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Smart content "Where is it" Mac OS X

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  • TotteTotte Posts: 13,495
    edited November 2012

    That warning file says a lot of warnings, which tells me that the database is not feeling very well.

    You can turn back Verbose to 0 now.
    What does the "non warning file say at the beginning"?

    I recommend that you do the following:

    First try the Migrate Old ContentDB (could be that you have an older version of the database)
    Then, look at the of the files in Databases, ContentDB.dat & ContentDB.ind

    Then do a ContentDB Reset, see attached screenshot. Now the sizes should be close to none.
    Now do a reimport metadata.
    Did they grow? Do Smart content work now?

    cmsreset.jpg
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    Post edited by Totte on
  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Right. I'll try to sort that out.

    Looks like I'm not the only one haveing the exact same problem though:

    http://www.daz3d.com/forums/discussion/1288/#13401

    I'll try and get you that new screen grab in a minute. Those warning only just started though. Earlier tonight things were OK

    Dale

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Heres the screen grab of the last good Vlog. The vlog before that was good and was the one that was large showing lots of content. And theres been 3 warning vlogs since

    Now I'm off to try some of that other stuff you suggested,

    Thanks
    Dale

    good_vlog.jpg
    806 x 487 - 76K
  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    I did the migrate the old Database. But I don't follow your meaning in this line

    "Then, look at the of the files in Databases, ContentDB.dat & ContentDB.ind"

    Not sure what you want me too look at.

  • TotteTotte Posts: 13,495
    edited December 1969

    DaleCar said:
    I did the migrate the old Database. But I don't follow your meaning in this line

    "Then, look at the of the files in Databases, ContentDB.dat & ContentDB.ind"

    Not sure what you want me too look at.

    File sizes.

    OK, I just completely wiped my DS 4.5 install on one machine. Installed with all default installations. Installed content, and checked smart content, it's working.
    So now we need to figure out why it's not working on your end. This was on Mac OS X 10.8.2.

    Are you ready for some hard core trouble shooting in the terminal? 

    ghost:~ totte$ ps -lax | grep DAZ
/Library/DAZ 3D/Content Management Service/ContentManagementServer.app/Contents/MacOS/DAZ Content Management Service
/Applications/DAZ 3D/DAZStudio4 64-bit/DAZStudio.app/Contents/MacOS/DAZStudio -psn_0_19940099
grep DAZ

    I had to shorten the lines to almost fit in the forum
    To see which DAZ processes was running and exactly where they are running from.

    Next, when I have DS 4.5 running.

    ghost:~ totte$ netstat -f inet
Active Internet connections
Proto Recv-Q Send-Q  Local Address          Foreign Address        (state)    
tcp4       0      0  localhost.27997      localhost.50757        ESTABLISHED
tcp4       0      0  localhost.50757        localhost.27997       ESTABLISHED

    To check of we have a connection established between DS4.5 and the CMS. The CMS is listening on Port 27997.

    So, what do you get?

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Would it be advantageous for me to upgrade my system software to the 10.8? I've just been putting it off But that would take some time for the downloads.

    I have terminal opened. Do you want me to put that first line in. That you posted in blue?

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    I'm downloading the system update to 10.8.2. At this moment. Its going to take 3.25 hours, though its jumping all over the place.

    Dale

  • TotteTotte Posts: 13,495
    edited December 1969

    I don't think 10.8 will do anything, 10.7.5 and 10.8 have the same security features that can be a problem, not saying they are.

    First command is: 

    ps -lax | grep DAZ

    Second command is: 

    netstat -f inet
  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    OK. Did that. A rather long series of lines appeared after that. Doesn't mean anything to me. Now what?

  • TotteTotte Posts: 13,495
    edited November 2012

    For the 

    netstat -f inet
    , look for an entry saying:
    tcp4       0      0  localhost.27997      localhost.50757        ESTABLISHED

    If you cant find that, it means DS cannot connect to the CMS Server, then we can try to figure out why.

    Post edited by Totte on
  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    No. I don't see that anywhere in the list. Uhhh. Just thinking. Should I have had Daz open when I did that? It wasn't.

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Well. Tried that second command with Daz open. Pretty much same results

  • TotteTotte Posts: 13,495
    edited December 1969

    Then we can nail it down to DS cant communicate with the CMS.

    When you did the first command, did you get the result I showed you in my post? Do you see both CMS and DS running?

