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Not getting a discount on Darius 7

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Comments

  • RGcincyRGcincy Posts: 2,862

    It's fixed for me. Thanks!

  • barbultbarbult Posts: 26,452

    It is fixed for me! Thank you, Ann.

  • DAZ_ann0314DAZ_ann0314 Posts: 2,887

    WOOT YAY! smiley (we so need a Happy Dance Emote) LOL

  • Robert FreiseRobert Freise Posts: 4,622

    Fixed for me as well Thanks

  • kimhkimh Posts: 397

    Thanks Ann. Yes, it was fixed right after I went ahead and ordered because I wanted to go to bed early....lol. smiley  I put in a ticket for re-imbursement of the difference. I just did not want to miss out on such a good deal. Goodnight all and of course I did not get to bed early surprise

  • melaniemelanie Posts: 806

    Okay, I went ahead and bought him only a few minutes ago, and now I find out that he's been disconted. Now what? Do I get some sort of refund or discount or store credit or something?

  • ReneWReneW Posts: 151

    I just bought him, too and didn't get the discount.  I came back into the store after I purchased and installed him and found it is now showing the sale price.  Are we going to get a discount for the price difference??

  • DAZ_ann0314DAZ_ann0314 Posts: 2,887
    edited December 2016

    Just put in a ticket through customer service/support here: https://helpdaz.zendesk.com/hc/en-us/requests/new with the order number etc. and they will help you from there heart

    Post edited by DAZ_ann0314 on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,485

    I  grabbed

  • ReneWReneW Posts: 151
    DAZ_ann0314 said:

    Just put in a ticket through customer service/support here: https://helpdaz.zendesk.com/hc/en-us/requests/new with the order number etc. and they will help you from there heart

    Thank you.  I just put a ticket in.  Hopefully, they will straighten it out. 

  • DAZ_ann0314DAZ_ann0314 Posts: 2,887

    You're Welcome smiley and CS is wonderful to deal with generally so I'm sure they will take good care of you smiley

  • FenixPhoenixFenixPhoenix Posts: 3,189

    Yes, fixed! Thank you!

  • Charlie JudgeCharlie Judge Posts: 13,376

    Thanks, Ann. it is fixed for me also. I just woke up for a few minutes and was able to complete my purchase with the proper discounts smiley

  • GoggerGogger Posts: 2,507

    The Discount worked for me!  Rendering now - WOOHOO!

  • WonderlandWonderland Posts: 7,137

    Yay, fixed, thanks! I actually set an alarm to remind me while at a party to check if it was fixed and checked out on my iPhone LOL. Weirdly Paypal charged me two more cents than the actual price, but not going to complain about that...

  • scorpioscorpio Posts: 8,533

    Too late for me PC coupon wasn't applying probably and other glitches and now the price has gone up.

    Oh well I'll just wait until they give him away.

  • Panzer EmeraldPanzer Emerald Posts: 727

    Great! Already bought him, but I'll file a ticket with CS and hope I get some reimbursement/store credit for the difference.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    Me too put in a ticket for a credit

  • hphoenixhphoenix Posts: 1,335

    Took too long.....and I wasn't going to pay extra and then hope to get it refunded.

    DAZ's loss.  I'll wait until Darius 7 goes on a big sale again.  Shame.  The store software is costing them sales.  And not just a few.  They REALLY need to either fix it, or replace it.

     

  • LindaBLindaB Posts: 193

    I ran into the same problem trying to buy the Darius starter bundle yesterday, and now the price has gone up. I guess I'll just hold off on buying it for now.

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