[fixed itself] - Cart failure - unable to use Store Credit!

SpottedKittySpottedKitty Posts: 7,232
edited October 2016 in The Commons

This is a new one on me...

Yesterday when I tried to buy the day's new PC+ item, the cart refused to allow me to use store credit until I clicked the "Check Gift Card Status" button. Now the button doesn't do anything, so I can't use my store credit at all.

Normally if I have credit, I always have the option on the cart page to use it, without my having to do anything; it's as if the store software forgets I have credit and needs to be nudged.

Anyone else having this problem? I really am being tempted to forget about buying anything at all from this store until it's fixed.

Post edited by SpottedKitty on

Comments

  • WonderlandWonderland Posts: 7,137

    Were you buying another GC? If you have one in your cart, it won't let you use store credit...

  • SpottedKittySpottedKitty Posts: 7,232
    edited October 2016

    I was buying the new PC+ item using store credit that I'd converted from a GC a few hours before.

    Well, whatever went wrong seems to have fixed itself, I just tried again and everything worked properly.

    <edit> Weirder and weirder: I just tried to edit the thread title to say it's fixed, and got dumped into my account page. I was signed out after maybe ten minutes of browsing the forums...

    Post edited by SpottedKitty on
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