Loading...
> >

Daz Connect and DIM trouble logging in

DamselDamsel Posts: 398
in The Commons

I had Daz 4.9 running a render overnight, which evidently crashed. When I tried to open Daz Stuio again, it told me it couldn't connect to my account because the system had changed. Wouldn't take my password. Logged in on the site, which did. Thought Daz Studio might have been damaged, so I tried to use DIM to download. It also refused to take my password. is there some kind of problem with this? I need to do that render.

Comments

  • nightwolf1982nightwolf1982 Posts: 1,238

    You don't need to be logged in to do the render, but you definately need to contact customer support about this.

  • Sensual ArtSensual Art Posts: 646

    You need to disable/uncheck logging in to connect on your studio preferences startup settings the next time your studio launches successfully. Currently DIM and Connect both seem inaccessible.

  • bailaowaibailaowai Posts: 44

    Yeah, down again.  Second time (for me at least) in a week or two where I've bought something and can't download it unless I goof around and do it manually.  Bummer.

  • DivaDollyDivaDolly Posts: 93
    bailaowai said:

    Yeah, down again.  Second time (for me at least) in a week or two where I've bought something and can't download it unless I goof around and do it manually.  Bummer.

    Same here! Getting a bit sick and tired of being locked out of DAZ Studio angrycryingdevil

  • Richard HaseltineRichard Haseltine Posts: 109,110
    DivaDolly said:
    bailaowai said:

    Yeah, down again.  Second time (for me at least) in a week or two where I've bought something and can't download it unless I goof around and do it manually.  Bummer.

    Same here! Getting a bit sick and tired of being locked out of DAZ Studio angrycryingdevil

    If you don't set DS to log-in on launch, or if you use the beta, you won't get locked out. Earlier people were reporting that they could log-in with Connect, just not with DIM.

  • Serene NightSerene Night Posts: 17,704

    Dim hasn't been connecting for me since last night.

  • WandWWandW Posts: 2,903

    Me too... frown

  • ZarconDeeGrissomZarconDeeGrissom Posts: 5,414

    Ditto, DIM login hangs for a while then reports a bad UN or PW.  There is a lot of new stuff I would have liked to purchase and didn't have the play funds for. I Suspect the server is overloaded, or crashed.

  • Ken OBanionKen OBanion Posts: 1,455

    Since I never log in through DIM (I only use DIM to install; I download everything manually), I'm not experiencing any issues in that regard.  But I have noticed some bizarre goings-on with Studio itself since this morning.

    I accept the log-in dialog, and the dialog just sits there, for the longest time; I never get that 'Success' acknowledgment.  I did, however, notice that, down on the status line, DS was updating metadata; it got to the last item, and then just hung.  Even had the '(Not responding)' message in the title bar.  I ended up having to kill the application from Task Manager.  Twice.

    Nothing has changed on this end; I'm still running the same version of DAZ Studio as I was yesterday.  The only thing that is different is the behavior of the DAZ web presence as it interacts with the client.

  • Richard HaseltineRichard Haseltine Posts: 109,110

    Closing this thread as there are several others.

This discussion has been closed.