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Help with DS on Windows!

WonderlandWonderland Posts: 7,133
edited September 2016 in The Commons

I'm a Mac person and have no idea what I'm doing on Windows. I got this message. I have no idea even how to create a proper screenshot, the snipping tool makes you do by hand which is hard on a laptop. Isn't there a quick way to just make a selection like with the keyboard like on a Mac?

Also this says Daz Studio Standard. Is there a pro version? I don't think the one on my Mac says standard...

Anyway, here's the screenshot. What do I do? Thanks.

Oh I don't currently have any virus software installed.

 

daz error.JPG
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Post edited by Wonderland on

Comments

  • Silver DolphinSilver Dolphin Posts: 1,638

    We need to know what kind of PC you have? Does it have Windows 7 or 10. Is it 32bit or 64bit operating system. Left click Window Start button.  Move Mouse to Control Panel and click. Open up System all the data on your pc system will be there.

  • fixmypcmikefixmypcmike Posts: 19,685

    Did you install PostgreSQL CMS (separate package from the main DS application).

    You need to enter youtr Pro serial number to convert from Standard to Pro.

  • WonderlandWonderland Posts: 7,133

    I'm doing a fresh install. This time it's downloading differently for some reason with the postgre stuff so hopefully it will work. I think I put in the wrong serial number because it downgraded to standard but the free one says pro...

  • WonderlandWonderland Posts: 7,133

    Now DIM froze. Urgh!  It's Windows 8.1 Intel Core i7-451U CPU @200GHZ.  12GB RAM 64-bit Operating Sustem x64. Laptop

    Having so many problems! Will appreciate your help!

  • Richard HaseltineRichard Haseltine Posts: 108,000

    What security software?

  • WonderlandWonderland Posts: 7,133

    No security software. I have a whole new set of problems involving DIM, I put in a support ticket to tech support.. I got a pop up from DIM saying I wasn't authorized right over my existing DIM with my name and things I had already downloaded. This is a second computer but I was under the impression you can use two computers and everything downloaded fine the first time but I thought it might be corrupt so I tried to download DS a second time after deleting the first one, so not sure if that was the problem...

  • Richard HaseltineRichard Haseltine Posts: 108,000

    Are you sure the email and password are correct?

  • TaozTaoz Posts: 10,256

    I've experienced a couple of times that DIM suddenly rejected my (saved) login so I had to create a new one. You could try that, just leave the login that doesn't work as it is and create a new one.

  • TaozTaoz Posts: 10,256
    edited September 2016
    Taozen said:

    I've experienced a couple of times that DIM suddenly rejected my (saved) login so I had to create a new one. You could try that, just leave the login that doesn't work as it is and create a new one.

    What I mean is add a new account using the same login, (click the drop down box, like this):

     

    dim_add_account.jpg
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    Post edited by Taoz on
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