypted http version. There may be some rough waters when you attempt to add something to your cart on the non-https site.

    Starting from there, I can now add to my cart. However, I keep my product library pinned in my browser and have always used the links from the top menu to access both the forums and the shop, and never had an issue before. Is the secure site going to be the norm from now on?

  • Daywalker DesignsDaywalker Designs Posts: 3,586

    It's my understanding that https will be the norm on all levels once they have gotten all the bugs out, which they may be dealing with now.

  • murgatroyd314murgatroyd314 Posts: 1,567

    Just had the same problem. I could add items from my wishlist, and from product pages I'd opened from the wishlist, but nothing else. Other items worked after I read this thread and manually added https:// to the beginning of each URL.

Sign In or Register to comment.