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    I think so. Heres a screen grab of what I got.

    terminal_command_1.jpg
    514 x 152 - 28K
  • TotteTotte Posts: 13,495
    edited December 1969

    If you give the commando 

    telnet 127.0.0.1 27997
    in the teminal, does it look like below:

    ghost:~ totte$ telnet 127.0.0.1 27997
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
dddd

    Or do you get something like "connection refused" or "cannot establish connection?

    If you can connect, press CTRL+C to terminate the connection.

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Looks the same as your example

    terminal_2.jpg
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  • TotteTotte Posts: 13,495
    edited November 2012

    OK, then DS supposedly can connect to the CMS Server.
    Still you didn't see the connection established.

    So, OK, quit DS and stop CMS.
    Then delete all the CMS logfiles in the4 vlogs folder ( /Library/DAZ 3D/Content Mnagement Service/vlogs ).
    Set Verbose=2 in the CMS config file (as you did before).
    Then start CMS again.
    Npw start DS, just start it, and click in smart content.
    Now open the logfile in textwrangler, do you have a line saying something like:

     (TID 4319875072): (UID 11) Connection established with '127.0.0.1:51379'. ( Connections available: '4')
    Post edited by Totte on
  • TotteTotte Posts: 13,495
    edited December 1969

    If you look in your DS log (Help-Menu)->Troubleshooting->View Log File, do you have these lines in there?

    WARNING: /src/dzvalentinaobjectdatabase.cpp(36): DB Register Open error: Stream EOF reached.
DB Register Open error: Stream EOF reached.
WARNING: /src/dzvalentinaobjectdatabase.cpp(36): DB Register Open error: Stream EOF reached.
DB Register Open error: Stream EOF reached.
  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited November 2012

    Yes, and maybe No. It created two vlogs. The first one has that line in it. Then a long string of additional lines. The second vlog just has a few lines. I'll include a grab of that one.

    vlog_grab_small.jpg
    903 x 192 - 47K
    Post edited by DaleCar_06ae99e4f4 on
  • TotteTotte Posts: 13,495
    edited December 1969

    if you quit, DS, stop CMS, delete all logs. The start CMS, there should ONLY (like in the movie Highlander) be ONE.
    The when you start DS, does it create a NEW file then or did you just forget to delete ALL logs before you started CMS last time?

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Yes that warning is in the log file, along with several others. A lot of lines there.

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    No. I didn't miss one. The date and times at the top of each vlog are only a minute apart. I didn't test this. But I think the date and time are pretty clear indicators they were created just seconds apart

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    Hi Totte,

    Finished the upgrade to System Software 10.8.2. Didn't appear to make any difference as far as Smart Content is concerned. But at least everything is up to date.

    Thanks,
    Dale

  • TotteTotte Posts: 13,495
    edited December 1969

    If you go to "System Settings" -> "Security" -> "FireWall", is it on or off?
    I still suspect that your firewall is blocking the connection between DS and the CMS Server.

    Or have you installed any third party firewalls like Intego?

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    I'm assuming you mean System Preferences, Personal, Security& Privacy. It says: Firewall: Off.

    If theres some other security setting. Please advise me where it is.

    No, I've never had any reason to install a firewall, of any sort. No antivirus software, Right now. No disk maintenance software thats recent enough to do much, except for Apples own.

  • TotteTotte Posts: 13,495
    edited December 1969

    DaleCar said:
    I'm assuming you mean System Preferences, Personal, Security& Privacy. It says: Firewall: Off.

    Yes, my OS is not running in English version so I just tried to remember what that the labels were. And I assume you are running IP V4 (Not IP V6). Only thing I could think of that would prevent the connection.

    What do we know so far, trying to recap...

    (a) DS is running
    (b) CMS is running
    (c) DS says in the log it cannot connect to the CMS
    (d) You could connect to 127.0.0.1 (Localhost) via telnet to the CMS server.
    (e) You could run DS 4.0 and the CMS without any problems

    That's pretty much it.

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited November 2012

    You seemed surprised there were 2 vlogs generated when launching Daz. Could that be significant?

    Post edited by DaleCar_06ae99e4f4 on
  • TotteTotte Posts: 13,495
    edited December 1969

    Depends if they were two logs of the same type or a log and a warning file.
    The log is where normal stuff is logged, the warning file contains just that, abnormalities, but often only shows when you increase the verbosity of the server to track down problems.

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    No Id what Ip V4 or IP V6 is, by the way. And I'm assuming its not refering to Victoria 4

  • DaleCar_06ae99e4f4DaleCar_06ae99e4f4 Posts: 178
    edited December 1969

    No. the earlier warning vlogs were marked warning in the title. These were the same except for the fact the one was a very long string. And the second that I posted was just the 4 or 5 lines.

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